PRO Content

PRGX: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

PRGX, a recovery audit specialist and a firm in the broader procurement services market, is the midst of transforming itself from a services orientation to a solution one, embedding both technology and expertise in productized capabilities. Although it has yet to invest in externalizing its core technology and data capabilities for recovery audit in retail and other industries, it continues to expand its data-centric capability in spend analytics and, more recently, supplier information management through its acquisition of Lavante.

Whether these or related technologies ultimately automate and digitize core aspects of recovery audit for PRGX in retail (the recovery audit sector where it has dominant market position) is a question for the future. Today, PRGX sells core technology and solutions — including “data as a service” to fuel the back-end of spend analytics — in addition to its auditing service. It is these technologies and related solutions that are the focus of this analysis.

This Spend Matters PRO Vendor Snapshot explores PRGX’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations and other customers decide whether PRGX is the right fit for their need. The first installment of our analysis provided a company and solution overview and a recommended fit list of criteria for firms considering PRGX. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

PRGX: Vendor Snapshot Part 1 — Background & Solution Overview [PRO]

For those that do not know it, PRGX would appear to be one of a select number of dominant services provider in the niche market for recovery audit services — a market that unlike other procurement services faces tremendous price pressure for its core recovery, statement and related auditing and profit recovery services. But PRGX has started to remake itself quietly from within — out of necessity, given these broader market trends — building and acquiring technology capabilities in the spend analytics and supplier management areas, both to expand its relevance and to start driving automation and scale in its core business.

Its recent acquisition of Lavante, a supplier management provider with best-in-class supplier information management (SIM) and master data management (MDM) capabilities, showcases the direction PRGX is taking as it migrates from an audit-driven services firm to a new type of savings and recovery “as-a-service” solutions provider. It brings particular competence in extending core spend analytics to payment and product (SKU) analyses, the latter of which is particularly relevant to its core retail client base (from its recovery audit business).

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about PRGX and whether its technology and solution capabilities are a fit for their needs (it does not provide a review of PRGX’s core recovery audit services capability). Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider PRGX in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Simfoni: Vendor Snapshot (Part 3) — Competitive & Summary Analysis [PRO]

Analytics

A great “mash-up” is happening within the procurement solution provider market. SaaS companies are increasingly delivering content such as benchmarks, KPIs, templates and more within their applications. Consulting firms are developing their own technologies and pre-configured instances of third-party solutions, such as vertically configured systems, in addition to deploying and implementing standard products and tools. And managed services providers and business process outsourcing (BPO) firms are increasingly blurring the line with their own proprietary solutions that extend beyond just the billable hour and “outcomes as a service.”

Simfoni, an upstart global solutions provider with both technology and services offerings primarily targeting the analytics and tail spend areas today, fits perfectly into this converging world. This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering Simfoni offers a competitive analysis and comparison with other vendors in the spend analytics and tail spend market that companies may wish to shortlist. It also includes a user selection guide and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep dive solution overview, a SWOT analysis, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider Simfoni.

Simfoni: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

spend analytics

Simfoni represents a new type of solution provider in the procurement technology and services market. While it brings significant out-of-the-box capability in analytics and tail spend management, it is also a solutions integrator, of sorts. In deploying solutions to customers, Simfoni leverages both its own organically developed capabilities and third-party technology to deliver customized solutions to each customer.

This Spend Matters PRO Vendor Snapshot explores Simfoni’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations and other customers decide whether Simfoni is the right fit for their need. The first instalment of our analysis provided a company and solution overview and a recommended fit list of criteria for firms considering Simfoni. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

Simfoni: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

If experienced procurement consultants and product developers had a third chance to create a firm, what would they decide to emphasize, especially when taking a global perspective to creating solutions that are appropriate for customers at different levels of maturity in both established and developing markets? The answer to this question is enlightening, because Simfoni, a London-based provider of procurement solutions, represents a unique melding of experienced perspectives based on needs that, in many cases, are not being directly met today in the area of procurement, sourcing strategy and tail spend management.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about Simfoni and whether its capabilities are a fit for their needs. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Simfoni in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Serex: Vendor Snapshot (Part 3) — Competitive & Summary Analysis [PRO]

consultant

The market for strategic sourcing technology is highly competitive. Procurement organizations have many choices within a fragmented landscape. As Spend Matters observes in our 2017 report, Landscape Definition and Overview: Sourcing, Contracting and Supplier Management, procurement organizations can chose from four different classes of solution: procurement technology suites, which offer either source-to-contract enablement or broader source-to-pay capability; standalone sourcing solutions; direct materials-centric solutions; and sourcing optimization providers.

Within our market segmentation, Spend Matters classifies Serex, which offers a reverse auction solution, as offering technology that falls within a sub-segment of the standalone sourcing solution area.

This third and final installment of this Spend Matters Vendor Snapshot covering Serex provides an objective SWOT analysis of the provider and offers a competitive segmentation analysis and comparison. It also includes recommended shortlist candidates as alternative vendors to Serex and offers provider selection guidance. Finally, it provides summary analysis and recommendations for companies considering the vendor. Part 1 provided an in-depth look at Serex as a firm and its specific solutions, and Part 2 gave a detailed analysis of solution strengths and weaknesses, as well as a review of the product’s user interface and user experience.

Tradeshift and IBX: Partner, Customer and Competitive Analysis [PRO]

change of control clauses

The combination of Tradeshift and IBX changes the procure-to-pay (P2P) competitive landscape. Last week, we reported on the transaction and offered an initial analysis of what IBX will bring to Tradeshift. This Spend Matters PRO research brief provides an initial analysis for current and potential customers and partners of Tradeshift and IBX. It also provides insight and analysis on how the transaction will alter the competitive landscape.

Serex: Vendor Snapshot (Part 2) — Product Strengths & Weaknesses [PRO]

RFP

Procurement groups often emphasize different strategic sourcing technology requirements based on the needs of the organization. For some, capturing and automating a basic RFX process through the most easy-to-use technology is a top priority. For others, advanced bidding/auction format and highly detailed cost breakdown capabilities take center stage. Still for others, the most highly sought after capabilities are those that allow them to reimagine the strategic sourcing process entirely by fully considering both external (i.e., supplier, supply market and supply chain) and internal constraints. Yet other companies just want a reverse auction solution that maximizes the efficiency and speed of their teams for simple (“three bids in a box”) and complex (thousands of line items) bids alike. It is this latter procurement organizational profile that is likely to most appreciate the e-sourcing capability that Serex, a recent entrant into the procurement technology market, provides.

This Spend Matters PRO Vendor Snapshot explores Serex’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider using as a core strategic sourcing technology. The first installment of our analysis provided a company and solution overview and a recommend fit list of criteria for firms considering Serex. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

Solution Analysis: What IBX Brings to Tradeshift and How the Combined Provider Stacks Up [PRO]

Tradeshift announced earlier this week it would acquire IBX Business Network from Capgemini, the previous owner of the procurement technology and supplier network provider. Spend Matters analysts Xavier Olivera and Jason Busch recently had the chance to speak to the Tradeshift team about the acquisition. They, along with other members of the Spend Matters research team, have spent time reviewing IBX’s source-to-pay solution in detail.

This Spend Matters PRO analysis provides an expert solution perspective on what IBX brings to Tradeshift, including IBX’s strengths in the e-procurement area. It also provides a brief discussion on how Tradeshift plans to integrate IBX into its solution portfolio, including planned (rapid) migration. Finally, it includes a March 2017 SWOT framework and March 2017 summary company analysis and graphical comparative overview of Tradeshift’s solution footprint and capability (inclusive of IBX) across the source-to-pay continuum in the sourcing, analytic, contract management, supplier management, e-procurement and invoice-to-pay functional areas.

Additional Spend Matters PRO analysis to follow in a subsequent research brief will include customer recommendations, partner recommendations and an analysis of the changing competitive landscape for source-to-pay suites, networks and platforms. Additional Spend Matters news coverage will share what we learned from our discussions with the Tradeshift team following the announcement.

Serex: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

trade

Serex is a relatively new (and still nascent) entrant in the strategic sourcing technology market. Serex is one of over more than 30 vendors that Spend Matters tracks that offer capability in this area. However, it is not a new firm. Serex was founded in 1993 and began to focus on supporting CRM and marketing automation for customers as its core business. In fact, it developed strategic sourcing technology at the request of one of its sales/marketing automation clients, an organization that had tried more than a dozen different e-sourcing solutions and could not find one that met its needs. Serex took up the challenge to architect a new sourcing approach and its current solution, which addresses only part of the requirements of end-to-end of strategic sourcing technology today, offers a different take on enabling reverse auctions in a highly efficient manner for buyers and suppliers alike.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about Sexex as a potential provider of sourcing technology capabilities. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Serex in the procurement technology area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Digital Service Providers: Do They Require Your Attention and Why? (Part 2) [PRO]

crowdsourcing

In Part 1 of this series, we described and unpacked the topic of digital platform-based service providers, which represent a modest but growing spend category far outside of the scope of contingent workforce and services (CW/S) procurement programs. While they are not on procurement’s radar, Spend Matters believes these providers will increasingly become a significant part of organizations’ services consumption and spend over the next 10 years.

In Part 2, we review what is arguably the most successful sub-segment of these digital service providers, as well as revisit the question of whether they require your attention and why.

Decideware: Vendor Snapshot (Part 3) — Summary & Competitive Analysis [PRO]

Visually

In the world of marketing “spend,” there is a decisive irony. On one level, agencies (and marketing organizations) tend to leverage extremely detailed analytical data (campaign performance analysis, competitive reporting, etc.) to manage and improve digital marketing efforts. Yet marketing and procurement organizations still tend to apply a less quantitative and rigorous approach to managing agencies of record themselves, including selecting them for specific projects and campaigns in a truly analytical manner.

In short, applying a category lifecycle management approach to strategic marketing services providers remains more art than science. And today, only a minority of procurement organizations typically having the upper hand — or an equivalent — as an agency when it comes to the age old question: “Who is managing whom? Granted, while digital campaigns may be managed and administered in a rigorous analytical manner, agency relationships and project/program selection are not.

Many procurement organizations work — or have worked — with consultants at one point in time to develop strategies and implement programs to shift this equation. Yet far fewer have invested in technology to address the same challenge. Decideware is the only technology vendor we have encountered that specializes in addressing this challenge, albeit the level of maturity in customer deployments and usage varies dramatically (based on the organization).

This third and final installment of this Spend Matters Vendor Snapshot covering Decideware provides a SWOT analysis of the provider and offers a competitive segmentation analysis. It also provides a summary analysis and recommendations for companies considering Decideware and some of the general challenges organizations encounter in attempting to strategically manage the lifecycle of agency engagement from a procurement perspective. Part 1 provided an in-depth look at Decideware as a firm and its specific solutions, and Part 2 gave a detailed analysis of solution strengths and weaknesses, as well as a review of the product’s user experience.