Downloads: Procurement Research

Design Thinking in Procurement: Re-imagined Supply Services in a Digital Value Chain

In the 1980s, General Motors learned a difficult lesson about technology when it copied Japanese auto manufacturers in their use of robotics — but didn’t copy anything else. Thinking that large capital investments in technology were the key element to the success of Japanese automotive supply chains, GM spent billions purchasing hundreds of industrial robots. Management claimed the increased automation would significantly boost productivity. Instead, the robots broke down and started painting themselves, breaking windshields and even welding doors shut at a Cadillac plant. Yet beyond the production delays and the expensive repairs required to straighten out the wayward robots, GM missed an essential point. The Japanese automakers saw robots as just one element of a larger supply chain design. GM’s competitors were successful not because of a technological silver bullet but because they had designed an operating plan that translated customer-focused product design into a simplified, flexible, self-improving supply chain. The lesson? There are no quick fixes or cure-alls. You need a comprehensive approach. Download this paper to learn how!

E-Signatures and Digital Signatures: 10 Things Procurement Needs to Know

From better contract management and accelerating the flow of the cash cycle to simply boosting productivity, electronic and digital signatures have proven to be a useful tool for procurement organizations. And, as the supply chain — and the rest of the world — continue to move toward a paperless workflow and implement smarter technologies, digital signatures and e-signatures are a natural path or progression for procurement. Bottom line: digital signatures and electronic signatures save time and money. Download this paper to learn more!

Total Talent Management and the Contingent Workforce Paradox

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Organisations realize they must consider the contingent workforce similarly to how they manage internal staff — in the search for talent, in managing performance and even in retention or exit. At the same time, the contingent workforce is different, and thus requires different processes and management, from the permanent group. The current regulatory environment, while not the only driver, means that governments will increasingly require careful management of the contingent workforce if organisations are to stay within the law and avoid reputational and financial risk.

Applying Supply Chain Rigor to Contingent Workforce Management

In today’s global economy, firms like Amazon, Apple, GE, P&G, and Walmart all compete on how well they manage their extended supply chains and associated spending on critical goods and materials. But, in an increasingly services-based economy where nearly everything is becoming a "service" (including all the non-production elements associated with creating a product), applying the same rigor to managing external services spending should also be important. What are the main differences with the contingent market? Why does it matter? What are your peers saying about the space? Download this survey-based report to find out!

Relationship Counseling for Staffing and Services Procurement – Successful Therapy For Lasting Partnerships

There are many reasons for the uniqueness of the services procurement ecosystem within procurement; this “uniqueness” can vary dramatically by industry and region as well. But a universal theme we’ve observed for years is a significant disconnect between buyers and suppliers — especially between the corporate procurement function and the vendor community (even if the relationship between the non-procurement line of business manager and the vendor is just fine). So how do you bridge the disconnect? Download this paper to find out!

Procurement Consultants: Sourcing, Implementation, and How to Get the “A” Team

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Over the years, we've come to realize what a significant disconnect there is between those on the inside of the consulting world and those who buy services, especially in the operations and procurement areas. If you're looking to hire Mr. T in this regard, we unfortunately can't help you. But we can tell you how to get the most out of a consulting team.

VMS and Services Procurement M&A: Customer Tips and Tactics

Spend Matters - Free Research Download
Spend Matters believes that there’s a 90% chance that one of the top vendor management system (VMS) players in the market (Fieldglass, IQNavigator, or Beeline) will be acquired within the next year. It's important for customers and competitors to know how to properly prepare for acquisition activity in the services procurement sector. This paper offers actionable tips and strategies to help procurement professionals get smart, with generic software and VMS-specific tips.

How to Attack Marketing Spend

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One of our most popular topics on PRO, Thomas sets out to define how procurement should approach the marketing category (from dealing with agencies all the way to just dressing better!) For a category that straddles the boundary between direct and indirect spend, this is an indispensable guide for both procurement and marketing departments.

Procurement’s View of Outsourcing

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Spend Matters UK/Europe’s Executive Editor Peter Smith tackles “cases where an activity has been performed inside the organisation, at least in part, and is then transferred to delivery via an external contractual relationship,” all from procurement’s perspective of course. He suggest critical factors to pay attention to throughout the entire outsourcing process and solid recommendations for success.

School Catering: Value for schools

Spend Matters Case Study
This paper looks at how optimisation tools are changing the way in which organisations can achieve increased value and performance from large-scale and complicated sourcing challenges.