The Vendor Snapshots Category

eBid Systems: Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

contract

Spend Matters has often noted that the market for strategic sourcing solutions is highly fragmented, with no clear leader or collection of leaders. This stands in contrast to the e-procurement and invoice-to-pay markets, where best-of-breed vendors are still thriving but consolidation among larger providers is influencing industry dynamics and many selection processes. Yet within the strategic sourcing market, it is difficult to point to any single vendor or set of vendors, look at any metric and say anything but vendor fragmentation is the rule.

This is both a positive and negative for providers like eBid Systems, given the challenge of competing against so many providers rather than aiming at a single target. Within this competitive environment, this final installment of our Spend Matters PRO Vendor Snapshot series covering eBid Systems offers a competitive analysis and comparison with other strategic sourcing providers for shortlist consideration. It also includes a SWOT analysis, user selection guide, summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider eBid Systems.

eBid Systems: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

RFP

eBid Systems is one of more than 30 technology providers that Spend Matters tracks that provide strategic sourcing solutions to private firms and public sector organizations around the globe. eBid Systems recently re-platformed its solution, an effort which included enhancing a range of modular and functional areas — as well as the user interface — making it more competitive with other solutions in the global market. Over 50% of eBid System’s 300-plus customers are public sector organizations, almost entirely at the smaller state and municipal level, but private sector companies may also value the combination of low-cost licensing, core e-sourcing, full audit trails, rules-driven compliance, vendor management and associated capabilities provider offers.

This Spend Matters PRO Vendor Snapshot explores eBid System’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider it for their needs. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering eBid Systems. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

eBid Systems: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

Oracle

There is no shortage of strategic sourcing technology vendors in the market today. Customers have choices ranging from per-event pricing with smaller providers to integrated solutions that combine rich supplier management, contract management and transactional procurement capability — not to mention specialty solutions that bring generalized technology differentiation, category-specific or other unique capabilities.

Within this smorgasbord of choice — and yes, there are even vendors that started in the Scandinavian market to chose from globally now — one provider from the Pacific Northwest, eBid Systems, has carved out a distinct customer niche in state/local publication sector and higher education sourcing. Nearly 20 years since its founding, it counts 200 public sector customers and 100 private sector organizations using its technology.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about eBid Systems strategic sourcing technology capabilities. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider eBid Systems in the procurement technology area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

ClientLoyalty: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

ClientLoyalty competes in what we could most accurately describe as a “sub-sub” segment of the supplier management market. Usually such niches relegate solution providers to a small corner of market obscurity, often to build profitable businesses that go unnoticed by most. But there is actually a real potential market in what ClientLoyalty is attempting to create alongside a select number of other technology providers also focused on the management of strategic supplier relationships: a market for a true supplier relationship management solution.

While there are many solutions today that address supplier information management (SIM) and also supplier performance management (SPM), only a handful actually focus on supplier relationship management — which we are hesitant to call SRM, because the term was usurped by ERP years ago and given an entirely different meaning. ClientLoyalty is one of the few, avenging the “SAP SRM” and “Peoplesoft SRM” product names that did such an original disservice to what SRM is really about. (Hint: It’s not e-procurement!)

This final installment of our Spend Matters PRO Vendor Snapshot series covering ClientLoyalty offers a competitive analysis and comparison with other supplier management providers for shortlist consideration. It also includes a SWOT analysis, user selection guide, summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider ClientLoyalty.

ClientLoyalty: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

ClientLoyalty, a specialized supplier management technology provider, would argue that true supplier relationship management is not just about gathering and managing supplier information, performance metrics and action plans. Rather, it is a class of solution that addresses the fundamental aspects of strategic relationships including tracking, measuring and managing feedback (from the organization and the supplier). But it must also serve to monitor the evolution of the relationship — not just performance — and allow for the collaborative creation of action plans to improve the relationship. In other words, from a procurement perspective, ClientLoyalty is closer to serving as a data-driven co-therapist chair for buyers and suppliers in strategic relationships than anything else.

But is this a niche market or something more? This Spend Matters PRO Vendor Snapshot explores ClientLoyalty’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider it for their needs. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering ClientLoyalty. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

ClientLoyalty: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

Supplier performance management is quickly becoming a "hot topic" among procurement organizations that want to create step change improvement as part of their supply management journey. This technology segment is actually a sub-segment of the supplier management technology market, which is more broadly comprised of what we often describe as “strategic procurement technologies” (see Spend Matters’ Sourcing, Contracting and Supplier Management Landscape Definition and Overview report for more detail). But supplier performance management, while a hot topic among procurement people and among those marketing solutions on the vendor side, is unfortunately not a hot topic among developers, especially as it pertains to managing the relationship aspect of supplier collaboration. While many procurement suite technology providers offer supplier management solutions, the reality is that the majority of these emphasize collecting and managing supplier master data and limited supplier performance management requirements.

ClientLoyalty, a somewhat ironically-named technology provider based on its orientation to managing suppliers, is hoping to change this. ClientLoyalty was founded with the desire to bring strategic supplier relationship management to companies that realized the critical importance of relationship management in order to get the most value for their money from suppliers. This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about ClientLoyalty’s supplier management capabilities. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider ClientLoyalty in the procurement technology area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Vroozi: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

Despite the 100+ different vendors that can check the box on having various procure-to-pay (P2P) solution components, there is a surprisingly small number of “pure-play” e-procurement providers that remain today, especially those with a primary focus on serving the North American market.

Within this context, Vroozi competes as one of the last remaining e-procurement “pure-play” technology providers, although it is building out adjacent invoice-to-pay capabilities (albeit these are not competitive with specialists in the invoice-to-pay or broader P2P areas).

This final installment of our Spend Matters PRO Vendor Snapshot series covering Vroozi offers a competitive analysis and comparison with other e-procurement and P2P technology providers. It also includes a user selection guide, user interface and user experience (UI/UX) analysis, summary evaluation, and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, SWOT analysis, product strengths and weaknesses, and a recommended fit analysis for what types of organizations should consider Vroozi.

Vroozi: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

Vroozi stands out in the crowded source-to-pay technology landscape by providing a specialized e-procurement capability that can leverage the underlying components of existing ERP, financial and purchasing systems. It also takes a mobile-first orientation to enabling both business and procurement users. Powering this approach is a robust catalog management engine that creates a single, searchable repository of internally hosted catalog, externally hosted catalog, punch-out and supplier web storefronts. This provides a user-friendly layer on top of the entire procurement experience for buyers, even if ERP and other purchasing components are used on the back-end.

This Spend Matters PRO Vendor Snapshot explores Vroozi’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider Vroozi on a standalone e-procurement basis or as a component of a broader transactional procurement and buying environment. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering Vroozi. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Vroozi: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

on-demand workforce

The source-to-pay market is one of the most diverse and fragmented of all enterprise technology areas. Only a select group of vendors have solutions that cover the broad set of functional areas than span procurement technology with any degree of depth in all key areas. These individual segments include spend/supply analytics, strategic sourcing, supplier management, contract management, e-procurement, invoice-to-pay, trade financing and supplier networks/connectivity. But in practice, most procurement and finance organizations end up initially selecting only a subset of these capabilities from a single provider even if they value the concept of an integrated suite when deciding on what vendor(s) to work with.

At its core, Vroozi, a specialized vendor in the procurement technology sector, supports what is arguably the most complex and challenging segment of this market: e-procurement. Its solution brings a range of capabilities to enable transactional purchasing and procurement spend controls, including catalog management, purchase requisitioning, purchase order processing, supplier portal, marketplace capability and procure-to-pay analytics. It can also augment and serve as a front-end to ERP and back-office purchasing system, creating a modern wrapper for both procurement and business users alike.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about Vroozi’s P2P capabilities. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Vroozi in the procurement technology area. The remaining parts of this research brief cover product strengths and weaknesses, competitor and SWOT analyses and insider evaluation and selection considerations.

Simeno: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

purchasing

The full list of Simeno’s list of “substitute” competitors is long. The list of direct competitors is much shorter. Yet perhaps the more important question procurement organizations should ask when considering procure-to-pay (P2P) products is whether they view the solutions as a technology-driven extension of ERP or something else entirely.

Organizations that prioritize solutions like Simeno are more traditional customers of e-procurement and will typically view transactional purchasing activities as a means to both automate and influence everyday buying activities. In contrast, a newer breed of P2P “buyer” is as — and often even more — concerned with the other benefits solution can bring, including long-tail supplier enablement and adjacent functional capability.

This third and final installment of our Spend Matters Vendor Snapshot covering Simeno provides an objective SWOT analysis of the e-procurement provider and offers a competitive segmentation analysis and comparison. It also includes recommended shortlist candidates as alternative vendors to Simeno and offers provider selection guidance. Finally, it provides summary analysis and recommendations for companies considering the vendor. Part 1 offered an in-depth look at Simeno as a firm and its specific solutions, and Part 2 gave a detailed analysis of solution strengths and weaknesses, as well as a review of the product’s user experience.

Simeno: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

Even though many procure-to-pay (P2P) deals are increasingly becoming showdowns between Coupa and SAP Ariba, the long tail of procure-to-pay (P2P) providers remains significant. In fact, many of these companies continue to thrive. Spend Matters tracks hundreds of different providers in the P2P market, and within e-procurement alone there are dozens. One of these is Simeno, a provider and “solution integrator” that is expanding in North America. Although not well known outside of Europe, Simeno has a strong track record of enabling complex e-procurement scenarios for global companies as a “surround” approach to ERP providers. It brings particular capability in catalog management, which drives its shopping, search and broader capabilities. Curiously, it also leads its own implementations, bringing its own consulting/systems integration capability.

This Spend Matters PRO Vendor Snapshot explores Simeno’s product strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should shortlist the vendor. It also offers a critique (pros/cons) of the user interface. Part 1 of our analysis provided a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Simeno in the P2P technology area. The final installment in this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Coupa: Solution Review & Analysis [Plus+]

There are many perspectives on Coupa. These range from those who believe that the vendor has single-handedly transformed the world of spend management by atoning for the over-customization, product and user interface sins of those that came before, to those who think that Coupa has expanded too quickly and is doomed to repeat the past mistakes of others.

Our vendor snapshot series on Coupa is not about perspectives. It aims to be the first to review Coupa’s technology and modules in the context of what they actually do today and how they are differentiated — or not — from others. Please note: Our Vendor Snapshot series was written before Coupa's acquisition of Spend360.

We have comparatively analyzed Coupa and its competitors for a range of constituents including procurement and finance organizations, for suppliers participating in supplier network ecosystems, and for consultants and systems integrators. This Spend Matters Plus analysis provides an introduction to Coupa for procurement organizations looking to understand whether they should consider adding the provider to their shortlists for consideration and competitive alternatives.