DHL Resilience360: A High-End Supply Risk Solution Hiding in a Logistics Services Provider (Part 2: Determining the Fit)

The market for supply chain risk management solutions continues to grow. SAP Ariba is back in the game, after a market hiatus from SAP Supplier InfoNet, with a new solution. Incumbents such as riskmethods and Resilinc continue to build out their offerings, and eager adoption from a growing customer base in manufacturing and other sectors is driving one of the healthiest revenue CAGRs in the procurement sector, according to Spend Matters research.

Within this sector, DHL Resilience360 offers a compelling set of capabilities that span risk assessment, supply chain network visualization, incident monitoring and risk response. (See Part 1 of this analysis for a full overview.) The solution stands out for how it incorporate logistics components into broader aspects of supply chain risk management.

This second installment of our analysis introducing DHL Resilience360 explores what types of customers are the best fit for the solution. It also offers a checklist to help organizations assess the relevance of Resilience360 for their risk management initiatives. But first, this analysis begins by asking key questions in the context of organizational supply chain risk management maturity, readiness and priorities, including, “Who should use this solution and why?”