Contingent Labor Lead Content

Contingent Workforce & Services Landscape Definition and Overview

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This landscape definition and overview report focuses on the capability and value of various types of solutions within the contingent workforce and services market from a procurement perspective.

Crowdsourcing and Cognitive Computing: Are You Ready for the Future of Work?


In the contingent workforce space, much of the attention on new channels for sourcing work in different modalities has tended to focus on online freelancing and gigs, where individual workers are engaged online to perform activities or projects (e.g., write a blog, develop a web site). However, less attention has been given to what we might call microtask-based crowdsourcing, where a problem or task is presented to a crowd that collectively provides small units of work, which are then aggregated, processed and assembled into a more comprehensive output.

Understanding Platforms and Ecosystems in the Contingent Workforce Space

In the contingent workforce management world, most of technology solutions (ATS, job boards, VMS) have legacies going back to the year 2000 or earlier. But more recently, digital platforms have begun to gradually emerge in various parts of the contingent workforce supply chain, as new solution technology providers enter the space and as some established technology solution providers invest in upgrading their underlying technology.

The Digital Evolution of the Contingent Workforce Supply Chain: What Does It Mean? (Part 1)

contingent workforce

Driven by the effects of new digital technologies and other factors (talent availability, generational change, etc.), contingent workforce procurement — and the contingent workforce supply chain — will be noticeably evolving over the next 10 years. The last impetus to change in the supply chain and procurement was the advent of VMS over 15 years ago, a set of developments that is well known by now. Given how much the world of commerce has changed since that time, we probably should not be surprised that another round of change has now begun. This time, given the range of drivers — technical, economic and social — that are converging, we should also not be surprised if the new round of change may give rise to new kinds of technology-enabled labor/services intermediaries and technology-based innovation across the existing contingent workforce supply chain (staffing suppliers, VMS, MSP and others). This brief is the first in a series to help contingent workforce and services procurement professionals form a broad, strategic perspective on how technology, specifically, may bring about changes to the contingent workforce supply chain and how that may unfold. However, as will discuss later in this series, this is not just the “long game,” as both specific opportunities and threats will arise along the longer path forward.