Category Archives: Supply Chain

Ways to Improve Your Supplier Compliance Odds: NEW Webinar Announcement


When the chips are down and the cards stacked against you, improving supplier compliance can get lost in the shuffle. Regardless, you'll need to take the proper measures to protect your business and grow your brand. Join Pierre Mitchell, chief research officer at Spend Matters; David Burrows, sustainability supply chain manager at Subway/IPCoop; and Pierre-Francois Thaler, co-founder and co-CEO at EcoVadis on Tuesday, Oct. 11, at 10 a.m. CDT, for Improving Your Supplier Compliance Odds When the Cards Are Stacked Against You.

Why Can’t Procurement Decide What to Call Itself?

Gerald Bernard/Adobe Stock

I’ve been working at Spend Matters for well over a year now, and I still don’t understand why this profession has such an identity crisis when it comes to deciding what to call itself. At Spend Matters we use “procurement” as our default; other sites in our space call themselves Procurement Leaders, The Strategic Sourceror and My Purchasing Center, to name just a few. How can all of these publications have so many terms for what seemingly should be the same functional area? Help me out, purchasing/procurement/supply management people. Let’s figure this out once and for all.

Inventory + Research Procurement: One Global Pharmaceutical Company’s Journey


The majority of industries are required to depend on inputs that aren't neatly packaged in their respective boxes. This leads to unique purchasing challenges, especially in the case of the research lab, which depends on diverse suppliers and information sources, each with their own unique handling and exposure compliance rules. How to Connect Inventory with Research Procurement: A Global Pharmaceutical Company's Journeyby the Spend Matters Analyst Team, presents how one global pharmaceutical research leader drives procurement success. This research brief is available for complimentary download and is sponsored by SciQuest.

Executive Q&A with Tom Cross, Hitachi: ‘We Don’t Think Small’


Hitachi may be best known for producing a huge range of products, from Shinkansen bullet train cars to the most reliable hard drives to the Magic Wand, but under the hood of the massive global organization and its many divisions, there are individuals doing some crucial, if unsexy-sounding, work. As vice president and general manager at Hitachi Capital America Corp., Tom Cross builds out trade and supply chain finance programs for Hitachi companies and third parties. We caught up with him in an email conversation to get his take on the current landscape within the supply chain finance (SCF) sector.

Concerned About Vendor Credential Compliance Risk? Now There May Be a Way to Rest Easier: GIS

Supply Chain Fraud

The management of compliance risk in the supply chain must be attacked in a number of ways — almost always based on the organization of the right data and information. We recently had the opportunity to speak with David Bartley and Patrick Espie of General Information Services Inc. (GIS) to learn about the company’s latest offering, vendor credentialing management (VCM), which effectively enables companies to manage a certain dimension of compliance (credentialing) risk in their supplier network.

GIS is one of the top employment-related background checking service providers. The 50-year-old company was listed on the 2016 Workforce Magazine “Hot List,” where it was reported that the company served more than 2,350 companies by processing employment-related screenings on more than 9.2 million people annually. Among GIS’ client companies are some very large ones, including one-sixth of the Fortune 500. GIS prides itself not only on its information and technology but also on its high level of service (provided by a client services workforce located entirely in the U.S.).

Understanding the KellyOCG Talent Supply Chain Maturity Model


Earlier this year, we had the opportunity to attend the annual KellyOCG Analyst Day and write about it. One of the main points driven home at Analyst Day and elsewhere was the emphasis on “talent supply chains” in the KellyOCG client engagement strategy. At Analyst Day, something called the KellyOCG Talent Supply Chain Maturity Model or TSCMM was mentioned, but not discussed in detail. Spend Matters therefore followed up to receive a specific briefing on TSCMM.

Gartner Names Penn State as Top Supply Chain Undergraduate Program

Monkey Business/AdobeStock

Gartner recently announced its list for top supply chain undergraduate programs in North America. At the top sits Pennsylvania State University, followed by Michigan State University — supply chain programs that have received top nods in various rankings in recent years. The two schools also tied for first place the last time Gartner released its Top 25 list back in 2014.

Restaurants & Retailers Clean Up Supply Chains, Remove Antibiotics and Harmful Chemicals

cage-free eggs

McDonald’s has officially removed chickens raised with antibiotics from its U.S. supply chain, joining a list of restaurants, food companies and retailers that have banned specific drugs or other potentially harmful ingredients in their products. Companies have taken steps this year to rid supply chains of potentially harmful additives or ingredients, as consumer demand for cleaner and more natural products grows.

Mobile Offerings Fail to Meet Supply Chain Needs: Survey


The majority of supply chain organizations have a mobile website or a mobile app, yet far fewer supply chain professionals actually use those mobile technologies. A recent survey of supply chain decision-makers on mobile solutions found many respondents do not feel current mobile technologies meet the needs of users and fail to solve critical pain points of the organization.

Majority of Supply Chain Organizations Plan to Increase Use of IoT

Internet security

Supply chain organizations are increasingly leveraging the internet of things (IoT) to improve operations and improve customer service. A recent survey of 600 supply chain decision-makers shows a majority of organizations either have or plan to have an IoT strategy in place. The survey was conducted by eft, a business intelligence company service the logistics and supply chain industry. Of the supply chain managers surveyed, 60% worked for logistics providers and the remainder worked for manufacturers or retailers.

Book Review: Legal Blacksmith — How to Avoid and Defend Supply Chain Disputes


We are in the middle of a great period for procurement and supply chain books, with several very impressive examples being published over the last two years or so. (We’ve linked to our overview of some of those at the end of this article). Now, there is another impressive publication to add to the list. "Legal Blacksmith – How to Avoid and Defend Supply Chain Disputes" has a different perspective to any book we have seen previously in our sector.