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Q4 2018 Supplier Relationship Management and Risk (SRM): Provider Scoring Summary

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This SolutionMap scoring summary analyzes a select group of supplier management (SXM) providers. It includes coverage of supplier information management (SIM), supplier master data management (MDM), supplier performance management and broader initiative management (e.g., risk, third-party management) capabilities. It is part of our Q4 2018 SolutionMap report series, also featuring spend analytics, sourcing, contract management, e-procurement and invoice-to-pay providers.

Q4 2018 SolutionMap Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management and Strategic Procurement Technology Suite Release Notes

This Spend Matters SolutionMap Insider release note provides insight into the Q4 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q4 2018 release:

  • Coupa is now participating in Supplier Relationship Management & Risk and Contract Lifecycle Management
  • SourceMap is participating in Supplier Relationship Management & Risk
  • Wax Digital is participating in Sourcing


Additionally, providers such as AnyData, Determine, Exari, Ivalua, Jaggaer Advantage and Jaggaer Indirect, Keelvar, Scanmarket, Scout RFP and Sievo have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 67 new or refreshed customer references (and over 100+ modular references) were added in the Strategic Procurement Technology areas for Q4.

Q3 2018 Supplier Relationship Management and Risk (SRM): Provider Scoring Summary

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This SolutionMap scoring summary analyzes a select group of supplier management (SXM) providers. It includes coverage of supplier information management (SIM), supplier master data management (MDM), supplier performance management and broader initiative management (e.g., risk, third-party management) capabilities. It is part of our Q3 2018 SolutionMap report series, also featuring spend analytics, sourcing, contract management, e-procurement and invoice-to-pay providers.

Q3 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q3 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q3 2018 release: Allocation in Sourcing and Supplier Management, APEX Analytix in SXM (Supplier Management), Coupa is participating in Spend Analytics for the first time, and SirionLabs has been added to CLM (Contract Lifecycle Management).

Additionally, providers such as Jaggaer (including Jaggaer Advantage, Jaggaer Direct, and Jaggaer Indirect), SAP Ariba, Simfoni, and SpendHQ have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 76 new or refreshed customer references were added in the Strategic Procurement Technology areas for Q3.

This SolutionMap Insider release note explores these and additional changes in the Q3 2018 SolutionMap release.

Hiperos (Opus): What Makes it Great (Supplier Management SolutionMap Analysis)

Hiperos (an Opus Company) is one of the most widely used third-party management solutions in the market today, albeit with a focus primarily on services and indirect suppliers. It is also the highest-performing vendor on a functional basis for the Turn-Key persona in the Q2 2018 Supplier Management SolutionMap, as well as a customer favorite in all five personas.

But Hiperos is not just a third-party management compliance tool. It delivers a broad set of supplier management capabilities focused on the management of all types of vendor relationships, including strategic suppliers, across the broader lifecycle of engagement and is a top vendor in such speciality areas as supplier performance management and supplier information management. It’s also an integrated supply and contract risk management solution in its own right.

What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Ivalua vs. SAP Ariba: A Supplier Management ‘Battle of the Best’ for Q3 2018 SolutionMap

Our ongoing Head-to-Head comparison series has been immensely popular with members of our new SolutionMap Insider subscription service. But for Q3 2018 SolutionMap results, which have not yet published, we thought it would be fun to shake things up a bit. With functional scoring for supplier management solutions now finalized for the quarter (and due out in September), the Spend Matters analyst team thought we’d tweak the Head-to-Head format to create a “Battle of the Best,” pitting the two highest-ranked vendors in a given procurement software category against each other.

This week, using the latest SolutionMap data, we pit the two top-ranked supplier management solutions for Q3 2018 against each other: Ivalua and SAP Ariba. That’s right — two suite vendors are now officially eating the feature/function lunch of best-of-breed solutions for supplier management, at least on an aggregate scoring basis. (Aggregate is the operative term here. In specific functional areas, best-of-breed providers may still be stronger and, for specific buying personas, may be a better fit.)

To be sure, several best-of-breed solutions still come out on top for groupings of scored fields when it comes to targeted ratings in support of such areas as third-party management, supplier diversity and master data management. But even the third-ranked provider for Q3 supplier management functional scoring, Jaggaer Advantage, which is just a hair under Ivalua and SAP Ariba in terms of overall scoring, is also a suite provider.

When it comes to the Supplier Management SolutionMap overall — which includes both aggregate and atomic scoring for supplier enablement, performance management, risk management, collaboration, innovation, diversity, technology, configurability and services, among other areas — the suites are convincingly winning the Spend Matters analyst ratings battle for broad-based supplier management enablement.

Still, SolutionMap data suggest that the right solution will vary based on different initiative and organizational requirements — and how much “heavy lifting” a procurement, supply chain or finance organization wants to take on to enable different supplier management scenarios compared with choosing a partner that is expert in a single or handful of areas. But there’s no debate that supplier management processes will reward procurement organizations that tailor provider selection to their specific needs, even specific supplier management initiative requirements in cases where supplier management will not be at the core of a suite-based selection.

Not yet an Insider member? Contact Spend Matters to gain access to SolutionMap reports, ratings and associated content. Organizations in the midst of software selection that can’t wait for broader Q3 2018 data to be published can access the full Q2 2018 Supplier Management SolutionMap on demand or contact Spend Matters to access the Q3 2018 data in advance of release.  

GEP vs. SAP Ariba: Supplier Management Head-to-Head Technology Evaluation and Comparison

A decade ago, supplier management solutions had not even established themselves as an independent category of procurement software. At the time, Aravo was fighting for credibility as the only focused solution in the space. But today, supplier management is more than established — it is one the core components of both procurement suites and specialist solutions, many of which tend to excel in specific functional areas.

Within the supplier management software market, GEP and SAP Ariba go head-to-head as two suite providers with functional capabilities at or above the benchmark for the Q2 2018 Supplier Management SolutionMap. While nearly all potential GEP and SAP Ariba customers will evaluate supplier management in the context of a suite selection — GEP is even adamant that it does not sell “modules” — supplier management is an important factor in an increasing number of source-to-pay suite selections. But how do the two companies stack up against each other in a head-to-head bout?

Join us in this unfiltered SolutionMap results analysis from our Q2 2018 dataset, along with the commentary of the Spend Matters analyst team. These “Head-to-Head” columns share the insights of each quarterly SolutionMap report for SolutionMap Insider Subscribers, providing unique comparative cuts of SolutionMap benchmark data along with the trademark quips that Spend Matters was better known for in its early years. So buckle your seat belt, prepare for some real data and expect a few sparks to fly as we pit GEP and SAP Ariba against each other in the supplier management software evaluation ring.

Not yet an Insider member? Here’s a preview: In the majority of supplier management categories — which include master data management (MDM), supplier information management (SIM), supplier portal, supplier initiative management, technology, configurability and services — SAP Ariba comes out on top (sometimes convincingly so). But GEP shines in specific areas that could tip the scales in cases when a broader suite, managed services or BPO selection is involved.

Overall, the results suggest that the right solution will vary based on different initiative and organizational requirements — and how much “heavy lifting” procurement or AP organizations want to take on to enable supplier management versus working with a partner. There’s no debate that supplier management solutions will reward procurement organizations that tailor provider selection to their specific needs and even specific supplier management initiative requirements.

Aravo: What Makes It Great (Supplier Management SolutionMap Analysis)

Aravo is both a pioneer and a survivor. Not only was Aravo the first specialized supplier management software provider to deliver unique capabilities outside of previously established procurement and GRC solution areas, it also emerged, over a decade, as a leader in the new space it carved out itself.

Today Aravo has a strong focus on targeted supplier management technology areas, including third-party risk management, anti-bribery and corruption, data security and privacy, and responsible sourcing. As the Spend Matters Q2 2018 Supplier Management SolutionMap illustrates, Aravo delivers above-the-benchmark functional capability across these and dozens of other key supplier management requirements. Its SolutionMap performance provides compelling evidence that the provider is a must-shortlist candidate for the majority of supplier management buying scenarios.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider Subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

ConnXus: What Makes It Great (Supplier Management SolutionMap Analysis)

Editor’s note: This “What Makes it Great” column is normally reserved for SolutionMap Insider Subscribers, but ConnXus has generously agreed to support access for readers who are not yet members.  

Supplier management technology has traditionally been a bit like Beaujolais nouveau: developed quickly (in certain cases on an ad hoc basis to meet specific needs) but not necessarily prone to aging well. ConnXus, a relatively recent entrant on the supplier management and supplier diversity scene (see our three-part Vendor Snapshot on the provider here, here and here), is a case in point, rapidly eclipsing previous generation solutions.

ConnXus’ recent Q2 2018 SolutionMap performance provides compelling evidence that it sets the standard not only for what to expect in a modern supplier diversity solution but also what organizations should look for overall when searching for a Nimble supplier management technology provider. Join us in exploring what make ConnXus great, based on the latest functional and customer SolutionMap benchmarks from Q2 2018.

“What Makes it Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider Subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief explains how the provider excels and where it beats the SolutionMap benchmark, concluding with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider the vendor.

SynerTrade: What Makes It Great (Supplier Management SolutionMap Analysis)

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SynerTrade is actively driving awareness of its brand beyond continental Europe, where it has a base of hundreds of customers. Yet the source-to-pay suite provider is already equipped to compete on the world procurement technology stage.

Out of the 45 participants in Spend Matters SolutionMaps for Q2 2018, SynerTrade is one of only five providers that make all 10 recommended personas for strategic procurement technologies and source-to-pay suites. One area in particular where SynerTrade differentiates itself is in the increasingly critical supplier management area, which the provider uses to unite each component of its suite.

“What Makes it Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider Subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief explains how the provider excels and where it beats the SolutionMap benchmark, concluding with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider the vendor.

Q2 2018 Supplier Relationship Management and Risk (SRM): Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of supplier management (SXM) providers. It includes coverage of supplier information management (SIM), supplier master data management (MDM), supplier performance management and broader initiative management (e.g., risk, third-party management) capabilities. It is part of our Q2 2018 SolutionMap report series, also featuring spend analytics, sourcing, contract management, e-procurement and invoice-to-pay providers.

Q2 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q2 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following provider has been added to the Q2 2018 release: Bonfire. Additionally, providers such as EC Sourcing, Ivalua, and SynerTrade have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 100 new customer references were added in the Strategic Procurement Technology areas for Q2.

This SolutionMap Insider release note explores these and additional changes in the Q2 2018 SolutionMap release.