Program Management: The Missing Link in Procurement Technology Modules and Suites (Part 7 — SRM Technology Components) [PRO]

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This series has explored the various aspects of a modern strategic procurement system that enables both enterprise-level programs and procurement-led programs and processes. We’ve explored in gory detail the elements for strong analytics, user experiences and agile architectures. The series began with strategic sourcing to illustrate that properly supported category management can be a pretty tall order. Within category management, we went from basic program management requirements that were quite demanding to in-depth program management requirements that, on the surface, might seem impossible to the average procurement software company, as well as analytics requirements that, at the present time, excludes most of the current vendors from the market. 

These requirements from a business standpoint are not unreasonable, but although the ability for most providers to meet them is certainly a work-in-progress, the value in doing so is compelling. Strategic personnel can truly do strategic functions, not spend their days filling out virtual paper and transcribing data. The biggest cost in procurement is the opportunity cost of wasting a professional’s time on firefighting, pushing paper, wrangling bad spend data amd “googling” for new suppliers, rather than creating the 5X–10X ROI that goes along with strategic procurement. 

But turning the tables is not easy. Take the last example from the list above regarding supplier discovery. Today’s supplier networks are generally “walled gardens” built to support suppliers within the network, not to help buyers find suppliers beyond the network. This would require new approaches to supplier networks — and new technology building blocks. That’s why, in this post, we are addressing what those critical building blocks are.

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