Plus Content

How to Keep Your P2P Implementation Project From Turning Into a Nightmare (Part 1) [Plus+]

Editor's note: This is a refresh of our 2015 series on running a successful P2P implementation, which originally ran on Spend Matters PRO.

In the webinar “Nightmare on Procurement Street,” we discussed best practices surrounding a procure-to-pay (P2P) implementation project. Webinar speakers were myself, Spend Matters Chief Research Officer Pierre Mitchell, GEP Worldwide Senior Manager Santosh Reddy and Senior Manager of Technology Product Marketing Paul Blake. This first of a multi-part Spend Matters PRO research brief will examine how to avoid a P2P implementation project from turning into your worst nightmare. While not an all-inclusive implementation guide, the brief points to some important steps that are necessary to conducting a successful P2P implementation.

The Contingent Workforce and Services (CW/S) Insider’s Hot List: January 2019 (Special Focus Edition on Services) [Plus+]

Welcome to the January 2019 edition of Spend Matters’ monthly feature “The Contingent Workforce and Services (CW/S) Insider’s Hot List,” available to PLUS and PRO subscribers. For those new to the Hot List, each edition covers the prior month’s important or interesting technology and innovation developments within the CW/S space, where change may be accelerating or at least becoming more pervasive.

This edition also marks the first 12 months of Hot List coverage, launched in the February 2018 inaugural edition (and covering January 2018). Our goal was to show that under the surface of the obtuse, clinical label of “contingent workforce and services” (CW/S) was a hotbed of technologically driven innovation. We sought to set the record straight, perhaps turn a few heads (maybe even provoke a double-take) and possibly prevent some unwary practitioners from getting burned. Hopefully we have fulfilled our promise.

To mark the first anniversary of the Hot List series, this month we will leave the usual format behind and seek a glimpse of the CW/S elephant in the room: complex services spend.

The real features of this spend category have (strangely enough) been obscured in the shadow cast by contingent workforce. And while there has been lots of talk about SOW spend in the CW/S world, in reality, that’s been a little bit like lighting a match in the dark to survey the full enormity of the elephant (possibly only seeing a foot or a tusk).

With that, we will now begin our safari, turn our searchlight toward the relatively unexplored territory of services spend and wrestle with questions like: What is it? How is it being addressed in different sectors? Is there a pattern emerging that may mean more and more effective ways for businesses to source and manage complex services?

Strategic Sourcing’s Evolution: A Roadmap For Improvement (Part 2) [Plus+]

SciQuest

Editor's note: This is a refresh of our 2012 series on strategic sourcing's evolution over the last and next decade, which originally ran on Spend Matters PRO. Click here for Part 1 in this analysis.

In providing a more complete picture and set of working hypotheses in terms of where strategic sourcing is headed in the coming decade, we should first look at the practitioner view of where adoption and usage is headed. We’ve tracked well over 100 companies that are using advanced scenario building and/or optimization features today, for example in their strategic sourcing tool arsenal (monthly or more frequently) outside of just the transportation area for identifying optimal lane award scenarios.

Strategic Sourcing’s Evolution: A Roadmap For Improvement (Part 1) [Plus+]

As a level set on strategic sourcing enablement, tools-wise, most solutions approach the sourcing challenge the same way today as the best solutions did 10 years ago. On the one hand, the level of maturity is good (few, if any, truly bad solutions have survived in the marketplace – thankfully). But on the other hand, we can look at this and make the observation that the technology market for strategic sourcing has stagnated. There is hope, and we believe that change is starting to happen. In certain circles, it’s actually changing how companies think about the sourcing process overall. In other words, technology is serving as a foundation for new thinking and processes rather than purely as an enablement, data gathering or process automation tool.

Procurement and Insider Trading: What You Need to Know [Plus+]

Procurement has increasing access to multiple levels of insider information. And just as we have seen enforcement impacting procurement and supply chain activities centered on FCPA compliance, it is likely an increasing set of activities tied to potential information leaks in the capital markets area will come under increased scrutiny as well. In the first installment of this Spend Matters Plus research brief examining the potential for insider trading based on procurement information, we covered lessons from other areas of the business as well as introducing the types of insider information that could be acted on by those inside the company or shared with external hedge funds or other parties. In this installment, we explore what you need to know about the potential for procurement and insider trading based on increasing data availability within procurement and supply chain organizations and key action steps you can take to prevent breaches.

The Contingent Workforce and Services (CW/S) Insider’s Hot List: December 2018 [Plus+]

Welcome to the December 2018 edition of Spend Matters’ monthly feature, “The Contingent Workforce and Services (CW/S) Insider’s Hot List,” available to PLUS and PRO subscribers. If you missed previous Hot Lists, you can find them all here. For those new to the Hot List, each edition covers the prior month’s important (and sometimes just plain interesting) technology and innovation developments within the CW/S space, where change may be accelerating or at least becoming more pervasive.

Despite the change of seasons, November was hot enough, with a continuing warm, steady stream of new developments like Spend Matters prepping the second contingent workforce comparison for SolutionMap (coming Dec. 4), an update on Upwork's stock performance since its IPO, Appen's aplomb with language, FlexJobs' map of jobs by states, and helping freelance workers help themselves.

Does Procurement Inadvertently Facilitate Insider Trading? [Plus+]

Have you considered the potential for insider trading violations and the ensuing lawsuits that could arise from access to procurement information? Perhaps this hasn't even entered your mind. With increasing data availability (spend data, supplier risk/management information, demand data) at the fingertips of procurement professionals and others in the organization, the opportunity to access information that could be used to provide an "advantage" in the capital markets has never been greater. Traditionally, such information (if available at all) was available solely to company “insiders” who could only trade within certain windows (and with other restrictions placed on them). In this multi-part Spend Matters Plus analysis, we explore the growing potential of procurement-related information to create the opportunity for insider trading information.

FMS and Beyond: Filling in the ‘White Space’ of Sourcing and Engaging the Independent Workforce (Part 1) [Plus+]

services procurement

Editor's note: This Spend Matters Plus brief is a refresh of our 2015 series on engaging the independent workforce, which originally ran on Spend Matters PRO. 

Freelancer management system (FMS) is a vendor-driven term and concept that achieved buzzword status in staffing and contingent workforce management circles within just a year of its inception. It is a real and important technology solution development, one that has focused attention on an important expanding gap between talent-hungry enterprises and a fast growing, business-critical segment of the modern global workforce. While FMS is one catalyst of this focus and a way of beginning to bridge this gap — a procurement “white space,” if you will — it is also a part of a much larger set of developments, encompassing a range of incumbent and new services and solutions players as well as new technology infrastructures that will unfold and take shape in the coming years.

In Part 1 of this Spend Matters Plus series, we cover how a procurement white space has appeared between enterprises and an important growing labor population: the independent workforce. We also provide an understanding of what this independent workforce is and why it is important. In Part 2, we begin to identify the broad range of incumbent and new services and solutions players that are bringing together different approaches to connecting supply and demand in this emerging contingent workforce category.

Lost Sourcing Savings: Survey Data Suggest a Crisis (Part 3) [Plus+]

Editor's note: This Spend Matters Plus brief is a refresh of our 2013 series on sourcing strategies, which originally ran on Spend Matters PRO. Check out Part 1  and Part of this series first. 

If we were to point fingers at where technology can help companies drive implemented savings, five areas would rise to the top: demand aggregation, collaboration (internal and supplier), strategic sourcing (with an emphasis beyond driving to negotiated outcomes alone), analytics and architecture/information management. We won’t investigate the latter topic in this series because of the detailed analysis that our analyst team has already conducted. Yet in the other areas discussed, it’s worth exploring the different technology options, beginning with tools that support demand aggregation strategies.

Lost Sourcing Savings: Survey Data Suggest a Crisis (Part 2) [Plus+]

consultant

Editor's note: This Spend Matters Plus brief is a refresh of our 2013 series on sourcing strategies, which originally ran on Spend Matters PRO. Check out Part 1 of this series here

As much we like to jump to some “geek” answer to solve savings and supplier implementation challenges, hopefully you have realized by now that the right technologies alone will not get a procurement organization very far in overcoming the savings implementation hurdles. Indeed, the diversity of challenges surrounding implementing sourcing savings in both manufacturing and non-manufacturing environments run deep across functional and organizational DNA and capabilities. Tackling these first will enable procurement organizations to use the right set of technologies as a glue that binds all of the jigsaw pieces of the rest of the savings implementation equation permanently.

The Contingent Workforce and Services (CW/S) Insider’s Hot List: November 2018 [Plus+]

Welcome to the November 2018 edition of Spend Matters’ monthly feature, “The Contingent Workforce and Services (CW/S) Insider’s Hot List,” available to PLUS and PRO subscribers. For those new to the Hot List, each edition covers the prior month’s important and sometimes just plain interesting technology and innovation developments within the CW/S space, where the pace of change may be picking up or at least becoming more pervasive. The October Hot List covered a broad range of developments in September, ranging from Coupa’s acquisition of DCR Workforce to Upwork’s announcement that it would be going public; from Kelly Services’ investment in Business Talent Group to banking/payment innovation that just make freelancers and moonlighters easier; and more. This past month — with the Upwork IPO completed and developments in Uber Works, the importance of platforms, SAP Fieldglass' Digital Network and payments methods — we’re really wondering how high the heat will rise.

Lost Sourcing Savings: Survey Data Suggest a Crisis (Part 1) [Plus+]

Editor's note: This Spend Matters Plus brief is a refresh of our 2013 series on sourcing strategies, which originally ran on Spend Matters PRO.

During an ISM webinar highlighting how (and why) procurement organizations fail to implement sourcing savings, Spend Matters asked the audience (approximately 500 practitioners) a number of poll questions: Does your organization have a formal program to ensure that identified savings through sourcing and supplier management programs become implemented savings numbers? What percentage identified savings do you estimate that your organization successfully implements from sourcing and supplier management events and programs? This suggests a few key takeaways about sourcing generally.