L1 Content

Why My Uber Rating is Lousy — and What it Can Teach Us About Solution Provider Rankings

on-demand workforce

What’s your current Uber rating as a passenger? Probably in the 4.5–5 range, right? Most people I know confirm that range. Indeed, my friends and I once compared scores when Uber first granted passengers the ability to see their ratings. We went around the room: 4.9, 5.0, another 5, 4.8, and some ridicule for the guy at 4.6. Now imagine my horror when I was greeted with a paltry, miserable Uber rating of 4.2. An outlier, for sure, but I assumed it wasn’t all that bad. Still, the low score was vexing. I had to figure out what had cut me down so far.

A Primer on Labor Clouds: Everything Procurement Needs To Know

cloud

Procurement needs to know the world of work is changing — fast. In 2017, many companies have gone beyond experimentation to actually adopting on-demand labor models and platforms for sourcing and engaging specialized knowledge workers. Companies as diverse as Walgreens, The New York Times, P&G, Walmart and Nokia are moving forward with the digital transformation of their workforce. But just as companies are changing their approach to contingent workforce management, the talent landscape is changing, too. As the market for specialized talent becomes increasingly fragmented, companies are looking for new ways to integrate this talent into their total workforce. That's where the concept of a labor cloud comes in.

Intuit’s QuickBooks Brings Small Businesses and Independent Contractors Closer at Tax Time — and More

Financial software giant Intuit announced Wednesday that it is adding two new tax-related features to its QuickBooks products. The release of two features might seem like small potatoes, but we’ll elaborate on why that’s not quite true. The new features benefit both small businesses and their contractors, which could be considered the core of the expanding gig/freelance/self-employed economy, where Intuit is nurturing a growing, cloud-based software and services ecosystem.

Top Supply Chain KPIs for 2018: Practitioners Weigh In

For procurement and supply chain professionals, a refresh of their organization's key performance indicators (KPIs) have undoubtedly been on the brain since before the winter holidays. Now that we’ve leapt into 2018, many realize it’s time for less thinking and more action.

Hiring Trends, Regulations and Technology: What Will 2018 Bring?

2017 saw the surprising prediction that, based on current growth rates, freelancers are due to overtake non-freelancers in the U.S. workforce by 2027. While there are nine more years to wait before that prediction can be proven correct or incorrect, we were eager to talk to Arun Srinivasan, senior VP of strategy and customer operations at SAP Fieldglass, to see what hiring and workforce-related trends are afoot in the shorter term. Read on, and let us know in the comments what your thoughts are on what this year will bring.

Where’s Jaggaer?

"Deep Procurement Throat" forwarded us a Coupa marketing email that we found humorous. It’s for a download of a recent IDC report on the sector. We won’t opine on the veracity of the report, as we don’t know anything about IDC’s methodology. But what we will call your attention to is that Jaggaer is listed in the report in multiple areas: Jaggaer, Jaggaer Advantage (BravoSolution) and Jaggaer Direct (Pool4Tool). That’s in the report. The landing page for the download tells another story — at least on part of the page!

Survey: Many Law Firms’ Procurement Organizations Still Crawling Toward Maturity, While Some Have Begun Walking

forced labor

HBR Consulting held its third-annual Law Procurement Roundtable last October, where law firm procurement leaders can break bread, talk strategy and do some peer benchmarking of their firms’ performance. The event also both drives and supplements the firm’s Law Firm Procurement Survey, the high-level results of which the firm released just before the new year. Spoiler alert: many of the same issues that we spoke about with HBR’s Managing Director Lee Garbowitz in the past have cropped up again.

The 4 Main Categories of Contingent Workforce/Services Procurement Solutions: The World According to Spend Matters

gig economy

In the recent Spend Matters Landscape Definition and Overview: Contingent Workforce and Services, we introduced four high-level categories encompassing a broad range and growing number of CW/S solutions. Going forward, these solutions — and others to appear in coming years — will be the subject of RFX processes, extensive evaluations and the eventual buy decisions of CW/S procurement executives across many large to medium-sized enterprises. We believe that comparing solutions within each of these categories will support better understanding and decision-making. Accordingly, in 2018, Spend Matters will be introducing the CW/S SolutionMap, featuring each of the four categories.

As Sessions Tries to Kill the High, Cannabis Industry’s Domestic — and Global — Aspirations Continue Speeding Up

The new year began with a bang — especially for those in the U.S. Pacific Time Zone. That’s because the entire contiguous western seaboard has now officially legalized and instituted recreational marijuana sales and consumption, with California joining Oregon and Washington on Jan. 1 as the latest state to open dispensary doors for rec sales. Many in the pot press were quick to point out that with more than 50 million people, California represents the single-biggest individual market for recreational cannabis as the world’s sixth-largest economy. Various analysts estimate the state’s total value of the pot market will eclipse that of all other U.S. states with recreational markets combined in just a few years or less. But everything that goes up (in smoke), must come down (from its high).

Clarifying Robotic Process Automation: What It Is (and Isn’t) for Procurement

Robotic process automation has become a buzzword most procurement professionals can’t escape. But despite its seeming ubiquity, RPA still tends to produce just as much head scratching as efficiency gains. Taken out of context, RPA can seem like yet another disruptive technology to keep track of alongside machine learning, blockchain and the like. Really, RPA is a single element of an overall procurement digital transformation strategy, and one of the more readily accessible technologies, in fact.

It’s 2018: Do You Know Where Your Aluminum Products Are (Coming From)?

With the Section 232 investigation serving as a prompt, you definitely should know. If your organization sources aluminum or aluminum products: time to pay attention. Our sister site MetalMiner shines a light on the aluminum industry in the latest episode of their podcast series, "Manufacturing Trade Policy Confidential." Guest Heidi Brock, president and CEO of the Aluminum Association, gives listeners a sense of what matters to the aluminum industry — and what could be at stake for aluminum buyers in 2018.

GDPR: Basic Facts, Company Preparedness and Gaining a Competitive Advantage

May 25 will be one of the most significant dates this year for many companies, for that is when the EU’s General Data Protection Regulation (GDPR) kicks in. Any organization that holds or uses personal data on a EU citizen, regardless of where the organization itself is based, should have a plan of action. But a number of reports and surveys from the past few months have shown that few companies consider themselves ready for GDPR, and some do not think they will be ready by the May deadline.