Ask the Expert: Upgrade Your Procurement Scorecard – and Upgrade Your Procurement Performance
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This session is a Pierre Mitchell brain dump on ‘everything I’ve ever learned about procurement performance measurement’, especially drawn on his eight years experience at Hackett where he helped broaden/deepen its procurement benchmark and related set of performance measurement tools. His most frequent set of client inquiries by far had to do with this topic, and it’s a really important one, and deceptively complex. This session goes through a 21-item punch list of diagnostic questions to ask yourself and also touches on how to improve problematic areas.