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ZeroChaos: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

ZeroChaos is a provider of global, vendor-neutral contingent workforce management services/solutions. Going beyond traditional MSP, VMS, payrolling and agent of record categories, ZeroChaos provides clients with a range of services, which can be assembled into a client-specific solution supported by the company’s own technology platform and analytics. As such, ZeroChaos represents a quintessential integrated solutions provider in a converging procurement world, in which services providers are codifying IP and extending their reach and capability through applications while software providers are embedding additional content and intellectual property in their applications.

Having started over a decade ago in the contractor employer of record and agent of record space and later distinguishing itself as a disruptor in the staffing supply chain, ZeroChaos competes today in a field of evolving solutions providers offering outsourced contingent workforce management solutions to enterprises.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help buying organizations make informed decisions about whether they need a solution like ZeroChaos as an alternative for or complement to their organizations’ incumbent solutions for organizing/managing and assigning work to their own “affiliated” workers or to help control and drive savings across broader services procurement categories. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider ZeroChaos. The rest of this multipart research brief covers product strengths and weaknesses, competitor and SWOT analysis, user selection guides, and insider evaluation and selection considerations.

A Look Back at IvaluaNow: Balancing Complexity with UI [Plus +]

Last Friday, I found myself in a wood-paneled, classy meeting room at NYC’s prestigious Princeton Club. It had been a slow commute into the city that morning, so I got there just in time for the speakers to blast an energetic opening video and to loudly announce our host — Ivalua CEO David Khuat-Duy.

Khuat-Duy founded Ivalua 17 years ago in France, and the company has realized rapid year-on-year growth since its inception. For example, in 2016 the firm experienced 45% growth over the previous year and a 100% customer retention rate (which has been 98% since inception). Ivalua now serves more than 250 customers globally, and the U.S. accounts for 50% of the company’s business.

Named a Provider to Know for three consecutive years in the Spend Matters Almanac, the company “has built an end-to-end solution on a single technology stack (from the ground up) with sufficient breadth and depth across all key functional areas to enable it to serve as a single technology suite for procurement organizations. Its entire suite was built in-house on a single platform over the last 16 years.”

BuyerQuest: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

purchasing

There are those who believe the market for targeted (i.e., “point”) solutions in the broader source-to-pay area is becoming less important than an integrated suite approach. This observation is becoming even more important in typical customer buying decisions in cases of strategic procurement technology, such as analytics, supplier management and strategic sourcing, where more and more customers at least want the “option” to purchase an integrated suite. Yet for transactional procurement (e-procurement and invoice-to-pay) solutions today, the notion of selecting a vendor with a broader suite may or may not matter depending on what a procurement organization values most.

BuyerQuest is an upstart procurement software and solutions provider without a broader suite offering (outside of an expanding invoice-to-pay capability), albeit one that is building worldwide adoption and reach in the core areas on which it focuses. Its entire focus is on developing specialized technology that it believes delivers a best-in-class procure-to-pay (P2P) experience for users and procurement organizations, based on a unique underlying architecture built entirely with supporting a B2C user experience in mind.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about BuyerQuest and whether its capabilities are a fit for their needs. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider BuyerQuest in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

PRGX: Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

While not as well known in the spend analytics and supplier management markets as most of its peers, PRGX has built up a small arsenal of solutions through acquisition and organic development that are likely to surprise potential customers — including those that are PRGX audit recovery clients but that may not be aware of PRGX’s emerging technology and solutions outside its traditional services business. In particular, with its OPTIX and Lavante product lines, PRGX brings a particular competency in delivering a “data as a service” model and supplier information management (SIM) solution capability.

This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering PRGX offers a competitive analysis and comparison with other procurement technology providers in the spend analytics and supplier management areas. It also includes a user selection guide, user interface and user experience (UI/UX) analysis and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep-dive solution overview, a SWOT analysis, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider PRGX.

PRGX: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

PRGX, a recovery audit specialist and a firm in the broader procurement services market, is the midst of transforming itself from a services orientation to a solution one, embedding both technology and expertise in productized capabilities. Although it has yet to invest in externalizing its core technology and data capabilities for recovery audit in retail and other industries, it continues to expand its data-centric capability in spend analytics and, more recently, supplier information management through its acquisition of Lavante.

Whether these or related technologies ultimately automate and digitize core aspects of recovery audit for PRGX in retail (the recovery audit sector where it has dominant market position) is a question for the future. Today, PRGX sells core technology and solutions — including “data as a service” to fuel the back-end of spend analytics — in addition to its auditing service. It is these technologies and related solutions that are the focus of this analysis.

This Spend Matters PRO Vendor Snapshot explores PRGX’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations and other customers decide whether PRGX is the right fit for their need. The first installment of our analysis provided a company and solution overview and a recommended fit list of criteria for firms considering PRGX. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

PRGX: Vendor Snapshot Part 1 — Background & Solution Overview [PRO]

For those that do not know it, PRGX would appear to be one of a select number of dominant services provider in the niche market for recovery audit services — a market that unlike other procurement services faces tremendous price pressure for its core recovery, statement and related auditing and profit recovery services. But PRGX has started to remake itself quietly from within — out of necessity, given these broader market trends — building and acquiring technology capabilities in the spend analytics and supplier management areas, both to expand its relevance and to start driving automation and scale in its core business.

Its recent acquisition of Lavante, a supplier management provider with best-in-class supplier information management (SIM) and master data management (MDM) capabilities, showcases the direction PRGX is taking as it migrates from an audit-driven services firm to a new type of savings and recovery “as-a-service” solutions provider. It brings particular competence in extending core spend analytics to payment and product (SKU) analyses, the latter of which is particularly relevant to its core retail client base (from its recovery audit business).

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about PRGX and whether its technology and solution capabilities are a fit for their needs (it does not provide a review of PRGX’s core recovery audit services capability). Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider PRGX in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Simfoni: Vendor Snapshot (Part 3) — Competitive & Summary Analysis [PRO]

Analytics

A great “mash-up” is happening within the procurement solution provider market. SaaS companies are increasingly delivering content such as benchmarks, KPIs, templates and more within their applications. Consulting firms are developing their own technologies and pre-configured instances of third-party solutions, such as vertically configured systems, in addition to deploying and implementing standard products and tools. And managed services providers and business process outsourcing (BPO) firms are increasingly blurring the line with their own proprietary solutions that extend beyond just the billable hour and “outcomes as a service.”

Simfoni, an upstart global solutions provider with both technology and services offerings primarily targeting the analytics and tail spend areas today, fits perfectly into this converging world. This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering Simfoni offers a competitive analysis and comparison with other vendors in the spend analytics and tail spend market that companies may wish to shortlist. It also includes a user selection guide and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep dive solution overview, a SWOT analysis, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider Simfoni.

Simfoni: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

If experienced procurement consultants and product developers had a third chance to create a firm, what would they decide to emphasize, especially when taking a global perspective to creating solutions that are appropriate for customers at different levels of maturity in both established and developing markets? The answer to this question is enlightening, because Simfoni, a London-based provider of procurement solutions, represents a unique melding of experienced perspectives based on needs that, in many cases, are not being directly met today in the area of procurement, sourcing strategy and tail spend management.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about Simfoni and whether its capabilities are a fit for their needs. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Simfoni in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Serex: Vendor Snapshot (Part 3) — Competitive & Summary Analysis [PRO]

consultant

The market for strategic sourcing technology is highly competitive. Procurement organizations have many choices within a fragmented landscape. As Spend Matters observes in our 2017 report, Landscape Definition and Overview: Sourcing, Contracting and Supplier Management, procurement organizations can chose from four different classes of solution: procurement technology suites, which offer either source-to-contract enablement or broader source-to-pay capability; standalone sourcing solutions; direct materials-centric solutions; and sourcing optimization providers.

Within our market segmentation, Spend Matters classifies Serex, which offers a reverse auction solution, as offering technology that falls within a sub-segment of the standalone sourcing solution area.

This third and final installment of this Spend Matters Vendor Snapshot covering Serex provides an objective SWOT analysis of the provider and offers a competitive segmentation analysis and comparison. It also includes recommended shortlist candidates as alternative vendors to Serex and offers provider selection guidance. Finally, it provides summary analysis and recommendations for companies considering the vendor. Part 1 provided an in-depth look at Serex as a firm and its specific solutions, and Part 2 gave a detailed analysis of solution strengths and weaknesses, as well as a review of the product’s user interface and user experience.

Tradeshift and IBX: Partner, Customer and Competitive Analysis [PRO]

change of control clauses

The combination of Tradeshift and IBX changes the procure-to-pay (P2P) competitive landscape. Last week, we reported on the transaction and offered an initial analysis of what IBX will bring to Tradeshift. This Spend Matters PRO research brief provides an initial analysis for current and potential customers and partners of Tradeshift and IBX. It also provides insight and analysis on how the transaction will alter the competitive landscape.

Decideware: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

Torchlite

Trying to apply a generic source-to-pay technology solution to marketing spend at the agency level would be the same as using a mountain bike to compete in the Alp stages of the Tour de France. Both less favored approaches could certainly work, but the pack would leave you far behind on the first hill. Moreover, the strategic sourcing processes for marketing spend can look materially different than for other categories.

Granted, when it comes to procuring and managing agencies, sourcing best practices apply at a meta-level, but their implementation is drastically different from the identification of vendors through the award of a contract. For example, in agency sourcing, the goal, of course, is to enable optimal resourcing, project outcomes and key deliverables based on specialized knowledge and skills brought together to arrive at a targeted objective. It is also important to ensure these elements come together and do not deviate from the methodology and underlying creative components that drove the selection of a particular agency in the first place, although the ultimate campaign may in fact change from an original pitch as an agency learns more about the project, client and situation later in the process.

It is within this unique category, with truly unique requirements, that Decideware, a global provider of an agency lifecycle management solutions, presents a compelling case for a category-specific strategic procurement solution that is fundamentally different than standard procurement suites. This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about Decideware’s specialized procurement technology capabilities — and showcases one approach to agency sourcing and management based on Decideware’s methodology.

Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Decideware in the procurement technology area. It also explores the strategic sourcing process for the procurement of agency services. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

eBid Systems: Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

contract

Spend Matters has often noted that the market for strategic sourcing solutions is highly fragmented, with no clear leader or collection of leaders. This stands in contrast to the e-procurement and invoice-to-pay markets, where best-of-breed vendors are still thriving but consolidation among larger providers is influencing industry dynamics and many selection processes. Yet within the strategic sourcing market, it is difficult to point to any single vendor or set of vendors, look at any metric and say anything but vendor fragmentation is the rule.

This is both a positive and negative for providers like eBid Systems, given the challenge of competing against so many providers rather than aiming at a single target. Within this competitive environment, this final installment of our Spend Matters PRO Vendor Snapshot series covering eBid Systems offers a competitive analysis and comparison with other strategic sourcing providers for shortlist consideration. It also includes a SWOT analysis, user selection guide, summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider eBid Systems.