There’s leadership change in the air at two of the larger procure-to-pay (P2P) technology providers. Earlier today, SciQuest announced that Robert Bonavito had replaced Stephen Wiehe as CEO, coming on the heels of of Accel-KKR’s $509 million buyout of the provider earlier this summer. And on Monday, Basware announced that Esa Tihilä, who had been CEO for the past five years, “during which time the Basware share price has more than doubled,” had stepped down and Vesa Tykkyläinen, who previously served as senior vice president of Basware’s Network Business, and before that was an executive at Nokia, had taken the helm.
Now that the Big Ten football season is underway, let’s turn our attention to a trailblazer from one of the Big Four. Samir Khushalani is KPMG’s Americas practice leader for the procurement and operations advisory service line and is responsible for strategy setting, thought leadership, executive client management and engagement delivery aspects for this practice. We caught up with him in an email conversation to get his current view on the procurement function and sector.
I know what you’re thinking: How can ISO9001 be transformative rather than a hindrance? Of course, you might also be asking, “What the heck is ISO9001?” Let me explain. ISO9001 is a standard that spells out the requirements for a “quality management system” that companies use to show their customers that they can systematically meet their requirements. A quality system is basically about saying what you do and doing what you say.
So, you’re stuck in the supply risk swamp and bogged down by compliance regimes. And you know there is waste everywhere and opportunity all around. So, as a supply professional, what should you do? You need to align risk management and compliance management with not just each other but with performance management (including continuous improvement) — and tie them all into your value chain processes. As those processes go upstream and external, this is where procurement and supply chain groups feel this problem — and need for alignment — more than anyone in the enterprise.
In the first part of this Spend Matters Conversation, Founder and Head of Strategy Jason Busch talked with SAP Ariba President Alex Atzberger about how technology is changing procurement. This second installment explores specific new technologies procurement will start using in the next decade and how their use will be a game-changer for businesses.
Chicago-based Shiftgig, a leading online platform and mobile marketplace that connects local hourly workers and businesses in a range of verticals (e.g., food/hospitality/events, retail, logistics), has acquired BookedOut. The terms of the deal were not disclosed. BookedOut, founded in 2014, developed an online work platform in some ways similar to Shiftgig, but more specifically focused on enabling agencies and consumer brand companies to staff their experiential advertising campaigns with appropriate freelance talent.
Earlier this year, the iLabour Project, a study of the digital transformation of labor market, was formed within Oxford University’s Oxford Internet Institute. This week, Oxford University Researcher Professor Vili Lehdonvirta and fellow researcher Dr. Otto Kässi have announced the public launch of the Online Labour Index (OLI), a first-of-its-kind metric to track utilization of "online labor” in the so-called “gig economy.”
Technology is changing how we live our lives. From smartphones to the cloud, consumers have an almost unfathomable number of ways to access and produce information compared with only 10 years ago. The same goes for procurement. Emerging technologies like machine learning and blockchain are changing how companies buy — and challenging procurement to change with them. In this Spend Matters Conversation, Founder and Head of Strategy Jason Busch talks with SAP Ariba President Alex Atzberger about how procurement is growing up alongside technology and what users of the future will expect from their solutions.
Anne Rung, administrator of the Office of Management and Budget’s Office of Federal Procurement Policy, is leaving the public sector to head the government division of Amazon Business, several sources report. The hire is a boon to Amazon, which gains an experienced government insider who can help connect the Seattle-based company with huge market opportunities in state and federal e-procurement applications. So what exactly makes Rung a good fit?
Is there any way procurement organizations haven’t heard of Amazon Business by now? The Spend Matters team has covered this “Billion Dollar Baby” (the company reached about $1 billion in sales last year) and how its overall value proposition stacks up against the SAPs, Aribas and Oracles of the world, among several other facets of how Amazon Business could change — and already is changing — procurement. We recently checked in with Prentis Wilson, vice president of Amazon Business, to hear his thoughts on the biggest challenges he faces, what practitioners should know about the company, how e-procurement needs to change and what he does to de-stress from the job.
I’ve been working at Spend Matters for well over a year now, and I still don’t understand why this profession has such an identity crisis when it comes to deciding what to call itself. At Spend Matters we use “procurement” as our default; other sites in our space call themselves Procurement Leaders, The Strategic Sourceror and My Purchasing Center, to name just a few. How can all of these publications have so many terms for what seemingly should be the same functional area? Help me out, purchasing/procurement/supply management people. Let’s figure this out once and for all.
Businesses don’t want to be “digitally disrupted” by others, so they are searching for new supplier capabilities they can serve up as new customer-facing services. This then becomes a defining moment for procurement and IT, professionals who need to keep up with their internal stakeholders to bring value into the business — and do so with the same or less budget!