Intenda: Vendor Analysis (Part 1) — Background and Solution Overview

Intenda, which originally launched as a sourcing and procurement technology vendor with a focus on the South African market in 2001, has expanded from both a geographic and solution perspective outside of its core market in recent years. Over the past decade, Intenda has moved past a solution focus on developing loosely coupled modules to leveraging an underlying platform and architecture to build a fully integrated suite that now goes beyond procurement alone. Intenda today serves customers in more than 30 countries, with sales and support presence in South Africa, the U.K. and Australia.

Intenda is well versed in public sector procurement requirements, from local hosting and data security to specific OJEU tender process steps. In South Africa, it works with the local, provincial and central governments and is used by the defense and revenue services. Many of these local customers use it for more than just procurement. In addition to standard source-to-pay (S2P) modules, Intenda also provides inventory and asset management capability, as well as support for traceability, finance and GRC. While capable of also serving the private sector, the provider has branched out considerably in creating a suite of capabilities that blur the line between centralized and decentralized procurement models, including support for center-led, central-contact, GPO-like structures.

This Spend Matters PRO Vendor Snapshot explores Intenda, its suite-based procurement and related functional areas, including strengths and weaknesses in the procure-to-pay (P2P) technology market, providing facts and expert analysis to help procurement organizations decide if they should shortlist the vendor. Part 1 of our analysis provides a company and detailed solution overview and a SWOT analysis, as well as a summary recommended fit suggestion for what types of organizations should consider Intenda. The remaining parts of this multipart series will offer a user selection guide, user interface (UI/UX) analysis, competitive alternatives and evaluation and selection considerations.