Program Management: The Missing Link in Procurement Technology (Part 8: An Introduction to E-Procurement) [PRO]

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If there is a glue that binds together different areas of procurement, it is the act of transformation to make end-to-end processes more efficient and effective across the source-to-pay continuum.  This transformation isn’t about making minor enhancements here and there; rather, it is about broader programs that can take the form of digital transformation, process re-engineering, shared services, “one company” initiatives or or a technology-triggered program such as implementing a new cloud-based procurement software platform. This Spend Matters PRO series provides insight into what effective program management technology capabilities encapsulate from a design, platform and functional perspective. We’ll explore both what represents best-in-class program management components today and what users should expect tomorrow.

Part 1 of this series explored technology design principles on which effective program management technology is based, with a focus on strategic procurement processes such as sourcing and SRM. Part 2 provided insight into the functional (technology product) building blocks of effective program management technology components today including best-of-breed project management, goal management, program auditing/audit trails and prepackaged initiative enablement. Then in Part 3 we defined the standard category-management sourcing programs a buyer needed to execute and what they involved, as well as followed that with a deep dive into the supporting platform components required in Part 4.

But, as we all know, sourcing is only half the battle. P2P is the other half. The best sourcing plan, even backed up by a detailed contract, is worthless if the plan is not executed to spec.  This is where P2P comes in. Therefore, in the last parts of this extensive program management series, we’ll turn our attention to P2P.

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