Category Archives: Suppliers

Why Collect Supplier Information?

- February 23, 2015 10:05 AM | Categories: Accounts Payable, Invoicing, P2P, Suppliers, Trade Financing

Networking-102013329E0194F8 copy Beyond core P2P enablement and related areas, companies focus on supplier enablement for a variety of reasons. For one, such programs are increasingly driven by regulatory compliance or related sets of laws or industry constructs and expectations. Read on to see why, on an overall basis, the majority of supplier enablement programs center on the sourcing and management of supplier information.

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Not-Quite-One-Year Update: The SupplierPay Initiative

4E6FDEE95C July will mark one year since The White House introduced the SupplierPay initiative, which aims to benefit small businesses in not only getting paid faster but also in receiving access to lower cost outlets of working capital when working with larger corporations. Where are we now with this initiative? Which direction is it trending? Join David Gustin (Trade Financing Matters) and Eyal Rosenberg (Nipendo) for the webinar, The White House, SupplierPay, Early Payment Opportunities, and You on Thursday, Feb. 26 at 12 p.m. CST. Register here.

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L.L. Bean Customer Service Gets It Right on Second Try

- February 13, 2015 6:34 AM | Categories: Friday Rant, Sourcing, Supplier Performance, Suppliers

0F8138FBA4 My new L.L. Bean wool, insulated coat was going to be great. Or so I thought. At nearly $230, I expected a quality item. What I got was a broken zipper, a $45 tab for replacing it and a less-than-helpful customer service representative. Eventually, they got it right, reimbursing me for the replacement zipper. But the whole experience has turned me off to the brand. And who knew a zipper - such as low cost component - could have such an impact?

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P2P Integration and Implementation: 3 Common Approaches to Integrating Suppliers

- February 4, 2015 9:29 AM | Categories: Learning / Research, P2P, Suppliers

In our P2P travels over the years, we’ve identified 3 common (and distinctive) approaches to enable/integrate suppliers in a P2P environment. These present various pros and cons, and generally speaking, it’s important to take an approach that leverages all 3 models based on supplier size and sophistication. What are these 3 approaches? Read on...

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Mr. Gustin Goes to Washington and Other Musings on SupplierPay

- November 26, 2014 2:32 AM | Categories: Suppliers, Trade Financing

file2511287608843 Our fearless compatriot David Gustin at TradeFinancing Matters recently attended a White House meeting on the SupplierPay initiative. David is one of the world’s leading experts on trade finance, and The White House was smart to invite him to share his insights. For my part, I’ve had a few discussions with the US Small Business Administration tasked with running SupplierPay. The people at the SBA were very interested in the financial supply chain study that I did with ISM and with my other research analysis findings on how extending payment terms statistically correlates with lower enterprise value. More specifically though, I’ve reviewed the draft set of metrics that SBA is thinking about implementing with the program, and I provided it some detailed feedback.

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For IT Hardware Savings, Look at Services and Support – More on the Accenture Q3 2014 Spend Trends Report

- November 25, 2014 2:49 AM | Categories: Suppliers, Technology

CIOs – and more recently procurement executives – have been chasing IT hardware cost savings for years . Having been involved in IT sourcing projects earlier in my career – actually for a large OEM – I can attest to the often advanced market design elements that goes into the typical sourcing or category decision involving large hardware buying efforts. But might services be a better place to look for savings? Accenture's recent Q3 Spend Trends Report suggests that the opportunities for savings from third-party hardware maintenance are often significant – and have not necessarily been fully explored.

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TFM’s David Gustin Shares His Expertise at The White House’s SupplierPay Session

file000744506387 David Gustin of Trade Financing Matters was in Washington, D.C., last week attending and presenting at The White House’s SupplierPay session. We talked to David about how he became involved with the initiative and what insight he shared with the many professionals from various organizations and government agencies who took part in the event.

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Anti-Dumping Effort Gains Attention (and Spend Matters Network Weighs In)

Rep. Billy Long is pushing federal authorities to take a closer look at the goods global suppliers are shipping to the US. And, the world’s largest bedspring supplier, Leggett & Platt, is throwing its weight behind the effort – going as far as to hire a lobbying firm to convince lawmakers this is an important issue that needs to be addressed.

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The “Bait and Switch” That Ended the Relationship Between Apple and GT

- November 11, 2014 10:22 AM | Categories: Breaking News, Supplier Management, Suppliers

bait-fisherman-fishing-2542-829x550 GT Advanced Technologies Inc. said Apple pulled a classic “bait and switch” with the synthetic sapphire supplier, leading GT to file for bankruptcy. The news came last Friday, when documents relating to GT’s bankruptcy case were disclosed, after initially being held under court seal.

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Will There Be Consequences for Apple Once GT Court Docs are Unsealed?

- November 6, 2014 10:15 AM | Categories: Supplier Management, Suppliers, Supply Chain

Looks like we will soon learn more details of what happened between the tech giant Apple and one of its suppliers, GT Advanced Technologies. GT, which makes synthetic sapphire used in smartphone screens, filed for bankruptcy last month, citing “burdensome contracts” with Apple. Reportedly, GT may have been faced with fines up to $50 million for each violation of confidentiality agreements with Apple.

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Could Proper Procurement Have Saved Apple and GT Advanced?

By now, you’re probably well aware of the Apple and GT Advanced Technologies (GTAT) debacle that’s been all over the news headlines. In case you haven’t been following this, GTAT makes sapphire manufacturing equipment and had hoped to also sell some special sapphire glass made from its most advanced equipment to Apple (there’s a cool video here on how the crystal is made). The $578 million exclusive contract was loaded with penalties, namely $50M per incident of any IP violation, and involved a series of milestone payments as production scaled up.

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Get the Most Out of Invoice Discounting Programs, Supplier Uptake and Savings

- October 16, 2014 2:39 AM | Categories: Invoicing, P2P, Suppliers

Last week we considered a number of the findings from Taulia’s recent survey of 3,800 suppliers using its network. The findings we previewed contain a number of key (highly positive, in our analysis) data points to suggest that the potential for adoption of invoice discounting programs within a diverse supply base is material indeed. Today we continue our analysis of the supplier survey data that Taulia shared at its event and conclude with key takeaways for practitioners, providers and lenders to maximize invoice discounting enthusiasm, uptake and savings.

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