Category Archives: Travel

Not all Companies Welcome Sharing Economy for Corporate Travel

Oversight Systems

A new survey of 1,500 business travelers conducted by air travel information and corporate travel service showed more travelers are using ridesharing services like Uber and Lyft while on a business trip. However, despite the rise in popularity of non-traditional lodging options provided through websites like Airbnb, many companies are still not allowing employees to stay in such places.

Tracking Down T&E Non-Compliance: A Q&A With Oversight Systems CEO Patrick Taylor

Oversight Systems

In part one of this Spend Matters PRO research brief, we took a look at Oversight System’s tools and spoke with the provider’s CEO to deepen our analysis of this niche provider. As we mentioned in the previous installment, if you can feed your T&E spend and p-card feeds into a generic, but strong, spend analysis tool, you can get some level of insight on non-compliance in this challenging spend area. But if you don’t have such a tool or you really want to go deep, you should check out Oversight. In part two of this PRO research brief, we share our Q&A with Oversight CEO Patrick Taylor to deepen our analysis of this niche provider. For Spend Matters PRO subscribers, read on! If you are procurement practitioner who is a Plus subscriber and want access, please contact us and we’ll send you a copy.

Identifying Non-Compliant T&E Spend with Oversight Systems (Part 1)

Oversight Systems

In a recent Spend Matters post, we discussed the challenge of T&E spend compliance and getting good analytics in this area. If you can feed your T&E spend and p-card feeds into a generic, but strong, spend analysis tool, you can get some level of insight on non-compliance here. But if you don’t have such a tool or you really want to go deep, you should check out Oversight Systems. The company just published the second edition of its T&E spend analysis report. It has many interesting findings, but what's really interesting, however, isn’t the summarized statistics but some of the details around the non-compliant spending behaviors caught by Oversight’s tools. In part one of this PRO research brief, we take a look at Oversight’s tools and speak with the company's CEO to deepen our analysis of this niche provider. For Spend Matters PRO subscribers, read on! If you are procurement practitioner who is a Plus subscriber and want access, please contact us and we’ll send you a copy.

How Non-Compliant is Your T&E and P-Card Spend?

services sector

Gaining better compliance on your spending is not a new topic, but it’s still a daunting one for many reasons. Compliance takes many forms: regulatory compliance, internal compliance to contract, supplier compliance to contract and source-to-pay process compliance that affects the others. Therefore, your compliance analytics have to accommodate many different requirements, and we recommend including these analytics on your evolutionary journey from simple forensic “spent analysis” of PO and accounts payable (A/P) history to more strategic predictive supply analytics.

Ridesharing Services Gaining Ground Among Business Travelers


Uber and Lyft ridesharing services are now more popular than taxis and even slowly surpassing car rentals among business travelers, according to the new Q3 SpendSmart report by Certify. Uber accounted for 31% of all ground transportation transactions among business travelers, the report stated. Traditional taxi services accounted for 22%. While car rentals are overall the most popular expensed ground transportation for business travelers, accounting for 44%, Certify reported ridesharing services surpassed car rentals in Boston for the first time.

Oil Prices and Risks Abroad Dampen Business Travel Growth in 2015

business travel

U.S. businesses will increasingly spend more on travel this year and next, but growth in spending is softening due to the drop in oil prices and global economic conditions, according to the latest Global Business Travel Association (GBTA) BTI Outlook for the third quarter of 2015. Overall business travel spending is expected to grow 3.1% in 2015. Next year, that growth is predicted to rise 3.7%, the report said.

Report: US Oil Exports Could Help Lower Gasoline Prices


Cheap gasoline is more widespread across the nation as oil prices continue to fall. But a new government report shows that US consumers would continue to see relief at the gas pump if the US were to lift its 40-year ban on oil exports. The report from the US Energy Information Administration, released Tuesday, shows that if the US were to remove its restrictions on exporting crude oil, domestic gasoline prices could actually fall, not rise as some feared.

Zipcar Acquires Local Motion, Continuing Business Ground Transportation Services Transformation


Zipcar, the platform-based shared car rental company acquired by Avis for $500 million in 2013, announced earlier this month its acquisition of platform-based fleet management company Local Motion, for an undisclosed sum. The acquisition is yet another development signaling significant transformation in the business ground transportation segment. Category managers should certainly be taking careful note, as the whole supplier landscape – and with it the whole long-standing procurement model – shifts radically.

Airbnb Revamps Business Travel Program


From a luxury penthouse in Tokyo to a modern loft in Amsterdam – bike included – the number of places for business travelers to stay during corporate trips continues to grow. And, Airbnb is making it easier for corporate travelers to avoid stuffy hotel rooms and opt for alternative spaces like these while traveling for work. This week, the hospitality company announced the global expansion of its Business Travel program, adding a number of tools to the suite to increase visibility into employees' travel plans and spending. Since Airbnb’s Business Travel program launched in July 2014, it has seen 700% growth and now has more than 250 companies as customers, including big names like Google and Facebook. Currently about 10% of all rentals on Airbnb are used by business customers. Other data show business travelers enjoy Airbnb rentals more than hotel rooms and tend to stay longer in the rentals compared with hotels. Read on to find out what we think makes Airbnb so attractive to business travelers.

Exploring Deem P2P, T&E and the Overall Customer Experience


Some may describe Deem (formerly Rearden Commerce) as part of the B2B “undead” – a provider that somehow survived many attempts to bury it. But today, Deem has emerged from a darker chapter in its history with a set of procurement- and finance-oriented purchasing and spend management solutions, some of which are highly differentiated in nature and others that do a basic job in core areas. In this Spend Matters research brief, we provide a cursory look at the evolution and capabilities of Deem’s solution for P2P and T&E. The first installment in this series covered a history of Deem within the procurement sector as well as a quick comparative glance at its spend analysis and contract management and products, including how they stack up in the market. The second installment explored Deem Sourcing, Catalog Management and Contract Management.

Uber for Business: Features We’d Like to See Today (and Tomorrow)

Earlier this week, Spend Matters provided background coverage on the various components of Uber for Business – a packaged, targeted T&E solution for employee ground transportation. In the story, we also explored usage/adoption trends for Uber for Business and partnerships since Uber launched the offering in July of 2014, including its integration with Concur, the leading T&E provider by market share. But what might Uber for Business offer in the future? Here are some ideas that the Spend Matters research team came up with that we’d like to see embedded in the toolset for corporate travel.

Uber and Business Travel: Hailing a New Era of Corporate T&E

Source: Uber

Most consumers (and procurement team members) who use the popular Uber app to get around outside of work hours are probably are not even aware that the rapidly expanding and sometimes controversial firm is growing just as quickly in the business market. Even more so, we bet fewer Spend Matters readers are aware Uber is integrating into corporate travel and expense (T&E) ecosystems, including Concur (now part of SAP). Other T&E vendors include Deem, Coupa, Databasics and Expensify, which Uber has not yet partnered with (Concur has dominant market share within T&E today). Aside from Concur integration, here is a summary of what is included in the Uber business offering (called Uber for Business), which launched in July of 2014.