Expecting More From Procurement BPO Compass
Jason Busch, Executive Editor, Spend Matters
Examines how companies can – and should – get more from procurement outsourcing initiatives, tackling primarily non-core areas.We cover this and related challenges, providing context for designing and making procurement BPO programs work from the start while continuing to deliver value over time.
Jason Busch, Executive Editor, Spend Matters and Phil Fersht, Founder and CEO, HfS Research
There are a number of prescriptive organizational, operational and technology components that companies all too often don’t fully think through before heading down the BPO path and pulling the trigger on a relationship – not to mention while evaluating their potential partner. This jointly authored Spend Matters / HfS Compass Series paper explores a number of insider tips in great detail, albeit in a fun and informal way.
Phil Fersht, Founder and CEO, HfS Research and Deborah Kops, Research Fellow, HfS Research & Edited and with Additional Commentary by Jason Busch, Spend Matters
Explores challenges and common pitfalls to procurement BPO at all points in the decision and implementation process — from initial design to steady state operations. Includes key recommendations.