Case Study Content

Implementing Order Processing Automation: A Case Study of Lam Research and Esker

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When Lam Research, a U.S. maker of semiconductor equipment, began implementing Esker’s order processing automation technology, in early 2016, the decision had already been a while in the making. Founded in 1980 and headquartered in Fremont, California, Lam Research counts Samsung, Intel and IBM among its customers. The past decade has been one of impressive growth for the company, whose revenue expanded from $2.1 billion in 2010 to around $9.6 billion in 2017. But as the company grew, so too had its workforce.

Achieving a Successful Robotic Process Automation Implementation: A Case Study of Vodafone and Celonis

Procurement organizations are beginning to catch on to robotic process automation (RPA) and the potential benefits that the technology can bring, which include cost reduction and more time for strategic, value-add activities. In fact, more than a third of procurement organizations are already piloting the technology, according to research from The Hackett Group. This was certainly the case for British multinational telecom corporation Vodafone, for which adoption of RPA quickly yielded results.