Payments and Supply Chain Finance – an Excellent Lesson from Basware’s Ad van der Poel

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We reported recently that Finnish technology firm Basware has acquired Procserve, the London based eMarketplace business, and you might even have noticed that the logo in our Associate Sponsor section subtly changed to Basware from Procserve recently! So welcome formally to Basware, who have not worked with us as sponsors previously, although we have known them well since we first started this website. We will have more shortly on the coming together of the firms, and certainly more on the very hot topic of eInvoicing and supply chain finance, which is Basware's core business. But today, just a short but […]

Is Department of Health Central Procurement Complying with Tax & Employment Rules?

We featured some questions here about the UK Department of Health (DH) and the central team that address procurement across the whole NHS network (not the team that actually do procurement for the centre of the Department, we should emphasise). The questions related to the eProcurement strategy, and some potential conflicts of interest that have been highlighted by other software providers. (See the comments under that article for more interesting views!) But our investigations suggested that there are other issues for Pat Mills, the relatively new Commercial Director, to address. With Rob Knott having gone, he has the steadying influence […]

Snap Poll With ISM: What’s the Procurement Value Mix Today? In 3 Years?

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Our colleagues at Spend Matters US are conducting a snap poll in conjunction with the Institute for Supply Management (ISM) ahead of the ISM Metrics Symposium. All the evidence points to procurement going through some pretty major changes at the moment, from a function focused strongly on cost reduction and operational support, to one that has more focus on value creation through supplier relationships, innovation, risk management and revenue generation. Well, we’d like to think that is the case anyway! So this survey is looking at how the “mix” of value delivered by procurement-led activities might meaningfully shift over the […]

Verian Update: Release of Version 15.1, Its Relationship With BravoSolution and What’s Next for the Provider [PRO]

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Verian is one of the leading procure-to-pay (P2P) solution providers in the market, with a full-suite offering that includes purchasing, reporting, invoicing, budgeting and analytics functionality. It has now launched version 15.1, adding innovation to its inventory management and asset management modules – key differentiators that allow customers to manage indirect spend, the total lifecycle of all assets in the P2P workflow and facilities management. Verian was previously offered as an on-premise platform, but the latest release transforms it into a software-as-a-service (SaaS) solution, with all the advantages that the cloud brings. It is currently converting its on-premise business customers to SaaS, and this is rolling out at a rapid pace, with 8 conversions in progress to date. Verian’s SaaS business has grown at a rate of 40%. The goal is to migrate all of its existing on-premise customers to SaaS, including those with multi-tenancy capability. All cloud-based multi-tenant customers will receive upgrades seamlessly and simultaneously. This Spend Matters PRO research brief takes a look at what is included in Verian’s version 15.1 release, its relationship with BravoSolution and what’s next for the provider.

Where Have All the Drivers Gone? Sector Faces Widening Supply/Demand Gap


You might think that the driving sector is niche enough to make little difference to the overall economy if things started to go a little awry. Well, they have: demand for drivers in the transportation industry has started to far outstrip supply. What possible impact could this have on financial recovery, and what does it mean for procurement and sourcing within the sector? Jon Milton, Business Development Director of supply management specialist Comensura, which is expert in temporary, permanent and consultant labour, put it very succinctly: “The entire logistics industry is worth more than £74 billion to the UK economy and […]

Down the Procurement Pub with BravoSolution, Vortal, Trade Extensions, Webinars, IBM and Bear’s Den

We held a planning session for the second half of our BravoSolution Real World Sourcing series 2015 this week. It was a very onerous and intensely intellectual afternoon, with some seriously leading-edge thinking going on... as you can see... Don’t forget you can book for the three Autumn sessions here. ___________________ IT giant IBM announced their latest quarterly results the other day. As always, they are complex and therefore hard to interpret, but the headlines didn’t look too good. As CNN reported: “Big Blue disappointed Wall Street again on Monday, reporting a 13% drop in sales -- bigger than expected. […]

We’re All Going on a Procurement Summer Vacation! Using the Holidays Positively

In the UK, last Friday signaled the start of the school holidays for many people. That was greeted by the usual chaos on the roads, with huge traffic jams, lorry fires causing the M6 Motorway to melt, road rage killings and general mayhem. Those of us without school age kids don’t have to participate in the ritual of summer holidays, thank goodness. And if you don’t, it is a good time of year actually in many ways. The trains, buses and (in non-tourist locations anyway) shops and restaurants are less busy. You find there are fewer meetings scheduled for the […]

Shining the Spotlight on Procurement Risks – Which Solution Providers Can Help? [Plus +]

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It’s another Flashback Friday here on Spend Matters. You don’t want to risk missing out on another one of our most popular Ask the Expert webinars of all time: Providers Who Actually Get to the Root of Risk & Compliance. As Thomas Kase, vice president of research, warns in this webinar from our archives, risk is lurking ahead for every procurement organization regarding finances, performance and compliance. You need to manage this risk to avoid the consequences. How do you do this effectively? And, which solution providers offer the best tools to help procurement organizations tackle risk? (Hint: Check out the webinar!)

How to Keep Your P2P Implementation Project From Turning Into a Nightmare (Part 1) [PRO]


A couple of weeks ago, Spend Matters and GEP held a joint webinar, “Nightmare on Procurement Street,” that discussed best practices surrounding a procure-to-pay (P2P) implementation project. Webinar speakers were myself, Spend Matters Chief Research Officer Pierre Mitchell, GEP Worldwide Senior Manager Santosh Reddy and Senior Manager of Technology Product Marketing Paul Blake. This first of a multi-part Spend Matters PRO research brief will examine how to avoid a P2P implementation project from turning into your worst nightmare. While not an all-inclusive implementation guide, the brief points to some important steps that are necessary to conducting a successful P2P implementation.

Catching Up With Coupa in London – Exploring UK and European P2P Adoption and Customer Trends [PRO]


Earlier this month in London, Spend Matters UK Chief Research Officer and Managing Director Peter Smith and I had the chance to catch up with 2 representatives from Coupa Software who are leading the company’s charge in the UK and Europe. We talked to Alex Kleiner, general manager of EMEA, and Ronan Kerouedan, regional vice president of solutions consulting EMEA and APAC, of Coupa about the history and state of the source-to-pay (S2P) market within the UK and European Union as well as the differences in how US and European companies look at acquiring purchase-to-pay (P2P) solutions, what they prioritize and about the SI/consulting ecosystem. We also heard a general update on Coupa’s traction in the region. This Spend Matters PRO research note will be of use to procurement practitioners on both sides of the pond, to understand relative priorities for transactional procurement systems and also the varying selection approaches, as well as the consultants and providers serving each market.

Contract Lifecycle Management 101: Part 5 – The Core CM Solution [Plus +]

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Today we continue our multi-part Plus series on contract lifecycle management (CLM), an uninspired acronym that sometimes encapsulates, sometimes complements, the source-to-settle (S2S) or source-to-Pay (S2P) process, which when properly implemented can generate quite attractive results. So far, we have introduced CLM in depth, defined the “CLM wheel” and reviewed the solution space to try and understand which solutions were typically required to support the full CLM process from an end-to-end procurement perspective, as no current solution supports the full buy-side process, in our view. We also followed this solution space review with a detailed review of the core solutions that were historically used to implement a full end-to-end solution, when strategically sourcing a high-value category. Now that we understand where traditional procurement solutions have been used with respect to full CLM and a number of the capabilities a true CLM platform is required to possess, we can discuss the core must-have level 1 requirements. In this post, we point out these must-have capabilities that every contract management platform needs to bring at least some value to your organization and where they fit on the CLM wheel.

Revolutionary and Disruptive Changes Coming to the Contingent Workforce Space [Plus +]

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Though maybe not that apparent to most practitioners at the moment, the procurement of the contingent workforce is going to become more complicated in coming years. Here’s the good news: Most contingent workforce management programs are currently in the early stage of ramping up and moving up the program maturity ladder. They’re getting organizational buy-in and alignment, expanding program scope and reach, instituting processes and technologies and establishing disciplines for supplier, spend and compliance management for staffing and statement of work (SOW) labor. But the rub is that a tremendous amount is starting to happen outside of procurement and the 4 walls of the program office work site, where practitioners have their heads down doing their thing. In short: Despite some progress in evolving programs away from just the management of staffing resources and SOW models, the non-employee genie is working his magic and making his way out of the bottle. Call this little wizard “Uber” if you will – a nice name for this genie in more ways than one.