Spend Matters recently spoke with a large procurement organization whose IT group is supporting 50 locations globally with an SAP implementation, as well as a third-party purchase-to-pay (P2P) solution and supplier network deployed on top of it, leveraging the underlying MM components for core automation. The lessons we learned from the discussion speak to the importance — and beauty — of thinking through all of the details when it comes to thinking through ERP and procurement systems integration, especially when multiple systems will be handling different aspects of transactional procurement.
ShiftPixy has recently appeared as another blip on our gig economy radar screen. Incorporated in Wyoming in June 2015 and now headquartered in Irvine, California, the company describes itself as “a disruptive Next Gen GIG Economy provider of unique insurance products, regulatory compliance services, proprietary human administration tools and variable labor force provider, that plans to enable unemployed, under-employed or part-time and/or full-time individuals to apply for variable shift work from businesses in their local market.”
Maven, launched in 2008 in San Francisco, is a work intermediation platform business that provides enterprises with a set of knowledge-based services, utilizing various populations or communities of expert talent (Mavens). In a high-velocity, specialized information economy, rapidly obtaining very specific, reliable information from domain experts can be critical to the success of programs/initiatives (for example, developing a new drug).
The supplier data and information business is broken. The Spend Matters analyst team came up with this premise when we saw that a number of well-known supplier content and enrichment providers had no reason being on the 50 to Know and 50 to Watch lists this year. Our research and discussions suggest that incumbent providers in this sector have lost the confidence of the market, their clients and even members of their organizations in their ability to deliver solutions that hit the mark. Time has stopped for some — they are selling solutions better suited for the year 2005 than 2015.
When it comes to automating procurement processes, the automation of invoicing receipt and processing is most widespread, according to a recent survey. About 50% of procurement and finance professionals surveyed by spend control and e-procurement solution provider Proactis reported a high level of automation in invoicing processes within their organization. Additionally, 14% said their invoicing systems were fully automated. Automating purchase-to-pay (P2P) processes was also popular, with 43% of respondents reporting a high level of automation and 25% saying their P2P process was fully automated.
Opternative, commercially launched in Chicago in 2015, is the provider of a highly innovative — and potentially disruptive — platform that allows people to have their eye exams performed online using a technology application the company developed starting in 2013. The technology (refractive eye exam) was the basis for the now patented business applications developed by the company’s founders. The online eye exam outputs are reviewed through a network of ophthalmologists, who also work online.
As automation, digitization and advanced technology permeates companies’ supply chains around the globe, some organizations are looking to robotic process automation (RPA) technology in the hopes of improving business processes. But concerns about job losses or a lack of understanding about the technology still act as barriers to adoption. The majority of shared services professionals plan to use RPA in their organizations within the next year, according to a results of recent survey of 100 professionals carried out by Redwood Software, an RPA provider.
Hewlett-Packard recently announced a new solution offering called Device as a Service (DaaS). According to the announcement, “HP DaaS allows customers to pay one price per seat for their PCs on a monthly basis over a multi-year period. Within that subscription, they can receive the latest technology and customized services and support from HP, including PC configuration and installation, data migration, onsite support and technology recycling.” The DaaS program can also scale globally, HP said.
The ‘Soft Side’ of Enterprise Software: How Human Emotion and Empathy Play into Software Design Today
Enterprise software design is no longer just about simplicity. Organizations expect software to be easy to use — it’s a must-have. What differentiates today’s enterprise software is user experience, according to Michele Sarko, chief design officer at SAP Ariba. “Enterprise software, to me, is transforming tremendously because there is really no excuse anymore for enterprise software to be hard,” Sarko said.
Randstad Sourceright, one of the largest, global providers of recruitment process outsourcing (RPO), managed service provider (MSP) and integrated (total) talent solutions, recently announced it will be supporting its clients with its own version of a freelancer management system (FMS). Sourceright will leverage the technology of twago, the pan-European online freelancer marketplace Randstad acquired last month for an undisclosed sum.
Come on. Admit it. You (or a friend) have used a dating application with no intent of finding a lasting relationship from it. In many ways, seeking and getting into such a one-off, short-term relationship is akin to using a standalone procurement module to achieve a means to an end (e.g., identified cost savings through a sourcing event). But long-lasting partnerships and marriage are different. These both require the equivalent of tightly integrating specific needs from each “source system” — and even true “integration” in the form of joint finances, (i.e. “closing the books” together).
Spend Matters welcomes this guest post from Jamie Leonard, of GEP.
Over the past few years, we have seen Google become more prominent within the enterprise system space. Essentially, Google Apps for Work has become Microsoft’s largest threat and competitor, especially as companies decide to move toward cloud-based models.