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Afternoon Coffee: Jaggaer’s new CEO and what it means for the procurement tech market; GM strike disrupts auto supply chain; U.K. releases import/export guidance ahead of Brexit

In an executive management shakeup, Jaggaer today announced that it has a new CEO, effective immediately, and that the company created the new position of chief operations officer. As the General Motors strike in North America gets into its second month, it has nearly paralyzed a major chunk of the automotive supply chain. And the U.K. government is putting trade safeguards in place, hoping to mitigate the risks that impending Brexit poses. Afternoon Coffee: your source for procurement and supply chain news.

SIG news: Sourcing Industry Group and Spend Matters announce global partnership

Today, SIG, the premier membership organization for sourcing, procurement and outsourcing executives, and Spend Matters, the leading source for procurement solutions intelligence, announce a new partnership to provide SIG buy-side members with procurement solutions intelligence and services to help them advance their digital procurement efforts.

“Spend Matters is a trusted resource among procurement professionals,” says Dawn Tiura, President and CEO of SIG, the Sourcing Industry Group. “As the procurement technology marketplace becomes increasingly crowded, this partnership will provide valuable, time-saving market intelligence to SIG members who are looking to find the best vendors to meet their organization’s specific technology needs.”

Customer reviews for GEP are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for GEP, a suite provider of procurement technology. The applicable SolutionMap categories for this report are Source-to-Pay, Procure-to-Pay, and Strategic Procurement Technologies (SPT includes sourcing, analytics, CLM and SRM). SolutionMap Insider members can read about GEP in our latest report. In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

Customer reviews for APEX Analytix are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for APEX Analytix, which provides software, data and services to manage suppliers, recover overpayments, and prevent fraud and payment errors. The applicable SolutionMap category for this report is Supplier Relationship Management & Risk.

SolutionMap Insider members can read about APEX Analytix in our latest report.

In each Customer Insights report, we provide a one-page summary from the SolutionMap peer review process. It includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

CIPS’ Bill Michels talks China trade, other global insights: ‘Brexit. What a headache!’

“The days of chasing low-cost labor around the globe, manufacturing in one location and shipping things around the globe are numbered,” said procurement veteran Bill Michels, VP of operations for the Americas at The Chartered Institute for Procurement and Supply (CIPS).

The U.S.-China trade war is the latest development in a trend away from overseas manufacturing, said Michels, who in part 2 of our Q&A also discusses automation, reshoring, protecting intellectual property, and the fallout of Brexit if the U.K. splits with the European Union at the end of this month.

CIPS’ Bill Michels shares the latest on growing in the Americas

The Chartered Institute for Procurement and Supply (CIPS) is a well-known group for professional development and certifications. Its roots lie in Europe and Australia, but it has recently been expanding to the Americas.

For the past year or so, procurement veteran Bill Michels has been CIPS’ vice president of operations for the Americas, leading the group’s efforts to grow beyond its traditional areas.

To find out how that’s going, we caught up with Michels for a two-part Q&A series, where he discusses new CIPS’ initiatives, the lifecycle of a CPO, what it means to be strategic in the digital age, and the role of soft skills.

DPW — The Best New Procurement Event in Years

Bid Ops

A couple of weeks ago, I attended and spoke at Digital Procurement World (DPW) in Amsterdam. The event was the brainchild of one of the first employees at Procurement Leaders, Matthias Gutzmann. With DPW, his idea was to bring together not only procurement organizations and technology (and services) firms in a conversation around digital, but also to engage the start-up community — and investors.

On just about every count, DPW was a runaway success. It was the very first procurement event I’ve been to that did a great job of engaging early stage technology companies and connecting them with buyers, consultants and others.

Here are a few of my observations:

Customer reviews for Wax Digital are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Wax Digital, a UK-based suite provider that has a robust source-to-pay offering. The applicable SolutionMap categories for this report are E-Procurement, Sourcing, and  Supplier Relationship Management & Risk.

SolutionMap Insider members can read about Wax Digital in our latest report.

In each Customer Insights report, we provide a one-page summary of insights from the SolutionMap peer review process. The report includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

S2P powerhouse Wax Digital adds to our market insights

Source-to-pay suite provider Wax Digital has been capitalizing on source-to-pay market growth in the UK and beyond, and it is a bellwether for the health of the S2P market in the UK. Unlike other homegrown vendors in the same region like MarketDojo and Keelvar in sourcing, Wax Digital is an end-to-end suite vendor — and one that has successfully defended its turf against bigger global names.

It’s been on Spend Matters’ radar for years (see coverage below). And we’ve recently gained more insight into its capabilities when it joined our SolutionMap category for Suppler Relationship Management and Risk for the Q3 2019 quarterly update. Our analysts evaluated its offering and ranked it against its competitors in the marketplace. Let's take a look.

How to Use SolutionMap Buying Personas

The needs of each procurement organization — as well as procurement-solution providers’ organizations — are too nuanced for “one size fits all”-style rankings and recommendations from other industry intelligence firms and experts. That’s why Spend Matters ranks procurement and supply chain software providers through the prism of buying personas. With the Q3 2019 SolutionMap released today, let's revisit why this is an essential approach to the procurement technology market.

New name for SolutionMap category: Direct Sourcing of Workforce/Services (DSW/S)

As of Q3 2019, the CW/S SolutionMap category “Independent Contract Workers” will be renamed “Direct Sourcing of Workforce/Services” (DSW/S) to better represent the diversity of solutions that Spend Matters has covered to date and those we will cover in the future.

In addition to the name change, we have broadened the SolutionMap definition, in part, because the solution category has expanded beyond the concept of the original “freelancer management systems” (FMS) to include providers addressing a much broader range of use cases.

Check back in with Spend Matters tomorrow for the Q3 2019 SolutionMap release, which will include the latest rankings of Direct Sourcing of Workforce/Services solution providers.

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From tactical to strategic sourcing: Going beyond daily battles to long-term victory

Do you ever feel like you’ve been winning the battles but still losing the war? In the art of war, military strategists are required to look beyond short-term skirmishes, where little if any ground is gained, and instead focus on a vision for victory in the longer term. That doesn’t mean suddenly pulling your forces from the front or ignoring enemy advances but has more to do with creating a better line of sight between the guys in the trenches and the generals in the tents.

Joonas Jantunen, Cloudia’s CEO for the Middle East, sees a similar distinction to be made in today’s business procurement wars. Every large procurement function aspires to be strategic, but most are running their operations on short-term tactics.

Strategic sourcing, in contrast, sets out to align all sourcing practices with an organization’s long-term business objectives, with a view to creating new and sustainable value.