SolutionMap P2P Content

Q1 SolutionMap℠: 40 Procurement Technology Solution Providers, Ranked

Spend Matters released its Q1 2018 SolutionMap, ranking 40 procurement technology providers across nine different solution categories — including an end-to-end view of Source-to-Pay (S2P) providers and their capabilities for the very first time.

Q1 2018 SolutionMap Release Notes: E-Procurement, Invoice-to-Pay and Procure-to-Pay

This Spend Matters SolutionMap Insider Release Note provides insight into the Q1 2018 SolutionMap release for E-Procurement, Invoice-to-Pay (I2P) and Procure-to-Pay (P2P), reviewing the process that we follow and highlighting what has changed since the last release.

The Q1 2018 SolutionMap release saw a number of changes from the Q4 2017 release. This includes the addition of the following new providers: OpusCapita, Oracle and Yooz. Additionally, a number of providers have received updated scoring based on the submission and demonstration of new production technology release capabilities. The SolutionMap analyst team also updated weights for select buying personas, to create clearer differentiation between personas. The Procure-to-Pay customer reference set now comprises nearly 200 different procurement organizations.

This SolutionMap Insider research note provides insight into these and additional changes in the Q1 2018 SolutionMap release.

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — Jaggaer (and Jaggaer Direct) [PRO]

Today I’m wrapping up my series of observations on Q4 2017 SolutionMap suite providers with perhaps the most fun vendor of all to opine on beyond the data alone: Jaggaer. (Be sure to check out the previous installments covering SAP Ariba, Basware and CoupaDetermine, GEP and Ivalua; and BravoSolution and Zycus, too.) When I think of potential — using the truest sense of the word — in the procurement technology market, there is no provider more underutilized than Jaggaer, especially in scenarios where it can serve industry segments and geographies that have not previously embraced solutions designed for them. Below I share my thoughts on this opportunity and how Jaggaer did in the Q4 2017 SolutionMaps, with maybe a few Jägerbomb(shells) tossed down the thirsty Friday throat for good measure. Whether your mixer is a Red Bull or Heineken, sit back and enjoy.

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — BravoSolution and Zycus [PRO]

Today I continue to offer my observations on technology providers that participated in the Q4 2017 SolutionMaps by turning to two suite providers: BravoSolution and Zycus. During the course of our analysis, I was struck by how different both providers are overall in what they actually serve up to customers and how they fit into the market, despite having similar product footprints. Comparing the two is like comparing apples to oranges, which actually sums up quite well the odd, diverse and certainly complex category we today call procurement solutions. So sit back, relax and enjoy. And do drop me a line or post a comment if you want to add anything else to the discussion.

Behind the Scenes: Interpreting Q4 2017 SolutionMap Results With Jason Busch — Determine, GEP and Ivalua [PRO]

We recently published the Q4 2017 SolutionMaps across six different product categories and two integrated suite areas: spend analytics, sourcing (e-sourcing), contract lifecycle management (CLM), supplier management (SxM), e-procurement and invoice-to-pay (plus “strategic procurement technology suites” and “procure-to-pay” suites). Three of the providers that participated in all six core categories and both suites were Determine, GEP and Ivalua (in fact, the only other provider that participated in both suites was SAP Ariba). The full results of each tell three very different stories, but even their individual solution (and customer) narratives do not begin to get at the “whole vendor” — and what’s really happening in the market.

The First Row Seat: Interpreting Q4 2017 SolutionMap Results With Jason Busch — SAP Ariba, Basware and Coupa [PRO]

The Q4 2017 SolutionMap was a major product release for Spend Matters. It included six individual functional product types, two suite areas and spanned 32 vendors. Despite our marketing claims of having invested “hundreds of hours” of analyst time in the process, the actual number felt like more in the thousands, by my own accounting. I told one of my colleagues I felt like I was “in the Matrix” at one would point when looking at technology provider demonstrations. This Spend Matters PRO Research Note does not necessarily represent the views of Spend Matters or my colleagues. But as the founder of this thing, please grant me the license to share some personal opinions on what the results may tell us, including insights into some of the providers that are on the rise (and others potentially on the fall).

Today I’ll share insights into three providers: SAP Ariba, Basware and Coupa. For each, I’ll provide SolutionMap interpretation, opinion, analysis and some succinct recommendations to customers, prospects and partners. SolutionMap is in many ways the new Spend Matters, and while it is designed to be data driven and equal parts expert and customer led, I built a large chunk of the original site on opinion. (And, I admit, sometimes gossip, though most of it proved true!) After all, Spend Matters was a blog for so long. So let me opine and share what I really think.

Q4 SolutionMap℠: 32 Procurement Technology Solution Providers, Ranked

With Major League Baseball playoffs in full swing, we're reminded of the fitted ballcaps some of us used to wear when we were kids, just like the pros wore. Then at one point, companies introduced some fitted caps that were incongruously labeled “One Size Fits All.” That promise didn’t hold up. One size never really fits all (some of us have bigger noggins than others, for example), so ballcaps promoting themselves as such miss the mark. The same can be said for traditional analyst rankings of procurement technology solutions. Behold, Spend Matters Q4 SolutionMap℠ — where we leave the “one fits all” approach behind.

Q4 2017 SolutionMap E-Procurement, Invoice-to-Pay and Procure-to-Pay Release Notes [PRO]

The Q4 2017 SolutionMap release for E-Procurement, Invoice-to-Pay (I2P) and Procure-to-Pay (P2P) saw a number of changes from the Q2 2017 release. This includes the addition of new providers and updated buying personas.

In addition, as new providers joined the process, solution innovation increased among existing participants and the number of customer references grew — approximately 150 customers in total for E-Procurement, I2P and P2P are now included in the SolutionMap benchmark — the overall SolutionMaps and scores changed considerably.

This Spend Matters PRO Release Note provides insight into the Q4 2017 SolutionMap release for E-Procurement, I2P and P2P, focusing on what changed from the previous release, including detailed analyst insights, updated persona definitions and vendor scoring criteria.

Vendor Summary Report: Procure-to-Pay Suites SolutionMap℠ Q4 2017 [PRO]

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This SolutionMapSM analyzes a select group of procure-to-pay solution providers. It is part of our Q4 2017 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management, e-procurement and invoice-to-pay providers. Our Q4 release also features SolutionMaps for Strategic Procurement Technology suites.

Summary

Spend Matters tracks more than 50 procure-to-pay solution providers. This analysis features many of the largest invoice-to-pay providers, specifically Basware, Coupa, Determine, GEP, Ivalua, SAP Ariba, Vroozi and Zycus. Data from other providers is also included in our SolutionMap scoring benchmarks. Among the providers featured, this SolutionMap release includes select industry/specialty capability of providers, although it does not highlight them in a specific persona, a change from our last SolutionMap release.

Scoring and Ratings Inputs

SolutionMap ratings provide comparative rankings and insight into how each provider scored from a Solution perspective and Customer Value perspective.

It provides a breakdown of Solution scoring for each vendor on an overall category level. This includes each provider’s comparative capability to support:
  • Catalog management
  • Shopping/requisitioning
  • Ordering/order management
  • Receiving
  • Invoice structure/capture
  • Invoice collaboration
  • Compliance
  • Additional invoicing technology components
  • Financing
  • Payment
  • Supplier network
  • Configurability
  • Technology/architecture
  • Services
Solution scoring is based on analysis of individual vendor capability, including in-depth technology reviews, a highly detailed Spend Matters RFI and live demonstrations and Q&A by the Spend Matters team. The Customer Value score stems from aggregated direct customer input (survey based).

The SolutionMap also provides insight into how customers scored each Supplier Management vendor based on a Customer Value scorecard (e.g., likelihood of recommending the provider, level of value perceived, business value, ability to meet expectations, deployment speed, ROI, TCO and innovation). The Spend Matters SolutionMap database includes more than 275 customer references collected in 2017.

Our “map” approach intentionallt does not “co-mingle” Solution and Customer Value scoring, allowing readers to prioritize what matters most to them.

Using SolutionMap

While Spend Matters does not recommend that existing and potential customers of providers use technology and customer scoring alone to shortlist or evaluate technology providers, the insight, along with SolutionMap persona-based ratings, provides a point-in-time perspective that may be useful as either a starting point in an evaluation or a contributing factor to a formal software selection process.

Going Deeper in the Data

Spend Matters reserves its most granular level of scoring and analysis for our practitioner advisory clients, and we invite procurement organizations to contact us for more information.

For example, Spend Matters maintains highly granular scoring insights and ratings in specific areas such as supplier network capability (e.g., supplier on-boarding, supplier information management, supplier performance and risk management, catalog management, order management, invoicing, other supplier network value-added services and ability to connect to multiple networks).

This allows us to provide highly granular insight in how specific solutions compare to both an industry standard Spend Matters benchmark and peer group/competitive vendors for each of these areas to support technology selection processes. We allow PRO subscribers — and on a much deeper level, our practitioner advisory clients within procurement organizations going through a selection process — to get into the data as much or as little as they required.

What is Your Procure-to-Pay Persona? Understand Your Requirements and Mass Customize Your Vendor Shortlist (Q4 2017 Update) [PRO]

No two procurement or finance organizations are alike. Each has its own persona that reflects not only its own value proposition and engagement approach but also the stakeholders it serves — and its supply base. The same principle holds true of procure-to-pay (P2P) application providers. Each has a persona (or more than one persona) that reflects its value proposition, solution strategy and targeted customer segments. Therefore, companies should seek providers whose personas best align to theirs. In other words, there is no “magic” solution provider, and finding the right fit is critical, because a P2P application represents the main interface for most of procurement’s internal customers — and a common face to suppliers, as well.

To that end, we are excited to break down our approach to Spend Matters SolutionMap, a comparative analytical framework for practitioners to evaluate relevant solutions to meet their procurement needs. Our SolutionMap initiative depicts vendor rankings based on specific buyer personas to reflect the unique value proposition, solution strategy and customer segments served by a vendor. Participating vendors are scored both on their Solution as well as on Customer Value, based on in-depth tech reviews (including live demos) by the Spend Matters analyst team and aggregated direct customer input from surveys. Each SolutionMap is updated quarterly rather than in 12-month (or longer) cycles, to accurately reflect the pace of market developments.

As part of our second Spend Matters SolutionMap vendor comparison ranking, for procure-to-pay solutions, the Spend Matters analyst team has dedicated considerable time to developing the unique organizational “personas” that we’ve most often seen in our decades of experience working with procurement organizations. We have used these personas to weight the requirements that we used in solution scoring, which includes customer satisfaction scoring by solution customers.

Having collected feedback from hundreds of P2P users, vendors and consultants in recent months as part of our SolutionMap research, we see these personas as useful starting points for procurement organizations to classify themselves before looking at solution rankings of providers in the market. This Spend Matters PRO analysis shares five of the most common customer personas for procure-to-pay, spanning both e-procurement and invoice-to-pay solution areas. Aimed at practitioners as well as vendors and the consultants advising them, this research brief is the first step in the “mass customization” of procure-to-pay solutions to meet specific organizational needs.

Below, we present our five personas for procure-to-pay. For each, we include the following: full definitions, typical organizational priorities (based on each persona), functional / solution and customer value emphasis and recommended selection processes. Comparative vendor rankings are published for each persona separately on Spend Matters (and updated quarterly).

Been Stuck in a Cave? Well, ICYMI: Spend Matters’ P2P SolutionMap

Unless you’ve been stuck in a cave, sheltered from procurement and supply chain industry news for the last three weeks, you may have noticed Spend Matters’ rollout of the Procure-to-Pay SolutionMap — comparative rankings of technology vendors offering e-procurement, invoice-to-pay and procure-to-pay suite solutions. To help quick-guide you through the SolutionMap, we’re offering you a couple Choose Your Own Adventure-style options.