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SRM Unplugged: Expert Answers to 8 Burning Questions

Leading procurement organizations today know that investing in supplier relationship management pays real dividends for the enterprise. But knowing a practice is beneficial and knowing how to implement it are entirely different things. To help take SRM from theory to practice, we teamed up with David Atkinson, distinguished procurement leader and Managing Director, Four Pillars Consulting, who answered these top real-world questions on SRM during a recent webinar: “Supplier Relationship and Value Management: The Five Programme Killers and How to Overcome Them.”

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Evolving Indirect Purchasing: Traditional vs. Real-Time E-Procurement

We live in a world that increasingly demands immediate information and results — from streaming players (Roku, Apple TV) and cell phone apps, to two-hour deliveries for online orders and voice-assisted technologies (Amazon Echo, Google Home, Siri). People expect easy, comprehensive and accurate responses “in the now” for everything they do. The consumer expectations of “in the now” extend into the work environment, as well, where employees are often frustrated to find business systems and processes that fall short on the promise of delivering easy, comprehensive and accurate information on demand. Employees’ increased expectations for getting things fast and accurate is outpacing the traditional ways of doing business.

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E-Procurement Simplifies the P2P Process, but What About the Vendors?

Companies around the world are implementing e-procurement software to simplify the procure-to-pay (P2P) process, ultimately changing the way companies purchase, sell and transact with one another. A critical component in the successful implementation and adoption of e-procurement technology for a buying organization falls to the role of their suppliers. According to the Supplier Network 2012 study by Aberdeen group, the top pressure for buying organizations is to enable more B2B e-commerce with their suppliers and this still holds true.

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The Procurement Process and Contract Management: The Key to Managing Risk

It’s no secret. Organizations are losing millions due to cost volatility, supply disruption and non-compliance fines. An ever-increasing pace of business and rising levels of uncertainty within our global economy have brought about an alarming amount of potential pitfalls for procurement leaders. This means risk management has been more of a top priority than ever, and procurement is on the front line of managing that risk. The good news is procurement has a secret weapon: contracts.

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New Ways to Achieve Unprecedented Savings on Indirect Spend

In Deloitte’s 2016 Global CPO Survey 2016 report, 74% of respondents stated cost reduction as their top priority in 2017. Also, 70% of the surveyed procurement executives cited indirect spend as a top focus for controlling and reducing costs. Recent studies have found that indirect spend can account for up to 50% of a company’s purchases, and manufacturers specifically can spend 20% or more of their total revenue on indirect expenditures. It is clear the next profound impact area for procurement professionals is in accessing hidden and unexploited areas of indirect spend.

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The Next Procurement Frontier? Reconciling Speed and Compliance

As the pace of business continues to accelerate, procurement has been recognized, and rightly so, as a fundamental business enabler and strategic function. Now it’s time for the next step. The priority of achieving sustainable cost reduction and reducing risk has met a new role: enabling agility. Considering the current hyper-competitive and fluctuating state of global business, the question procurement should be looking to answer is, How do you move fast while also remaining compliant?

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Rethinking the MSP Model: From Sourcing to Success

Spend Matters welcomes this sponsored article from Michael Werblun, chief executive at ZeroChaos.

MSPs have evolved as client expectations, industry advancements, technology innovations and new sourcing channels are changing the way organizations do business.

Traditionally, MSPs were narrowly defined due to the type of work that was outsourced. At that time, organizations had very distinct criteria on which they measured providers. It was all about managing hourly labor, sourcing talent, and performance. Fast-forward to today’s landscape – after nearly two decades into formal contingent workforce management (CWM) programs and MSPs – and it’s clear that the contingent workforce has changed, and resources are different and more readily available than they were in the past.

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How To Avoid Fake Spend Under Management (SUM)

Supply Chain Fraud

Savings is the primary performance measure for procurement. These key savings measures must be qualified relative to the actual spend under management to have true value. A definition that directly supports the savings KPI, however, is not always present. This leads to the illusion that spend is under management when often it is not, thereby deteriorating the overall savings results.

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12-Step Program for Implementing an Effective E-Procurement Strategy

Spend Matters welcomes this sponsored article from Paulie Anthony, director of marketing at Aquiire.

The cost of indirect spend can add up quickly. However, studies have shown that for a typical company, a 5% reduction in purchasing cost can improve the bottom line as much as a 30% increase in sales. But CPOs and other purchasing leaders face a tough battle to secure a budget for investing in vital e-procurement software unless they can show a strong proof of impact and a measurable ROI.

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How B2B Integration Supports Digital Transformation Initiatives

digital business transformation

Spend Matters welcomes this sponsored article from Mark Morley, director of strategic product marketing at OpenText.

Successfully deploying a B2B integration strategy across a supply chain is key to driving improved performance and competitiveness in the market. There are many different ways, however, to deploy a B2B integration strategy. Quite often, the right choice is dependent on the budget, resources and the on-premises, cloud or hybrid approach that can be used.

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SOW Best Practices: The Three Pillars Model

Spend Matters welcomes this sponsored article from Michael Matherly, who leads the SOW practice for Geometric Results, the world’s largest independent, conflict-free MSP solutions provider.

To conclude our series on how to get to best practices with SOW (read the prior posts here and here), we look at how to implement and sustain them once they have been determined. The Three Pillars Model offers an effective strategy.

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Disruptive Technologies Are Driving New Supply Chain Transformation Initiatives

Spend Matters welcomes this sponsored article from Mark Morley, director of strategic product marketing at OpenText.

Over the past decade, CIOs around the world have been mainly focused on deploying complex IT projects such as ERP and CRM environments. These projects have high visibility with corporate boards as they are high budget, high in resource requirements and high in expectations.

Things have changed considerably today, as CIOs wrestle with new types of networks; new disruptive technologies such as wearable devices, 3D printers, advanced robotics, drone based services and the Internet of Things (IoT); and new types of structured and unstructured information coming off of these devices. The digital world is certainly becoming more complex.