The Suppliers Category

ClientLoyalty: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

ClientLoyalty competes in what we could most accurately describe as a “sub-sub” segment of the supplier management market. Usually such niches relegate solution providers to a small corner of market obscurity, often to build profitable businesses that go unnoticed by most. But there is actually a real potential market in what ClientLoyalty is attempting to create alongside a select number of other technology providers also focused on the management of strategic supplier relationships: a market for a true supplier relationship management solution.

While there are many solutions today that address supplier information management (SIM) and also supplier performance management (SPM), only a handful actually focus on supplier relationship management — which we are hesitant to call SRM, because the term was usurped by ERP years ago and given an entirely different meaning. ClientLoyalty is one of the few, avenging the “SAP SRM” and “Peoplesoft SRM” product names that did such an original disservice to what SRM is really about. (Hint: It’s not e-procurement!)

This final installment of our Spend Matters PRO Vendor Snapshot series covering ClientLoyalty offers a competitive analysis and comparison with other supplier management providers for shortlist consideration. It also includes a SWOT analysis, user selection guide, summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider ClientLoyalty.

Using Social Media to Improve Procurement Performance: Exploring Emerging Research

LinkedIn ProFinder

When it comes to the intersection of social media and procurement, we’re all interested in how to use it effectively, whether it’s to improve our relationships, our jobs or both. Yet at times, the magic of its use can seem elusive. More and more public-facing platforms (the Facebooks, Twitters, Snapchats) and private/collaborative ones (the Procuriouses...Procurii?) seem to crop up every day, but where to start? to start? Dr. Frank Rozemeijer and Dr. Lieven Quintens of Maastricht University in the Netherlands, and Jonas Heller, a PhD candidate at the University of New South Wales’ Business School in Australia, have set out to explore just that.

Rapid Ratings: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

In the beginning of this Rapid Ratings Vendor Snapshot, the initial framework we incorporated showed how a supplier’s financial health was the keystone of broader risks in the supply chain. In other words, assurance of a supplier’s ability to deliver with consistency and quality requires assurance of a healthy supplier. To ascertain the financial health of the supplier, you can monitor its public financial data from Bloomberg or other external sources. This can be valuable if you know how to operationalize the information and can do it in a scalable and replicable way for many suppliers, over time.

But this doesn’t account for financial data from privately held companies that, for most corporations, account for 70%–80% of their strategic/critical suppliers. Such data on this group of suppliers is generally sparse, sometimes difficult to interpret, often unreliable for prediction and challenging to benchmark against peer firms. This is why Rapid Ratings’ approach to assessing supplier financial health (especially for this group) is attractive and unique. RapidRating’s FHR® (Financial Health Rating) is a focused and cost-effective supply risk monitoring solution that creates a forward-looking assessment of financial viability for the dozens or hundreds of key suppliers an organization may have — privately held or otherwise.

This Spend Matters PRO Vendor Snapshot explores Rapid Ratings’ strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering it. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

What is Supplier Management? Here’s a Primer

suppliers

This may seem like a ridiculously simple question whose answer comes embedded in the term itself (“Managing suppliers!”), but it can be tricky. Supplier management is a broad term, and it has become ever broader in its evolution from a post-contract area to include also strategy and planning and other pre-contract activities. In other words, supplier management has become supplier lifecycle management. But to nail down a pithy definition for supplier management, it is “simply the management of supplier-facing business processes throughout the lifecycle of a supplier,” as Spend Matters analysts Michael Lamoureux and Pierre Mitchell put it in their Supplier Management 101 series.

Supplier Readiness and E-Invoicing in Latin America

e-invoicing

As we have seen in Part 1 and Part 2 of this series, e-invoicing has produced great benefits for governments in terms of tax collection and streamlining its own control processes, for which they have implemented mechanisms that companies must comply with, ranging from the simple to the complex. For both buyers and suppliers, this represents a new technological challenge — especially for companies with operations in multiple Latin American countries.

Bad Data Management Means Lost Business: 3 Tips for Suppliers

data

Spend Matters welcomes this guest post from Martyn Davies, director of product management at Rocket Software.

The biggest manufacturing brands in the world demand rigorous data workflow processes between them and their suppliers — and it’s easy to see why. There is no doubt that supply chains will only continue to become more complex, and increase the level of risk, especially when they are geographically dispersed. Global companies need to implement robust processes to ensure that data is managed, processed and protected to the highest standard when it is exchanged and shared with others.

First-Person Experience: Pulling Together a Supplier Relationship Program

Tradeshift Baiwang

Spend Matters welcomes this guest post from Anthony Ryan, head of procurement operations at eir.

We have a pretty excellent P2P system at eir. It’s in the cloud, easy to use and delivers one of our primary objectives as a procurement team: spend under management. Our study of how best to address the needs of the SRM and CLM programs led us to consider the pros and cons of best-of-breed point solutions versus fully integrated end-to-end solutions that service all things procurement.

The Internet of Things and Preparing Your Suppliers for the Digital Economy

digital business transformation

Jason Busch, founder and head of strategy at Spend Matters, will be joined by Marco H. de Vries, senior director, product marketing at OpenText Business Network, on Tuesday, Dec. 13, at 10 a.m. CST, for an illuminating discussion around the digitial economy, IoT and how they relate to P2P, the sharing economy, artificial intelligence, platform business models, social collaboration, blockchain and more. Inform you and your team on the future of supplier enablement, connectivity, supply chain visbility, sourcing and total cost optimization. Sign up here!

New Date & Time: Preparing Your Suppliers for the Digital Economy

digital business transformation

You have a bit more time to register for Preparing Your Suppliers for the Digital Economy: You Should Have Acted Yesterday, which will now take place Tuesday, Dec. 13, at 10 a.m. CST. Get smart and hear the chatter on the future of supplier enablement, connectivity, supply chain visibility, sourcing and total cost optimization and more, as Jason Busch, founder and head of strategy at Spend Matters, and Marco H. de Vries, senior director of product marketing at OpenText Business Network, trade thoughts and ideas.

Subway Meets Spend Matters to Discuss Supplier Compliance: Webinar Early Next Week!

webinar

David Burrows (sustainability supply chain manager at Subway / IPCoop) and Pierre-Francois Thaler (co-founder and co-CEO of EcoVadis) join Pierre Mitchell (chief research officer at Spend Matters) next Tuesday, October 11 at 10 a.m. CDT for Improving Your Supplier Compliance Odds When the Cards Are Stacked Against You. They'll answer:

  • How can I leverage supplier CSR performance to turbocharge sourcing, supplier management, product innovation, and supply chain design efforts – rather than slowing them down?
  • How do I get both suppliers and diverse internal stakeholders not just aware, but motivated for the needed change?
  • How do I develop a business case that aligns to economic value added models that the C-level care about? 
  • What other brand leaders have gone before me to show how to "connect the dots" between compliance, risk, and reward?
Sign up here!

Ways to Improve Your Supplier Compliance Odds: NEW Webinar Announcement

When the chips are down and the cards stacked against you, improving supplier compliance can get lost in the shuffle. Regardless, you'll need to take the proper measures to protect your business and grow your brand. Join Pierre Mitchell, chief research officer at Spend Matters; David Burrows, sustainability supply chain manager at Subway/IPCoop; and Pierre-Francois Thaler, co-founder and co-CEO at EcoVadis on Tuesday, Oct. 11, at 10 a.m. CDT, for Improving Your Supplier Compliance Odds When the Cards Are Stacked Against You.

Organizations Want to Improve Supply Payment, But Many Have Complex Manual Processes in Place

Improving and automating the supplier payment process remain top priorities for finance and accounts payable professionals in the year ahead, according to recent research. Tipalti, a provider of automatic supply payment solutions, released the results of its survey aimed at identifying the top supplier payment trends of 2016. It showed 44% of respondents identified streamlining and automating supplier payments as a top business goal for the next 12–18 months.