Tagged Content: Process and Best Practice

The Deals Are Coming! Key Considerations For the Transaction Boom

- January 29, 2015 2:23 PM | Categories: Change Management, Guest Post

Spend Matters welcomes this guest article by Chris McCarney, director of Operations Advisory at KPMG. Traditional indicators point to a significant increase in M&A activity for 2015. Continuing last year’s trend, companies and private equity firms are looking to put their historically high levels of cash to work. Armed with this “dry powder,” healthy credit markets and improving employment numbers, dealmakers are poised for an active year ahead.

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Procurement Helping Reduce the Cost of Insurance Claims

- January 27, 2015 2:02 PM | Categories: Guest Post, Spend Management

The claims department is the heartbeat of every insurance company, but it also is the largest expense. It is normal for up to 80% of total premiums collected to be spent on claims payments and the costs associated with settling these claims. If an Insurance company can reduce their claims costs, it can provide them an excellent competitive advantage over the competition. However, there’s a fine line between reducing your claims expense and ensuring that your policyholders have a positive claims experience.

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Deloitte’s CPO Study: Changing Chief Procurement Officer Behavior

- January 22, 2015 6:20 AM | Categories: Procurement, Procurement Commentary, Procurement Research

Deloitte’s 2014 CPO survey helps to validate a number of evolutionary trends (e.g., decreased focused on savings) that those close to the procurement market are seeing. But it also goes a step further by exploring the different behaviors that top CPOs are engaging in. We’ll be exploring these behaviors and related findings from the analysis – as well as providing additional commentary – in the coming weeks. But in the meantime, I asked Deloitte’s Brian Umbenhauer, principal and US sourcing and procurement leader, and Ryan Flynn, principal, to share some of their perceptions on the study.

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Uber for Business: Features We’d Like to See Today (and Tomorrow)

- January 21, 2015 2:04 PM | Categories: Analysis, Travel

Earlier this week, Spend Matters provided background coverage on the various components of Uber for Business – a packaged, targeted T&E solution for employee ground transportation. In the story, we also explored usage/adoption trends for Uber for Business and partnerships since Uber launched the offering in July of 2014, including its integration with Concur, the leading T&E provider by market share. But what might Uber for Business offer in the future? Here are some ideas that the Spend Matters research team came up with that we’d like to see embedded in the toolset for corporate travel.

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What Procurement Can Learn From the New England Patriots

1402599653zouip My colleague Peter Smith penned a great article earlier this week on what procurement can learn from Russell Wilson and the Seattle Seahawks and their amazing come-from-behind win against the Green Bay Packers. The Seahawks will face the New England Patriots in the Super Bowl XLIX – what should be a terrific game. As I write this article from my home near Boston, I thought it’d be good to provide another perspective– this time from the Patriot’s point of view. I know: big eye roll from fans of the other 31 teams and the all Patriot’s haters. Don’t attach too much of your ego to any team, it’s just a game right? Rather, let’s learn from one game and apply it to another, namely the Great Game of Procurement.

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Deloitte’s CPO Study: Top Takeaways and Separating Out Top-, Bottom- and Mid-Tier Performers

We continue our initial exploration of Deloitte’s 2014 CPO survey today, sharing more takeaways from a recent interview with 2 of the study’s architects, Deloitte’s Brian Umbenhauer, principal and US sourcing and procurement leader, and Ryan Flynn, principal. The conversation brought a number of not-so-surprising findings to light – and at least one zinger.

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Uber and Business Travel: Hailing a New Era of Corporate T&E

- January 20, 2015 2:29 PM | Categories: Analysis, Travel

Source: Uber Most consumers (and procurement team members) who use the popular Uber app to get around outside of work hours are probably are not even aware that the rapidly expanding and sometimes controversial firm is growing just as quickly in the business market. Even more so, we bet fewer Spend Matters readers are aware Uber is integrating into corporate travel and expense (T&E) ecosystems, including Concur (now part of SAP). Other T&E vendors include Deem, Coupa, Databasics and Expensify, which Uber has not yet partnered with (Concur has dominant market share within T&E today). Aside from Concur integration, here is a summary of what is included in the Uber business offering (called Uber for Business), which launched in July of 2014.

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Deloitte’s CPO Study: What’s Changed Over the Year?

- January 20, 2015 6:57 AM | Categories: Learning / Research, Procurement Research

Deloitte recently published its 2014 CPO survey, an annual quantitative analysis that we’ll be digging into on Spend Matters in the coming weeks. But before sharing some of the top findings and our own analysis, I thought I would go straight the source and ask the Deloitte team to highlight what stood out to them the most in the current report. Deloitte’s Brian Umbenhauer, principal and US sourcing and procurement leader, and Ryan Flynn, principal, took the challenge. In this multi-part series, we’ll be sharing some of the highlights from our discussion. Today, we start with Brian’s observations on what’s changed the most year-over-year.

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Knowledge Management in Procurement Organizations

- January 13, 2015 2:08 PM | Categories: Guest Post, Procurement, Procurement Strategy & Planning

Spend Matters welcomes this guest post by Mayank Saxena from GEP. The Christmas and New Year holidays couldn’t have come at a better time for me – reason being the hectic Christmas shopping we had to do right before the annual shutdown. Getting into December, we realized that there was quite some money that needed to be spent before the end of the year and very little time to do so! Although our sourcing process is very streamlined and our suppliers and business stakeholders can handle quick turnarounds, there was one key thing that dawned on us. I will summarize our realization in one of the most oft repeated statements of the season: “How I wish I could get my hands on the RFP that we did for this item, back in 2011!”

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Today’s Top Trends: Business Process Outsourcing

- January 9, 2015 1:51 PM | Categories: BPO, Guest Post

Spend Matters welcomes this guest article by Sameer Bhatia, founder & CEO of ProProfs. The word outsourcing used to leave a bad taste in many people’s mouths, but the growth of the Internet and advances in technology have led to a whole new type of outsourcing. Rather than outsourcing their manufacturing, which remains controversial in some circles, many companies are now taking advantage of business process outsourcing or BPO.

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Beyond Self-Funding for Invoice Discounting: Third Party Options (Factoring, Bank, Non-Bank and P-Card)

- January 9, 2015 6:27 AM | Categories: Invoicing, Trade Financing

1404632621ye0k6 While much of the interest in P2P and trade financing programs in recent quarters has centered on self-funded (i.e., corporate funded) invoice discounting, there is a whole universe of third party funding options available to support such programs. In a recent paper, “On-Demand, Event Triggered Finance With Network Models – A Game Changer?,” my colleague David Gustin provides a high-level overview of many of them.

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How Intercompany Spend Influences Working Capital

- December 24, 2014 2:17 AM | Categories: Guest Post, Trade Financing

In the world of spend analysis, intercompany trade is an important distinction for a number of reasons. As opposed to non-related party trade, intercompany trade impacts working capital, cash management, accounting issues and payments in very different ways. We know many Fortune 2000 companies trade with their subsidiaries in other jurisdictions around the world. The US Census Bureau and the US Department of Commerce collects data that reveals related-party trade accounts for more than 40% of total goods traded. So it matters, and the distinctions matter. Check out this full article at our sister site Trade Financing Matters.

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