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Procurement Technology

Procurement Business Drivers and Considerations For Digital and E-Signatures [Plus +]

Digital and electronic signatures can play a significant role in accelerating procurement and supplier management processes, reducing cycle times and eliminating latency across a range of activities. They can also help create value in other areas, from organizational and vendor compliance to saving money. This Spend Matters PRO series exploring e-signatures and digital signatures provides a foundation for procurement organizations to understand, evaluate and implement these solutions to enable a variety of use cases, including contract implementation and contract lifecycle management. In this research brief, we explore the business drivers for digital and electronic signature usage as well as selection considerations when evaluating potential solution providers.

E-Signatures and Digital Signatures in Procurement: Definitions and Considerations [Plus +]

digital signature

While the terms e-signature and digital signature are often used interchangeably, they are not the same. Every digital signature is electronic, but not every electronic signature is digital. This may sound a bit confusing, but it's not with proper definitions. This three-part research series provides a foundation for procurement and supply chain practitioners to understand the benefits that digital signatures can bring to contracting and contract management, as well as interactions with internal stakeholders, suppliers and partners. This first part provides definitions, a general background on the topic and the benefits and drawbacks of these tools.

E-Sourcing and Spend Analytics 2018 Trends and Forecast (Part 3: Provider Analysis) [PRO]

After years of relative stability in the e-sourcing and spend analytics market, 2018 appears to be ushering in a period of disruption and innovation for solution providers. From the early rise of artificial intelligence to greater adoption and innovation around sourcing optimization to the rapid emergence of contract-based analytics as a complement to traditional spend analysis, 2018 promises to be the year where change is just about the only constant in these markets. And, of course, we expect M&A activity to continue in 2018, as well, fueled by private equity interest in the sector and a general trend toward consolidation — which may or may not be good for customers, depending on the circumstances.

This is the third installment of our 2018 procurement technology trend and forecast series, focusing on solution provider trends and priorities within e-sourcing and spend analytics. Part 1 and Part 2 of this series provide an analysis and exploration of customer trends. In today’s PRO research brief, we turn our attention to the rise of artificial intelligence (AI) and the continued trend toward M&A and consolidation within the procurement technology suite, sourcing and spend analytics markets. We also include a chart showing Jason Busch’s top five vendors most likely to be acquired in the next 12–18 months in the sourcing and spend analytics markets, along with a quick rationale as to “why” and “who”.

Following today’s analysis, the final installments in this series will feature additional trends (e.g., the rise of contract-based analytics) and conclude with our 2018 e-sourcing and spend analytics market sizing, forecast and adoption outlook.

E-Sourcing and Spend Analytics 2018 Trends and Forecast: Customer Adoption and Priorities (Part 2) [PRO]

The Spend Matters 2018 Trends and Predictions series is in full swing this quarter. In January, we published our complete e-procurement market commentary and forecast series (see Part 1, Part 2 and Part 3). Then in February, we continued the series with our first installment covering the e-sourcing and spend analytics markets, starting with two of five trends driving customer adoption and priorities. Today, we conclude our look at predictions and trends for these markets by exploring three additional developments: valuing suite optionality, expanding sourcing and spend analytics use cases, and the streamlining of RFI and deployment processes.

E-Sourcing and Spend Analytics 2018 Trends and Forecast (Part 1): Customer Adoption and Priorities [PRO]

Earlier this year we began our 2018 trends and predictions series, starting first with the e-procurement market. This earlier series is a useful primer for this one, and readers may find it worthwhile to read Part 1 (Customer Adoption and Priorities), as well as Part 2 and Part 3 (Provider Analysis and Market Sizing). Today, we continue our procurement technology trend and forecast series by diving into customer adoption trends and priorities within the e-sourcing and spend analytics markets.

We begin this exploration by analyzing what customers are valuing most from a selection and deployment perspective in 2018, as well as trends, such as IBM Emptoris migration, driving these activities. Then, in later installments in this series, we’ll offer insight into e-sourcing and spend analytics technology provider trends and strategies of note. Finally, we will share our comparative 2018 market growth and sizing estimates for both the e-sourcing and spend analytics.

From a customer adoption perspective, we see five distinctive trends, each of which we will cover in Parts 1 and 2 of the series: 

  1. Functionality Be Dammed! The Rise of the Nimble Buying Persona
  2. IBM Emptoris Migrations Accelerate
  3. Suite Optionality
  4. Expanding Sourcing and Spend Analytics Use Cases
  5. The Streamlining of RFI and Deployment Processes 

Coupa R20: Incremental Disruption in Action [PRO]

The Spend Matters analyst team recently spent some time going through a deep dive demo on Coupa R20 and found it to be a solid incremental product release. But in this brief, we wanted to discuss the “revolution through evolution” we saw in addition to the new product details that we cover. Coupa’s product releases are now running about three times per year, and it’s refreshing to see more than 500 clients quickly moving through these releases. Such is the promise of SaaS, right?

R20’s main improvements are focused on services procurement and community-based intelligence, which allows users to extract insights from the B2B data generated within the Coupa buyer and supplier base. The disruptive aspect of R20 is twofold: its attempt to tackle the big nut of services procurement with Services Maestro and its efforts to derive intelligence from its installed base through what it calls "community intelligence."

This last trend is really the most disruptive aspect of what’s happening in digital value chains. It changes the provider value proposition from serving up “empty apps” that process the data of a single customer enterprise to one that provides a collective intelligence derived and captured from mass adoption of cloud-based tools that generate the data used to drive key insights.

There are some potential risks that companies face, however, when platform providers attempt to monetize (directly or indirectly) proprietary commercial information between buyers and sellers. Just as Facebook is not really free to the users who themselves are the “product” sold to advertisers, there’s a similar effect happening with suppliers who can use business networks for free but whose data is aggregated and repackaged in ways they aren’t necessarily aware of.

In this Spend Matters PRO analysis, we explore these topics and more, as well as share our initial thoughts on some of the more interesting features in R20.

E-Procurement 2018 Trends and Forecast (Part 3: Provider Analysis and Market Sizing) [PRO]

AnyData Solutions

So far in this Spend Matters PRO series exploring 2018 e-procurement trends, we have covered both procurement organization (demand) and technology provider (supply) trends we are seeing in the market. Today we kick off the third and final installment of this series by examining three additional provider trends: the new, resurgent role of B2B e-marketplaces such as Amazon Business; new and varying approaches to chasing tail spend, including e-marketplace models; and the early rise of embedded artificial intelligence (AI) in an e-procurement context. Finally, we conclude this three-part brief with our 2018 market sizing for e-procurement and a list of trends we see driving demand in the market. Don’t forget to read Part 1 (2018 customer e-procurement trends) and Part 2 (2018 provider trends — M&A and B2B/P2P intersections), as well.

E-Procurement 2018 Trends and Forecast (Part 2: Provider Analysis) [PRO]

The pace of change in the e-procurement market is moving faster than a speeding cXML document flying across the internet. Software vendors are innovating more quickly than ever before; solutions are no longer are just “software” but come preloaded with a dizzying array of additional items that are difficult to compare on an apples-to-apples basis; and customers are coming in smarter both in “new” and “replacement” deals, with greater expectations from provider solutions than ever before, especially the rate at which they’ll begin to realize benefits.

Today we publish the second installment of our 2108 procurement technology trend and forecast series, focusing on solution provider trends and priorities within e-procurement market. Part 2 of this series provides an analysis and exploration of two provider trend areas: continued M&A consolidation expectations in the e-procurement market (fasten your seat belt on this one) and rising procure-to-pay (P2P) and business-to-business (B2B) intersections, including a quantitative look at the rise, definition and size of B2B e-commerce today. Following today’s analysis, the final installment in this series will feature three additional trends and conclude with our 2018 e-procurement market forecast.

So without further adieu, let’s introduce some controversy, data, practitioner recommendations and (hopefully) insight on the first and arguably the most important near-term provider trends Spend Matters is already seeing evidence of early in 2018.

E-Procurement 2018 Trends and Forecast (Part 1: Customers Adoption and Priorities) [PRO]

e-procurement market outlook

You know what they say about predictions? They’re about as common as opinions: everyone has one. This Spend Matters PRO series walks through the trends we are seeing unfold in the market today based on our technology analysis and practitioner research and engagement. So let’s not predict; let’s share and analyze.

Today, we start our 2018 procurement technology trend and forecast series, beginning with customer adoption trends and priorities within the e-procurement market. We’ll explore what customers are valuing most from a selection and deployment perspective in 2018, as well as early trends that are sprouting.

In the second installment of this series, we’ll offer insight into e-procurement technology provider trends and strategies of note, and ask whether these are a good thing for customers (and if not, our recommendations for customers to mitigate risks). We’ll also share our comparative market growth (and sizing) estimates for 2018 compared with last year.

Comparing Jaggaer and BravoSolution: Contract Lifecycle Management [PRO]

contract

Within the procurement technology suite market, acquired contract management solutions have a history of aging more like a Zinfandel or Beaujolais and less like a Cabernet or Merlot. But the greater problem is not how well the grape (or clause library) can stand the test of time; it’s that the best elements of CLM modules do not necessarily “blend” as well as other capabilities in a procurement suite that are easier to integrate or replatform.

One of the challenges is that the requirements to effectively tackle specialized CLM components from a development and innovation standpoint are specific to CLM. Said another way, the economies of scale in development are not the same as say delivering an integrated sourcing and supplier management capability. Another major challenge is that best-of-breed CLM vendors have innovated far more rapidly in recent years by introducing new capabilities.

Within this context, BravoSolution and Jaggaer both present somewhat average CLM capabilities, based on our Q4 2017 SolutionMap results. They are certainly not bad, but neither solution delivers the same capabilities as leading best-of-breed vendors, nor do they stir our enthusiasm the way other areas of each of the providers' suites do.

In this research brief, we answer the following questions:

  • Comparatively, how does each respective CLM module stack up on a capability basis?
  • What are the functional strengths of each supplier management module “under the surface”?
  • What are the “best fit” SolutionMap personas for each CLM module?
  • Who are alternative CLM providers?
  • What are disruptive forces in the CLM market that could affect both providers?
  • Is there a disadvantage to “going non-suite” in the CLM area?
This Spend Matters PRO brief is based on the following inputs: Q4 2017 SolutionMap datasets (analyst scoring) based on our SolutionMap methodology, demonstration notes and Spend Matters PRO research on alternative suppliers (Vendor Snapshots).

Comparing Jaggaer and BravoSolution: Supplier Management [PRO]

As Spend Matters defines it in terms of SolutionMap functional requirements, supplier management is a catch-all for a range of underlying capabilities. Said another way, it is not “single” supply market. Supplier management solutions combine varying depths of underlying technical capabilities with single or multi-initiative functional support capabilities. No one vendor is great at all of it — not even close — even if there are significant advantages to coupling supplier management with other modules in an integrated suite.

BravoSolution, Jaggaer and Jaggaer Direct each bring different capabilities to the supplier management equation that can make the individual modules a better fit for certain organizations and industries than others. It can also make comparing them (either directly or with others) confusing for those who are somewhat new to all of the areas that supplier management technologies support and enable.

In this research brief, we will answer the following questions:

  • Comparatively, how does each respective supplier management module stack up on a capability basis?
  • What are the functional strengths of each supplier management module “under the surface”?
  • What are the “best fit” SolutionMap personas for each supplier management module?
  • Who are alternative supplier management providers?
  • What are disruptive forces in the supplier management market (e.g., artificial intelligence, low-cost solutions) that could affect both providers?
  • Is there a disadvantage to “going non-suite” in the supplier management area?
This Spend Matters PRO brief is based on the following inputs: Q4 2017 SolutionMap datasets (analyst scoring) based on our SolutionMap methodology, demonstration notes and Spend Matters PRO research on alternative suppliers (Vendor Snapshots).

Comparing Jaggaer and BravoSolution: Sourcing [PRO]

The combination of Jaggaer and BravoSolution certainly brings together the broadest — and in nearly all areas the deepest — sourcing technology capabilities in the market today. This includes functionally best-in-class integrated sourcing, analytics, category and supplier management capability on the BravoSolution side, as well as Jaggaer ASO, one of the top-performing sourcing optimization solutions. Finally, even though much of the North American market is blissfully unaware of the manufacturing procurement capabilities of Jaggaer Direct, this solution tops the functional charts in specialized capabilities and adds to the unique sourcing footprint Jaggaer will have when the ink is dry on the transaction.

In this research brief, we will answer the following questions:

  • How does each respective sourcing module compare on a capability basis?
  • What are the functional strengths of each sourcing module under the surface?
  • What are the “best fit” SolutionMap personas for each sourcing module?
  • Who are alternative sourcing providers?
  • What are disruptive forces in the sourcing market (e.g., artificial intelligence, low-cost solutions) that could affect both providers?
  • Is there a disadvantage to “going non-suite” in the sourcing area?
This Spend Matters PRO brief is based on the following inputs: Q4 SolutionMap datasets (analyst scoring) based on our SolutionMap methodology, demonstration notes and Spend Matters PRO research on alternative suppliers (Vendor Snapshots).