Coupa Inspire: Quick Audience Opinions on Procurement’s Future

During a combined keynote at Coupa Inspire, Patrice Maheo (Managing Director, KPMG Sourcing & Procurement Advisory) and Dr. Rob Handfield, (Professor of Supply Chain Management, North Carolina State University), shared their thoughts on what procurement managers of the future might look like. Their presentation touched on many of the same elements I had just spoken about, so it was validating for all three of us to agree!

Professor Handfield and Patrice live-polled the audience, letting them text their answers to two questions and then provided real-time results. The polls explored which discussion points had the highest level of support and interest among attendees. We feature the results below not just because they’re useful on their own, but because the approach represents yet another way to rapidly crowdsource feedback and ideas from an audience. Inside procurement, this could be your stakeholders, peers or suppliers!

The first question that Dr. Handfield and Patrice asked garnered 163 responses:

Which face is the most important to the success of your procurement organization?

A. Financial Expert – 38 responses – 23.30%

B. Internal Consultant – 58 responses – 35.60%

C. Relationship Broker – 32 responses – 19.60%

D. Supplier Coach – 6 responses – 3.7%

E. Risk Mitigator – 12 responses – 7.40%

F. Legal Expert – 5 responses – 3.10%

G. Intelligence Agent – 10 responses – 6.10%

H. Steward of Environment – 2 responses – 1.20%

The second question garnered 168 votes:

Which factor on the CPO's agenda will be most important in the evolution of Procurement in 2025?

A. Managing macro-economic factors – 15 responses – 8.90%

B. Reducing complexity of global supplier base – 28 responses –16.70%

C. Moving toward centralized technology-enabled procurement function – 59 responses – 35.10%

D. Mitigating supplier risks – 6 responses – 3.60%

E. Optimizing supplier relationships – 60 responses – 35.70%

One wonders if the context of the survey environment based on the presentations as well as the means of fast voting (30, 40 and 50 something procurement types are not as fast as our kids at texting!) skewed the results at all. But regardless, the ability to solicit input that lets anyone with a phone and texting capability vote is certainly valuable. Great stuff.

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