Rapid Ratings Content

The Benefits of Treating Your Suppliers Like Partners

Spend Matters welcomes this guest post from James Gellert, chief executive of RapidRatings.

Suppliers and buyers haven’t always had the best relationship beyond the transaction. Historically, the relationship was focused on getting the lowest price and reliable delivery. While this made sense on paper, it inevitably created a zero-sum game, as suppliers were often seen as expendable. Suppliers knew they could be replaced at any time and therefore had little interest in being flexible or working in the purchaser’s best interest.

While many companies have since rethought this Draconian approach and have been successful in creating overall value beyond the transaction, those companies that have truly realized the benefits of treating suppliers like partners are able to transform themselves into a more focused, nimble and cost-effective global competitor.