Chief Purchasing Officer: Research & Insights


Why Procurement is Like … Probiotics?

Your company is like a human body, and your suppliers are microbes. Most are beneficial. Some are not.


The Power of Procurement Mythology

What is the story of procurement that you want told?


Better Intel Through Better Info: Why CPOs Should Focus on Information, Not Technology (Part 2)

In Part 1 of this series, we highlighted the understated importance of information in a world where everyone focuses on process. If you’re going to […]


Top 10 Interview Questions to Engage Your Stakeholders

Sometimes simple tools and ideas are the best ones.


What CPOs Should do Right Now About the Pending Staples-Office Depot Merger

CPOs need to realize they can have an influence on the FTC decision.


Unintended Consequences: The CPO’s View of the Proposed Staples and Office Depot Merger (Part 4)

Relentless pursuit of supplier rationalization via strategic sourcing may not go as planned.


Define Your Market Basket: The CPO’s View of the Proposed Staples and Office Depot Merger (Part 3)

When choosing eggs for your market basket, how you consume supply matters.


The Amazon Effect: The CPO’s View of the Proposed Staples and Office Depot Merger (Part 2)

Why is Amazon cheering on the merger of the Big 2 office supply firms?


The CPO’s View of the Proposed Staples and Office Depot Merger (Part 1 – Introduction)

Breaking down what a merger of the Big 2 office supply firms means for procurement.


Forget Category Management – Start with Customer Management and Context Management

Shouldn’t procurement be more than just an internal service provider?


How to Perfect Imperfect Perfect Orders

If you’re going to implement the perfect order metric, think about broader performance measurement and how robust your processes and systems are.


Understanding the Perfect Order Metric

While a heavily a heavily logistics-oriented KPI, this metric has a great deal of relevance to procurement.