CXC Corporate Services Revisited — The Rise of the GSP

FM Global Resilience Index Victoria/Adobe Stock

It’s been about a year since we covered the launch CXC Corporate Services, a business unit of CXC Global, and it seemed to be time to check in and see how the first year has gone. To do so, I reached out to CEO Connor Heaney, who spoke to me from Dublin, Ireland, where the EMEA company hub is located.

While CXC Global is a worldwide compliance and payrolling company used by MSPs and some businesses, CXC Corporate Services is a broad services solution provider focused on serving enterprise clients. Heaney told us that Corporate is specifically geared to design, roll out and manage global contingent workforce programs for corporations. Services CXC Corporate provides include:  

  • Auditing for worker identification and risk control
  • Global workforce analysis and planning
  • Global contractor management
  • Global payrolling
  • Global staffing supplier management
  • Spend analysis and management

In some ways, CXC Corporate sounds similar to MSPs, and there is clearly some overlap.  However, most, if not all, MSPs are not equipped to address broad global programs, while CXC Corporate can leverage the CXC Global network of operations in more than 60 countries.  Perhaps we could refer to CXC Corporate a global services provider (GSP), for lack of a better term.

Based on Heaney’s account, much has been accomplished in the past year that translated into solid growth for start-up business. A month ago, the company announced that it will be expanding its Dublin office with the hiring of 30 new people, a good indicator.

One of the business’ key objectives was to start penetrating the U.S. corporate market. It did secure two major U.S. clients, rolling out a global contractor management and payrolling program for both in more than 10 EMEA and ANZ countries.

The business also started its strategic partnership program, bringing on a number of partners, including digital recruitment platform Elevate Direct. Heaney pointed out that global enterprise clients increasingly wish to use technology to augment their direct sourcing capabilities.

As businesses all over the world continue to expand footprints abroad, we should see GSP businesses like CXC Global Services grow. Contingent workforce practitioners in large enterprises, who may or may not be acquainted with this type of business, should regard them as critical service providers that can control the cost and risk of a global contract workforce.

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