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Reframing Maturity Models: Empirical Perspectives On Radically Improving Procurement Performance

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Published:  February 15, 2016
Access Level:   Free
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Procurement maturity is increasingly becoming holistic and integrated – as is procurement technology. No longer can we think of maturity models for various areas of the function (or the use/adoption of solutions) in silos. Step change improvement comes from thinking of the whole – not the parts or even the sum of the parts.

In short, we must think about end-to-end process and integration – including the overlap between buying, transactional connectivity, supplier management, supplier portal/connectivity, payment and more.

Whether these are completely integrated or "virtualized" is less important (today). What matters is how procurement provisions these capabilities to the business, and, outside of strategic procurement activities (e.g., sourcing, supplier development, make/buy analysis, product design/collaboration, etc.), how we strive to capture, influence and continuously improve how spend is managed. Yes, the method matters (read on). But we can't discount "quality" of "quantity." Both matter and 100% enablement and capture should be the ultimate goal.

Download this paper to find out how platforms will ultimately become key in this effort! Amazon, Force.com, Apple and others have a tremendous amount to teach us in this journey. Ultimately, building and leveraging ecosystems – not just deploying applications – will be key to realizing a vision that bridges new levels of financially oriented spend under management with business, supplier and partner collaboration, underpinned by continuous improvement at all levels.

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