Technology Content

Tradeshift’s customer reviews are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews of Tradeshift, which is known for its marketplace service, global invoice processing, payment capabilities and financing support. Tradeshift’s applicable SolutionMap categories for this report are in E-Procurement, Invoice-to-Pay and Procure-to-Pay.

NPI: Provider Introduction, Summary and SWOT [PRO]

In a world where everything is rapidly digitizing and moving to a services-based delivery model, there is perhaps no category more difficult for businesses to manage than IT services. The more operations move to the cloud and businesses rely on major IT services providers like Microsoft, SAP and Oracle to get work done, those in charge of IT sourcing, whether that be procurement, IT or a dedicated team in a center of excellence, are encountering a higher volume of IT services purchases, more complex offerings and pricing structures to negotiate, and more risk inherent in making the wrong choice. And with worldwide IT spend projected to reach $3.8 trillion by the end of 2019, all of these issues are only expected to build on themselves.

Helping manage this situation is exactly what NPI, a consulting firm based in Atlanta, does for IT sourcing organizations. Founded in 2003, NPI helps businesses identify and eliminate overspending on IT purchases, as well as provides vendor-specific intelligence on a range of topics, including risk reduction efforts, licensing program optimization and negotiation playbooks. Its services span subscription pricing intelligence to renewal process advisory and IT sourcing transformation consulting, and the firm counts businesses as varied as Morgan Stanley, the Social Security Administration, Denver Health and Norfolk Southern as clients.

This Spend Matters PRO Provider Introduction offers an overview of NPI, including quick facts on the provider. The brief also has an introduction to each of NPI’s six business lines, an overall SWOT analysis comparing it to other procurement consultancies and a selection checklist for companies that may consider the provider.

Workers’ Digital Skills Gap a Key Challenge for Businesses, The Hackett Group Says

Digital transformation has and will continue to have far-reaching consequences in manufacturing, purchasing, compliance, advertising and just about every other function in the business world. Another function to add to the list, according to the April 2019 Hackett Group study, will be hiring and training of existing and incoming employees.

The Next-Generation Talent Profile: How Will You Fill the Digital Skills Gap focuses on how the procurement function in particular will need to train and improve their existing workforce, because the demand for skills and knowledge like strategic thinking, smart automation, social media, creativity and innovation, and process excellence will far exceed supply over the next three to four years. The Hackett Group notes that research by the World Economic Forum indicates that more than 50% of existing workers will need to be reskilled or upskilled by 2022.

Sponsored Article

Customize your internal payment processing needs with ‘Pay by Invoice’ at Amazon Business

No two businesses are alike. Each one has their own goals, internal policies and procedures. At Amazon Business we obsess around the differences in our customers, and how we can best support their internal procurement, reconciliation and payment teams to streamline their procure-to-pay processes. To do this, Amazon Business is helping innovate on behalf of its customers by offering a customizable invoicing payment method for businesses of all sizes and industries — Pay by Invoice.

Pay by Invoice allows eligible customers the option to buy now and pay later with payment terms and a purchasing line offered on Amazon Business.

Amazon Business believes a trusted invoicing experience enables worry-free purchasing — and we do this by making invoicing configurable, accessible and dependable for customers. Pay by Invoice provides Amazon Business customers access to millions of suppliers, with the convenience of using a single configurable invoicing solution to purchase. The vision of Pay by Invoice was to put businesses back in the driver’s seat. No need to change internal policies to work with a supplier or have separate negotiated terms with each individual supplier. With Pay by Invoice, the customer chooses what works for them.

Accrualify: Vendor Introduction (Part 2) — Product Strengths and Weaknesses [PRO]

In our initial research brief on Accrualify, we introduced the four-year-old provider based out of San Mateo, California. The upstart procurement and finance technology vendor offers a unique set of technology capabilities to manage specific components of the invoice-to-pay cycle, as well as adjacent areas like basic requisitioning and broader accruals management.

The first part of this brief provided an overview of Accrualify’s offering and a short selection requirements checklist that outlined the typical company for which Accrualify might be a good fit. In today’s installment (Part 2), we provide a breakdown of what is comparatively good (and not so good) about the solution, exploring Accrualify’s “positives” and “negatives.”

Retiring Murphy’s Law — Time for Procurement to Move On

supplier network

Spend Matters welcomes this guest post from Paul Martyn, VP-North America at SirionLabs.

I recently had the pleasure of speaking with several mid- to large-size companies' supply chain leaders. And while I assumed our conversations would be dominated by their views on the latest flurry of AI-enabled SCM tools, instead, several of our discussions turned toward recent advances in supplier performance management. Should I have been surprised? After all, the space is white hot, with several new risk and contract management vendors recently entering the solution market.

What follows is a brief summary of what I heard, plus some personal observations:

3 Reasons to Love ‘Nimble’ Procurement Technology Providers

Spend Matters’ analysts have been writing personal essays on their favorite SolutionMap personas: Nimble, Deep, Turn-Key, Configurator and CIO Friendly, as well as Optimizer for sourcing providers and Global for CWS vendors. The personas help companies select which solution provider is right for them. This week’s essay is by Nick Heinzmann, an associate analyst and a former editor of Spend Matters.

Let’s be blunt: If you’re going to pay five or six figures for a software license, you’d better hope your employees actually use it. But can your technology provider guarantee that everyone who uses the system — from admins to power users to the everyday requisitioner or collaborator — will adopt it? What about enjoy it, willingly log in and encourage everyone to collaborate on the platform?

For many companies, this is easier said than done. Implementations that seem well planned on paper can quickly become nightmares. Systems with deep, powerful functionality but archaic user interfaces can scare less ambitious users back to the warm embrace of Excel.

Issues like the above and others are why I love the Nimble persona — that best at understanding the “millennial” mindset when it comes to technology. Why can’t procurement software be as fun and easy to use as apps like Instagram, Venmo and Slack?

Commercial Value Management: Making Contracts the Commercial Core of Enterprise Value (Part 1) [PRO]

contract

Contract management can seem like a boring topic in business — corporate attorneys taking far too long to create long documents of “legalese” designed around transferring risk to your trading partner in a deal. Managing these contracts in contract lifecycle management (CLM) is a step in the right direction by cross-functionally managing them throughout various business processes: order-to-cash, source-to-pay, hire-to-retire, record-to-report, etc.

Some organizations will even take contract management a little further and use the nomenclature of commercial management to help shift the focus away from the contractual artifact and more toward commercial business relationships. The focus becomes writing and managing better contracts to incentivize trading partners to more easily comply, collaborate and create a larger pie of value to share.

However, there is a subtle shift happening within the scope of contract and commercial management (CCM), and a not-so-subtle shift that is also happening within the digital realm (e.g., namely artificial intelligence, low-code platforms, open source, “XaaS”). What’s happening is that as contracts get digitized and more deeply modeled, they are becoming the single most important piece of master data within the enterprise that touches virtually every single stakeholder within these core processes and also within corporate functions such as R&D, risk management, strategic planning, treasury, audit, sustainability, digital/innovation and others.

The cornerstone to this transformation (in the private sector at least) is the notion of maximizing value created in commercial activities. Commerce is about exchanging value. Good commerce strives to maximize value for individual parties (i.e., large slice of the pie) and excellent commerce focuses on maximizing value to expand the total economic pie within a value chain. On the sell side, you want to deliver differentiated value to customers in order to retain them and make more money off them over the long term. On the buy side you want to maximize value (i.e., the most “bang for the buck”) by maximizing “bang” (what suppliers commit to deliver to you) and minimize the bucks (spend/costs) flowing out the door. These commitments of expected value to be delivered can take many forms, and using next-generation contract modeling (way beyond tagging and analyzing clause text) and process integration is turning out to be a very practical way to maximize value from the C-suite down to various functional process participants.

In this Spend Matters PRO series, we’ll cover some of the ways in which next-generation contract management (and underlying digital platforms) will model and manage commercial value much more deeply in a way that will support enterprise processes in areas such as GRC (governance, risk and compliance), Treasury, FP&A, IT service management, project/program portfolio management, commodity management, supply chain execution and many other areas.

7 Steps to Better Government Market Research

Doing better government market research is the latest topic from Public Spend Forum that we’ll address in Spend Matters’ weekly look at public sector procurement. PSF, a sister site of ours, has published articles addressing four of the seven steps for better government market research. It also offers free tools and templates that you can use to improve your market and supplier research outcomes. Let’s look at the full list and then delve into the details on the first four steps.

Commodities Roundup: Platinum-Palladium Spread, U.S. Steel Prices, UK Autos

For the buyers and category managers out there, especially those of you deep in the weeds of buying and managing commodities, here’s a quick rundown of news and thoughts from particular commodity markets.

MetalMiner, a sister site of ours, scours the landscape for what matters. This week: Aluminum price hits low, palladium-platinum price spread, U.S. steel prices trend down, autos in the UK

Procurify: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

digital

Many technology providers could argue they are part of the P2P space, but as we discussed in Part 2 of this series, the extent of a solution’s P2P capabilities can vary greatly from one provider to another. In the case of Procurify, we view the provider more as an e-procurement player than a full P2P suite, since it does not currently offer true invoice-to-pay support (e.g. features for invoice capture, validation and approval). To compare Procurify with its likely competitors, then, we must evaluate the solution against those that offer similar e-procurement capabilities, whether as part of suites that offer full P2P packages or from specialists. In this light, Procurify hits a sweet spot for small and mid-size businesses and, as defined by Spend Matters’ SolutionMap personas, has a Nimble approach that helps it differentiate its solution from competitors.

This final installment of our three-part Spend Matters PRO Vendor Snapshot series covering Procurify offers a competitive analysis and comparison with other e-procurement and P2P technology providers. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, a UX/UI ranking, product strengths and weaknesses, and a recommended fit analysis for what types of organizations should consider Procurify.

Fiverr IPO launches at $21, and share price nearly doubles

procurement

Fiverr (NYSE: FVRR), the online marketplace for digital creative services, priced its 5.3 million IPO shares Wednesday night at $21 per, raising about $111 million in new funding. On Thursday morning, shares began trading at $26, but when the market closed in the afternoon, Fiverr’s share price had risen to $39.96 (nearly doubling). Based on the closing price per share and an estimated 31 million shares outstanding, Fiverr’s market cap would be about $1.2 billion, or 16 times revenue.

We will provide further analytic post-IPO coverage soon. In the meantime, check out our recent PRO series: Fiverr, the Online Services Marketplace, Is Going Public: What You Need to Know — Part 1 and Part 2.