The Technology Category

Q4 2018 SolutionMap Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management and Strategic Procurement Technology Suite Release Notes

This Spend Matters SolutionMap Insider release note provides insight into the Q4 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q4 2018 release:

  • Coupa is now participating in Supplier Relationship Management & Risk and Contract Lifecycle Management
  • SourceMap is participating in Supplier Relationship Management & Risk
  • Wax Digital is participating in Sourcing


Additionally, providers such as AnyData, Determine, Exari, Ivalua, Jaggaer Advantage and Jaggaer Indirect, Keelvar, Scanmarket, Scout RFP and Sievo have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 67 new or refreshed customer references (and over 100+ modular references) were added in the Strategic Procurement Technology areas for Q4.

Interview with Malcolm Harrison, CIPS New CEO (Part 3 — Will artificial intelligence wipe out procurement?)

CIPS’ leader Malcolm Harrison says the professional organization is concerned for the future of procurement workers as “more work is ‘outsourced’ to technology.” Harrison, speaking in an interview with Spend Matters UK’s veteran procurement expert Peter Smith, was asked if artificial intelligence (AI) will wipe out procurement. “My view is there will always be events that happen that haven’t happened before — we will still need people to make those judgements based on new facts and situations,” Harrison says in this third and final installment. “But one of my concerns is this: How do we ensure we develop judgement skills in the profession?”

Join the Coupa Webinar Tomorrow to Learn About Community Intelligence

Spend Matters UK’s procurement veteran Peter Smith on Tuesday will join Coupa’s John Callan for a webinar in the UK about developments in community intelligence, the idea of driving benefits through a community of organizations that are each buying separately but look to collaborate in some way.

Leading procurement/spend management firm Coupa is hosting tomorrow’s event, “Community Intelligence — A Procurement Revolution.” The time of the webinar was changed to accommodate the North American audience, so sign up here and join the 45-minute session at 9 a.m. Central time (3 p.m. UK time), and bring your questions about community intelligence.

“Advances in technology, driven by firms like Coupa, are increasing the potential for benefits from it, making it a significant tool for procurement and one which we believe procurement leaders need to understand,” Smith says in a preview of the event.

The Contingent Workforce and Services (CW/S) Insider’s Hot List: December 2018 [Plus+]

Welcome to the December 2018 edition of Spend Matters’ monthly feature, “The Contingent Workforce and Services (CW/S) Insider’s Hot List,” available to PLUS and PRO subscribers. If you missed previous Hot Lists, you can find them all here. For those new to the Hot List, each edition covers the prior month’s important (and sometimes just plain interesting) technology and innovation developments within the CW/S space, where change may be accelerating or at least becoming more pervasive.

Despite the change of seasons, November was hot enough, with a continuing warm, steady stream of new developments like Spend Matters prepping the second contingent workforce comparison for SolutionMap (coming Dec. 4), an update on Upwork's stock performance since its IPO, Appen's aplomb with language, FlexJobs' map of jobs by states, and helping freelance workers help themselves.

AI in Procurement: The Day After Tomorrow [PRO]

SciQuest

Spend Matters has been exploring the state of artificial intelligence in procurement. Before we look into the future, let’s see where we’re at now. We started with AI in Procurement Today (Part 1 and Part 2), which was followed by AI in Procurement Tomorrow (Part 1, Part 2 and Part 3). This leads one to ask, what comes next? A number of vendors are already working on the tomorrow features and a few even have some in beta.

We aren't going to look too far into future because we want to stick to capabilities you should see in the next decade. So here’s a representative list of some of the more common features coming down the pipe. You should expect to see:

  • Tail spend elimination
  • Guided procurement
  • Performance improvement

Making It Real: Workforce Agility in Context

talent management

Organizations are increasingly being driven by market and competitive demands, new technology and other environmental factors to become more responsive to rapidly changing opportunities, challenges and threats — to become, in effect, more agile. The question of specifically how an organization can become agile is still being answered by executives, management consulting firms, framework creators and academic researchers. But what we do know is that how human capabilities are engaged, organized and used is a big part of the answer to the question. In this brief, we explore how workforce agility is connected to organizational agility, where most organizations actually are on the road to organizational agility and why the drive to agility is both urgent and incremental.

AI in Procurement Tomorrow (Part 3): Category Wizards Will Save Time, Add Strategic Muscle [PRO]

In this series, Spend Matters delves into the status of artificial intelligence, with a focus on how AI can improve the sourcing and procuring process. Today the technology is really “assisted intelligence,” which was detailed in our precursor series: AI in Procurement Today, Part 1 and Part 2). The technology of tomorrow promises the “augmented intelligence” that we are discussing in this series, as some vendors already have limited beta capabilities. In the first two articles, we discussed how tomorrow's systems are going to help considerably with overspend protection and how "ninjabots" can crunch data on buying and automatic opportunity identification. In this article, we'll consider “category wizards” and how they can put a halt to manual tasks — like defining/assessing categories and choosing the best procurement process — thereby adding strategic prowess for even the lowest of buyers.

Gary Hare Talks Amazon Business and Turning the Internet into the ‘World’s Largest Supplier Network’ (Part 2)

“I think the market is going to move from being buyer-centric ... to supplier-centric. [Suppliers] need help going digital,” says procurement veteran Gary Hare. “We really have no choice if we want to get this right.”

Hare’s assessment came during a discussion about Coupa’s purchase of Aquiire and the future of e-procurement shopping, which he says involves a way of outworking Amazon Business and turning the internet into "the world’s largest supplier network." He knows the issues because until 2009 he led Vinimaya before it rebranded as Aquiire. Hare, now the CEO of Vurbis USA, talks about the future of e-procurement in Part 2 of this Q&A, which has been edited. Part 1 ran Monday.

Sponsored Article

The Rise of Conversational UI: How Chatbots are Used in Purchase to Pay

Interaction between humans and computers has progressed rapidly in recent decades; I almost laugh looking back at how recent it was that we did not even have mobile devices and remembering the clunky first versions that did not have anything close to the functionality of smartphones today. But as we’re all hyper aware now — computers and smart devices are ingrained in how we live, work and play, so it’s no surprise that our relationship with technology is going to the next level with innovations like virtual assistants and chatbots.

AI In Procurement Tomorrow (Part 2): Ninjabots and Augmented Intelligence [PRO]

In this series we are discussing artificial intelligence, with AI touted by many a salesperson. Virtually every vendor is claiming AI, even though it’s a stretch to promote having a fully functioning model. However, if you are willing to settle for “assisted intelligence,” that AI exists today (as per our precursor series that you can read here: AI in Procurement Today, Part 1 and Part 2), and it won't be long before we have the “augmented intelligence” that we are discussing in this series, as some vendors already have limited beta capabilities (that are typically restricted to a subset of categories) in many of these areas. In our last article, we discussed how tomorrow's systems are going to help considerably with overspend protection. In today's article, we'll consider “ninjabots” and dive into invisible buying, automatic buying and automatic opportunity identification.

Blockchain Can Pay Off for XaaS Businesses and Others That Don’t Dismiss It, Study Says

blockchain

As the potential for blockchain usage moves beyond its roots in digital currency, a new study sheds light on how blockchain can bolster “everything-as-a-service” (XaaS) business models, now pervasive in the e-procurement area. “For the emerging ‘everything-as-a-service’ delivery model, blockchain application code will be a key to enabling pay-by-the-use arrangements between service providers and consumers,” says the study by The Hackett Group.

AI in Procurement Tomorrow (Part 1): Recap and Overspend Prevention Examples [PRO]

As we highlighted in our earlier series on AI in Procurement Today (see Part 1 and Part 2), artificial intelligence is the buzzword — or, more precisely, the buzz acronym — du jour in procurement software. Virtually every vendor these days is either claiming to have AI or to be working on it, even if all the vendor has, or is working on, is robotic process automation (RPA).

Whether your vendor has AI or not, however, is not the most pressing question. Because AI is coming, possibly faster than you think. Moreover, if you don't adopt (at least the precursor) technology today, your procurement organization may be left in the dust tomorrow.