How the CPO Can Influence the CIO – a Tale of Two CXOs

Coupa 2

If you’ve seen the Gene Wilder film, Willy Wonka and the Chocolate Factory, and the part where the children get their first glimpse of the chocolate room – a beautiful meadow made entirely out of sweeties – you will have an idea of what it was like waiting outside the Imperial Room at the lustrous Westin hotel, Paris, for Coupa Inspire’s evening drinks reception a few weeks back. Two grand, ornate doors were opened inwards in synchrony by two equally grandly attired footmen, to reveal a splendour of glittering chandeliers, giant glass vases dripping with tropical flowers, tall platters with […]

Basware Connect – Rock Stars, Risotto, Planets and Procurement Challenges

Craig Basware 2015

Yesterday's Basware Connect event in London's fashionable Clerkenwell attracted around 150 people from across finance and procurement. The Wallacespace location is one of the new wave of "cool" conference venues, which on balance I like - lots of informal spaces which seemed to be proving good for small networking meetings, and the pumpkin, chestnut and gorgonzola risotto at lunchtime (all the food is freshly made in an open kitchen in the main lobby area) was one of the best things I've eaten for some time. Back to business; Esa Tihilä, Basware's CEO, did his keynote as an interview with journalist […]

NHS Procurement – Staffing Agency Partnerships, Not “Rip-Offs”


We are pleased to publish this post from Mike Lander, a Managing Partner of 4C Associates, a leading procurement services company, who has worked as NED and business consultant in the NHS. There has been plenty of media coverage recently about the need for a “clamp down on some of the staffing agencies ripping off the NHS.” As a procurement professional who has worked as both a Non-Executive Director (NED) and business consultant in the NHS, it saddens me to believe that an essential part of the workforce supply chain (nursing and doctor staffing agencies) are seen to be the devil’s […]

The Hidden Cost of Spreadsheets to Procurement – Lessons from Guy’s Hospital

David Lawson

We are pleased to bring you another post from David Lawson, Procurement Director at Guy's and St Thomas' Foundation Trust, London, following a similar theme to his previous post "The Hidden Cost of NHS On-line Ordering – How Guy’s Hospital is Responding." For Procurement the "world of spreadsheets" is a drab and dreary place. In the same way as clunky on-line ordering systems have hidden costs, so too does the way we work and interface with colleagues in Finance and directorate teams through spreadsheets. There are  four main problems that we have identified: 1.  Multiple Versions: We have a cost improvement plan […]

The Contingent Labour Paradox – Are They “Just Like Staff” Or Not?

unhappy people

Last week we launched a brand new briefing paper titled "Total Talent Management and the Contingent Workforce Paradox".  This is sponsored by Fieldglass, the leader in VMS systems (used to manage contingent labour and related services spend areas), but like all our papers it is written from an independent standpoint. The contingent (temporary, interim, whatever you want to call it) workforce for most organisations is growing, so a greater percentage of the people who work in effect within the organisation are not permanent staff. Yet it is driving a paradox. Organisations are realising that in many ways, they need to […]

Twitter for Procurement – What’s All the Chirping About?


We are very grateful to Juliet Frost for analysing our Twitter connections and coming up with this very interesting post on how Twitter can work for Procurement. Juliet is an engineer by training, now a procurement specialist with expertise in sourcing and major technology implementation, and an expert on the use of data and social media in procurement.  There has been much promotion of social media networking for procurement professionals and with approximately 30,000 procurement and supply chain tweeters, there is a lot out there for you to engage with. But where do you start? And if you’re one of the […]

P2P Suite Adoption in Asia: Selection Considerations, Shortlists and Forecast Market Growth [PRO]


The Asian market is too early in its adoption lifecycle for purchase-to-pay (P2P) solutions and related procurement technology suites and tools for companies to have settled into different adoption and requirement norms or types. Yet the interest and enthusiasm for embracing technology, especially mature technology such as e-procurement solutions, is growing considerably in many Asian markets, even if each selection process, use case and need is somewhat unique. As Spend Matters concludes this series looking at P2P and procurement technology adoption in Asia, we share the specific selection process recommendations we have been sharing with organizations in the region, provide a shortlist of recommended vendors with regional capacity and support and provide an overall market forecast for the region.

P2P Heats Up in Asia – Adoption Styles, Fighting Corruption and Payments [PRO]


The adoption and interest in procure-to-pay (P2P) solutions is heating up across a range of regional Asian markets. Spend Matters views this trend as being driven for a range of reasons in the private sector, many of which are distinctive from current adoption drivers in Western countries. This multipart Spend Matters PRO analysis considers what is driving P2P interest in the region, whether Asian organizations are adopting a U.S. versus European mindset to e-procurement (they’re different!) and how organizations should think about addressing localized requirements, as well as offers recommendations for specific selection process, technology vendor shortlists and related analysis.

SAP’s Fieldglass-SuccessFactors Integration: The Journey of 1,000 Miles Begins with a Single Step [PRO]


We recently published the news of the initial step taken by SAP to integrate Fieldglass and SuccessFactors. Indeed, we received a number of questions about what was really happening behind the polished language of the press release and about what this integration direction might mean for talent procurement and management, including in the context of the much talked about and elusive concept of total talent management (TTM). To get a better understanding of what was actually happening, we were able to follow up with Fieldglass Senior Vice President of Strategy and Customer Operations Arun Srinivasan and CTO Vish Baliga. Based on that discussion, we were able to get a better understanding of the details of the integration. And we ended up in an interesting place. This Spend Matters PRO research brief summarizes our interview findings and provides a succinct final analysis.

WSJ Falls Short: What Procurement Should Do in Cloud Contracting — Beyond the RFP [Plus +]

Cloud P2P

When cloud applications emerged in the mid-aughts (i.e., last decade), software providers marketed the solutions as a more flexible alternative to on-premise options. A better price, more choice in which modules you could purchase, ease of switching to a new provider when a superior technology came to market — this is what a recent article in The Wall Street Journal called the “promise” of cloud computing. And, apparently, the businesses behind this promise have fallen short, instead offering a model not substantially better than on-premise enterprise solutions. But this argument misses the main points of the on-premise versus on-demand debate by a wide margin. The WSJ article almost implies on-premise delivery is cheaper than getting your solutions delivered in a software-as-a-service (SaaS) format. This is hardly the case — and it frankly overlooks the true total cost of ownership (TCO) for on-premise solutions. This Spend Matters Plus article delivers practical advice for practitioners going to market for a SaaS/cloud solution whether to support procurement or any other type of area in the business.

P2P in Asia Looks Ahead to 2016 — Adoption Trends, Market Analysis and Forecast (Part 1) [PRO]


During my travels over the past month to Southeast Asia — to Manila (in the Philippines) and to Singapore — I have had the opportunity and privilege to address procurement audiences on a range of topics including cost savings (in the holistic total cost of ownership sense), vendor management solutions (VMS) as well as procure-to-pay (P2P) solution selection considerations. The Asian market, which is a misnomer given that it is truly many regional markets, brings with it a number of unique requirements, needs and adoption trends that are different from the rest of the world. This multi-part Spend Matters PRO research brief provides an overview of P2P adoption trends, buying requirements and evolving customer requirements. It also offers a general market analysis and adoption forecast as we look ahead to 2016 and beyond with P2P in Asia.

Selecting a P2P Provider in the Oil and Gas Industry: Requirements and Market Segmentation [PRO]

gas rig

The oil and gas industry has unique requirements when it comes to procure-to-pay (P2P) solutions. In Part 2 of this Spend Matters research brief, we take a look at these specific needs, including electronic catalog setup within P2P, necessary capabilities for e-requisitioning and field ticket entry application tools. Today, we discuss the remaining requirements oil and gas companies need when it comes to a P2P solution and segment the P2P market. We also explain why we recommend oil and gas industry companies think about a “loose coupling” approach to selecting P2P solution providers as a means to support industry requirements.