Work Intermediation Platforms – Transformation Engines of the Modern Labor Procurement Supply Chain (Part 2 – What Did We Catch?) [PRO]


In Part I of this series, we introduced the fast emerging phenomenon of Work Intermediation Platforms (WIPs) that have been developing and mutating – largely outside the protective membrane of the established staffing industry supply chain – and demonstrating the potential for the emergence of radical ways of organizing and accessing contingent labor (many of which could not be managed through established staffing supply chain and contingent workforce management channels). Across the whole global economy, platform-based businesses are already establishing themselves as an “invasive species,” increasingly found transforming or disrupting business-as-usual in many sectors. Contingent workforce sourcing and procurement is no exception, and the prognosis encompasses increasing challenges and opportunities for sourcing and engagement of hard-to-find labor/talent through new digital channels (platforms and ecosystems) – often in new modalities (e.g., on-demand, crowdsourcing, et al). Today in Part 2 of this PRO series on WIPs, we cover the important topics of what WIPs actually are, what varieties exist and what they are capable of.

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Spend Matters welcomes this guest post by Gregg Spivack, Director of Client Services, NPI, a spend management consultancy, focused on eliminating overspending on IT, telecom and shipping. has always pushed the envelope – first with its cloud-based CRM application that brought SaaS into the mainstream, and then with its ambition to define a new era of cloud computing. That ambition has clearly paid off. Last week, the company reported profits that beat market expectations. CEO Marc Benioff commented: “Salesforce has surpassed the $6 billion annual revenue run rate faster than any other enterprise software company, and our current outlook puts us on track to reach a $7 billion revenue run rate later this year.”

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