Spend Trends Content

Accenture Spend Trends Category Insight

Top Challenges and Questions Facing Corporate Legal Departments [Plus+]

UpCounsel

The market landscape for legal services is much more dynamic than it may appear to most outside observers — and as a result we are seeing a number of meaningful trends in the market.

The provider landscape is rapidly changing. Firms are specializing in certain legal matter areas, and non-law firm providers are emerging as viable alternatives to perform certain types of legal work at lower cost and higher efficiency. And as in almost every industry and market, technology is playing a more transformational role in the legal services market, with implications for both buyers and suppliers.

In this article, we share some of the frequently asked questions we have received from GCs, and our responses and recommendations.

Accenture Spend Trends Category Insight

Top 10 Airline Sourcing Strategies [Plus+]

This month’s installment of Accenture’s category insights may just to be the best yet in terms of rigor and practicality. The specific spend category in question is airlines, but there are also broader issues here surrounding travel management in general. Although consumerized airline shopping can make this category seemed commoditized, it is anything but. You have an extremely diverse set of stakeholders with different business objectives surrounding the airline travel, and a supply market that looks like a supply chain transportation market, which in a sense it is, if you think about air freight — except the freight is a business traveller.

The 10 strategies outlined are a perfect example of how to manage a complex category. Understanding the demand side of Airline sourcing, for example, is essential, especially related to stakeholder management. Corporate “road warriors” are usually critical talent to be empowered and supported. Loyalty programs are key enablers (and barriers) to success, and the change management and time involved for sourcing require strong planning and commitment. The article gives some excellent guidance on negotiation tactics, but also on some of the “softer” strategies that are no less critical to this fast changing category.

Accenture Spend Trends Category Insight

North America Truckload Market Update – Q3 2016 [Plus+]

This is the first monthly installment of Accenture's Spend Trends category insights that we're making available to our Spend Matters Plus readers. Although this category insight is more direct spend oriented, we chose this category update because of its relevance relative to the immediate opportunity in the truckload market. It provides an analysis of multiple data sources, including Accenture's own sourcing operations for its clients, and highlights recent changes in market capacity, utilization, pricing, and strategies. It's a good time for shippers to be bidding freight right now, but there are some important key caveats related to spot buying, market timing, and shifts in the market relative to large carriers versus smaller regional/specialty carriers. From a procurement process standpoint, the article emphasizes the importance of a deliberate and active management approach to such a dynamic category. From a procurement technology standpoint, the use of combinatorial optimization-based bidding tools for truckload bidding is absolutely key for such active management of large market baskets of truckload lanes. By doing so, shippers can tap the best capabilities of smaller carriers and larger core carriers in order to optimize costs and service levels for increasingly volatile demand profiles.

Accenture Spend Trends Category Insight

4 Ways to Optimize IT Services Spend [Plus+]

Increasing pressure on the CIO organization to deliver innovation to the business — at speed — is driving investment in IT services. However, this push for speed to market can result in poor sourcing practices, lower-quality business outcomes and higher costs. As a result, organizations often make mistakes that can cost them millions of dollars and also expose them to increased implementation and other risks.

So what is going wrong? There are three opportunities many IT services buyers miss. With increasing demands on the CIO organization, speed and service to the end business customer is of paramount importance. However, IT organizations need to be wary of several common mistakes that can negatively affect quality, on-time delivery performance and cost.