Top 10 Airline Sourcing Strategies [Plus +]

This month’s installment of Accenture’s category insights may just to be the best yet in terms of rigor and practicality. The specific spend category in question is airlines, but there are also broader issues here surrounding travel management in general. Although consumerized airline shopping can make this category seemed commoditized, it is anything but. You have an extremely diverse set of stakeholders with different business objectives surrounding the airline travel, and a supply market that looks like a supply chain [...]

Professional Services Update – Legal Arguments and Consulting Frameworks

The court case between Eurasian Natural Resources Corporation (ENRC) and law firm Dechert is interesting. ENRC has accused Dechert of “systematic and gross overcharging” after […]

The Garden Bridge Loses Treasury Support

As fans of the classic TV shows Yes Minister and Yes Prime Minister know well, understanding the meaning behind senior civil servants’ words requires a […]

Gartner Magic Quadrant on Strategic Sourcing Suites – Additional Observations

Gartner issued their magic quadrant report last week on the “strategic sourcing application suites” market. That covers providers who offer sourcing, spend analytics, contract and […]

ClientLoyalty: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

ClientLoyalty competes in what we could most accurately describe as a “sub-sub” segment of the supplier management market. Usually such niches relegate solution providers to a small corner of market obscurity, often to build profitable businesses that go unnoticed by most. But there is actually a real potential market in what ClientLoyalty is attempting to create alongside a select number of other technology providers also focused on the management of strategic supplier relationships: a market for a true supplier relationship [...]

Building The Business Case for Category Management – Future Purchasing Report

We told you last week that practitioners can now request a copy of the excellent Future Purchasing category management survey report here. Requests will go […]

Public Procurement – Forthcoming Events in Leicester, London and Copenhagen

Some reminders today about public sector procurement events … I will be at Leicester University this Thursday for a one-day conference, subject to South-West and […]

P&G Not Happy With Digital Media – An Opportunity For Procurement?

We’ve seen procurement and supply chain issues hitting the press more than ever in recent years, but last week The Times featured an area that […]

ClientLoyalty: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

ClientLoyalty, a specialized supplier management technology provider, would argue that true supplier relationship management is not just about gathering and managing supplier information, performance metrics and action plans. Rather, it is a class of solution that addresses the fundamental aspects of strategic relationships including tracking, measuring and managing feedback (from the organization and the supplier). But it must also serve to monitor the evolution of the relationship — not just performance — and allow for the collaborative creation of action [...]

Is Source-to-Pay the Right Procurement Technology Strategy For You?

My first performance this year as part of the BravoSolution Real World Procurement series comes on February 28th at 12 noon and 7pm when I […]

Procurement-as-a-Service – High-Priority or Hype?

We’ve got a few webinars coming up from later this month and through March – all free on registration. On March 7th, I will be […]

ClientLoyalty: Vendor Snapshot (Part 1) — Background & Solution Overview [PRO]

Supplier performance management is quickly becoming a "hot topic" among procurement organizations that want to create step change improvement as part of their supply management journey. This technology segment is actually a sub-segment of the supplier management technology market, which is more broadly comprised of what we often describe as “strategic procurement technologies” (see Spend Matters’ Sourcing, Contracting and Supplier Management Landscape Definition and Overview report for more detail). But supplier performance management, while a hot topic among procurement people [...]