SolutionMap CLM Content

Icertis: What Makes It Great (Contract Lifecycle Management SolutionMap Analysis)

Editor’s note: This “What Makes It Great” column is normally reserved for SolutionMap Insider Subscribersbut Icertis has generously agreed to support access for readers who are not yet members. 

As of Q3 2018, Spend Matters SolutionMap provides functional and customer satisfaction benchmarks for more than 50 software providers within the procurement, finance and legal technology sectors. To date, we have rated 13 providers for the contract lifecycle management (CLM) benchmark. Not every provider, however, has yet appeared in the CLM SolutionMap ranking charts and SolutionMap Insider subscription publications, because some are simply too far off the functional mark to make the cut.

This is not the case with Icertis. In fact, Icertis sets the functional bar for CLM, pushing some of its competitors off the map in the process. In the latest SolutionMap benchmark dataset, Icertis takes first place for Analyst scoring. Within this market, the vendor stands out from the crowd for both the breadth and depth of its functional capabilities, as well as for its platform-based approach to CLM. But where does Icertis stand out most, and why should this matter for procurement and legal organizations? Let’s delve into the SolutionMap CLM benchmark to find out.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

SolutionMap: 54 Procurement Software Companies, Ranked (Q3 2018 Update)

procurement software

Spend Matters today released its Q3 2018 SolutionMap, ranking 54 procurement software companies across 12 different solution categories, including E-Procurement, Sourcing, Spend Analytics, Supplier Relationship Management and Contract Lifecycle Management — in addition to the first-ever release of the Contingent Workforce & Services SolutionMap. Click on this article to see how to access rankings for free!

Q3 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q3 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q3 2018 release: Allocation in Sourcing and Supplier Management, APEX Analytix in SXM (Supplier Management), Coupa is participating in Spend Analytics for the first time, and SirionLabs has been added to CLM (Contract Lifecycle Management).

Additionally, providers such as Jaggaer (including Jaggaer Advantage, Jaggaer Direct, and Jaggaer Indirect), SAP Ariba, Simfoni, and SpendHQ have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 76 new or refreshed customer references were added in the Strategic Procurement Technology areas for Q3.

This SolutionMap Insider release note explores these and additional changes in the Q3 2018 SolutionMap release.

Q2 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

This Spend Matters SolutionMap Insider release note provides insight into the Q2 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite SolutionMaps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following provider has been added to the Q2 2018 release: Bonfire. Additionally, providers such as EC Sourcing, Ivalua, and SynerTrade have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) Perhaps most important, over 100 new customer references were added in the Strategic Procurement Technology areas for Q2.

This SolutionMap Insider release note explores these and additional changes in the Q2 2018 SolutionMap release.

Q1 SolutionMap℠: 40 Procurement Technology Solution Providers, Ranked

Spend Matters released its Q1 2018 SolutionMap, ranking 40 procurement technology providers across nine different solution categories — including an end-to-end view of Source-to-Pay (S2P) providers and their capabilities for the very first time.

Q1 2018 SolutionMap Release Notes: Sourcing, Spend Analytics, SRM, CLM and Strategic Procurement Technology Suites

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This Spend Matters SolutionMap Insider release note provides insight into the Q1 2018 SolutionMap release for Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, and Strategic Procurement Technologies Suite Solution Maps, reviewing the process we follow and highlighting what has changed since the last release.

Within the individual areas covered in this brief, the following providers have been added to the Q1 2018 release: Agiloft, Aravo, ConnXus, HICX, Opera BIQ, Simfoni and SynerTrade. Additionally, providers such as SAP Ariba have received updated scoring following the submission and demonstration of new capabilities based on production releases of individual modules. (Non-GA capabilities are not considered in SolutionMap scoring.) This SolutionMap Insider release note explores these and additional changes in the Q1 2018 SolutionMap release.

Comparing Jaggaer and BravoSolution: Contract Lifecycle Management [PRO]

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Within the procurement technology suite market, acquired contract management solutions have a history of aging more like a Zinfandel or Beaujolais and less like a Cabernet or Merlot. But the greater problem is not how well the grape (or clause library) can stand the test of time; it’s that the best elements of CLM modules do not necessarily “blend” as well as other capabilities in a procurement suite that are easier to integrate or replatform.

One of the challenges is that the requirements to effectively tackle specialized CLM components from a development and innovation standpoint are specific to CLM. Said another way, the economies of scale in development are not the same as say delivering an integrated sourcing and supplier management capability. Another major challenge is that best-of-breed CLM vendors have innovated far more rapidly in recent years by introducing new capabilities.

Within this context, BravoSolution and Jaggaer both present somewhat average CLM capabilities, based on our Q4 2017 SolutionMap results. They are certainly not bad, but neither solution delivers the same capabilities as leading best-of-breed vendors, nor do they stir our enthusiasm the way other areas of each of the providers' suites do.

In this research brief, we answer the following questions:

  • Comparatively, how does each respective CLM module stack up on a capability basis?
  • What are the functional strengths of each supplier management module “under the surface”?
  • What are the “best fit” SolutionMap personas for each CLM module?
  • Who are alternative CLM providers?
  • What are disruptive forces in the CLM market that could affect both providers?
  • Is there a disadvantage to “going non-suite” in the CLM area?
This Spend Matters PRO brief is based on the following inputs: Q4 2017 SolutionMap datasets (analyst scoring) based on our SolutionMap methodology, demonstration notes and Spend Matters PRO research on alternative suppliers (Vendor Snapshots).

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — Jaggaer (and Jaggaer Direct) [PRO]

Today I’m wrapping up my series of observations on Q4 2017 SolutionMap suite providers with perhaps the most fun vendor of all to opine on beyond the data alone: Jaggaer. (Be sure to check out the previous installments covering SAP Ariba, Basware and CoupaDetermine, GEP and Ivalua; and BravoSolution and Zycus, too.) When I think of potential — using the truest sense of the word — in the procurement technology market, there is no provider more underutilized than Jaggaer, especially in scenarios where it can serve industry segments and geographies that have not previously embraced solutions designed for them. Below I share my thoughts on this opportunity and how Jaggaer did in the Q4 2017 SolutionMaps, with maybe a few Jägerbomb(shells) tossed down the thirsty Friday throat for good measure. Whether your mixer is a Red Bull or Heineken, sit back and enjoy.

Vendor Summary Report: Strategic Procurement Technology Suites SolutionMap℠ Q4 2017 [PRO]

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This SolutionMapSM analyzes a select group of strategic procurement technology suite providers (inclusive of spend analytics, sourcing, supplier management and contract lifecycle management). It is part of our Q4 2017 SolutionMap report series, individually featuring spend analytics, sourcing, contract management, supplier relationship management and risk (SRM), e-procurement and invoice-to-pay providers. SolutionMap also features procure-to-pay technology suites. Spend Matters tracks more than 100 individual strategic procurement technology providers today. This analysis features many of the largest suite providers, including BravoSolution, Determine, GEP, Ivalua, Jaggaer, SAP Ariba and Zycus. Among these providers, the Strategic Procurement Technology SolutionMap features select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — BravoSolution and Zycus [PRO]

Today I continue to offer my observations on technology providers that participated in the Q4 2017 SolutionMaps by turning to two suite providers: BravoSolution and Zycus. During the course of our analysis, I was struck by how different both providers are overall in what they actually serve up to customers and how they fit into the market, despite having similar product footprints. Comparing the two is like comparing apples to oranges, which actually sums up quite well the odd, diverse and certainly complex category we today call procurement solutions. So sit back, relax and enjoy. And do drop me a line or post a comment if you want to add anything else to the discussion.