What To Expect from Best-in-Class Reverse Auction Technology and User Design (Part 1) [PRO]

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Thus far in this Spend Matters PRO research series, we have explored how optimal user experience (UX) and advanced feature/function support have become inseparable when it comes to delivering best-of-breed e-sourcing capabilities (see What You Should Expect from Best-in-Class E-Sourcing User Experience and Functionality: Part 1 and Part 2). We pointed out, for example, that numerous specific elements must come together to drive strategic sourcing and RFX success for anything but the most basic strategic sourcing scenarios.

These capabilities that we covered include guided event creation, simplified template creation, clutter free role-based views, easy bulk file upload (and association), easy starting bid population, simplified bid validation and verification, and nuanced delegation approaches (for buyers and suppliers). When it comes to reverse auction capability and technology, however, this is just a necessary list of basic functionality for foundational support. It’s far from complete, as reverse auctions are really their own “sub-module” in their own right.

As our series continues, we explore how additional UX and technology/feature requirements come together to create best-in-class reverse auction technology. But let us first start this series with a warning: Few technology providers come close to touching all these core capabilities today. In this first installment, we define and explain the concepts of — and capability needed to support — powerful lot configuration (with formula-based pricing), extensive (reverse auction) format selection, deep parameterization capability and smart “multirepresentative” supplier views.

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