Supplier Management: When the User Experience Guides Functionality (Part 2) [PRO]


When it comes to procurement and supplier management technology solutions, you can learn a lot when spending time looking both at and below the user interface surface of specific solutions. However, the user experience and underlying technology stack are increasingly interconnected — and coupled. Thus, separating the two from each other can be difficult.

This Spend Matters PRO series explores what separates best-of-breed supplier management vendors from the pack, with an emphasis both on the UI and underlying technology capabilities. Part 1 in our series explored messaging, chat and collaboration; guided survey and template creation; and leading functional elements that enable the uploading of templates and documents. In Part 2, we continue with an emphasis on exploring the intersection of functionality and usability.

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