5 ways procurement can work better with stakeholders – webinar recording and article available now

How can procurement people successfully influence stakeholders? How do we get them to do what we want them to do, use the contracts we think they should use, work with us positively to drive better results for our business?

They are questions that have been asked since the dawn of procurement civilisation and no doubt will be considered for centuries to come, when our half human, half robot descendants are sourcing rare minerals from the moons of Jupiter and Saturn. (Oh no! Our cargo module is stuck in that inter-stellar debris field off Mars again!)

Anyway, I took part in a webinar with Jon Milton of Comersura a few weeks back, titled “Five ways procurement can work better with internal stakeholders.” During this session, we looked at some ways in which procurement can influence more successfully. And you can now listen and watch (the slides, not the presenters) here on YouTube.

However, I have to warn you, the sound quality is not brilliant, which is a shame. So as an alternative, Jamie Eaton of Comensura has published a blog on their website here, which goes into some detail around the points we made during the webinar. The article applies the five points to the temporary labour market, which of course is Comensura’s core business, but the points themselves have wider relevance as well. For example our first point is “Put yourself in the shoes of your stakeholders.” Here’s what the Comensura article has to say about that:

Firstly, it is important for procurement to take the time to understand their stakeholder’s role and the key issues concerning their hiring activity, spend and usage of temporary labour. Having this ability to view situations from a variety of perspectives is important to get buy-in from various stakeholders.

To effectively manage temporary recruitment in complex and diverse businesses can be a challenge. Procurement must ensure they understand the needs of all hiring managers and departments in terms of their approach to hiring (short-term unplanned to long-term planned), the types of roles, volumes of workers, usage patterns (such as seasonal trends) and the number of recruitment agencies used. Understanding these challenges from the perspective of the stakeholder is crucial for procurement to add value”.

So check out YouTube and take a look at the article here on the Comensura site. Coincidentally, the lead article in the current edition of Supply Management is “The Art of Persuasion” and covers some similar ground, so we may well be back with a review of that shortly as well.

(And you can still get hold of our recent briefing paper, which has some discussion of issues around stakeholder management in the context of organizational structure.  “Centralise or Devolve Procurement – Why Not Both?” can be downloaded free here.

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