BirchStreet: What Makes It Great (E-Procurement SolutionMap Analysis)

If you’re outside of the hospitality, restaurant, food service, casino and food manufacturing industries, you’ve probably never heard of BirchStreet. But if you’re involved in purchasing goods and services in any of these markets — from CAPEX spending to bananas to booze — then chances are you’ve encountered this top-performing Spend Matters SolutionMap provider — or you’re already using it on a daily basis. And based on SolutionMap customer reference reviews and data, you’re quite happy indeed.

But how does BirchStreet stack up to other e-procurement vendors, especially those less-specialized providers trying to break into these markets? Join us as we explore what makes BirchStreet great based on SolutionMap’s analyst and customer benchmark data.

As of December 2018, SolutionMap contains functional and customer satisfaction benchmarks on more than 50 providers within the procurement technology landscape. Within SolutionMap, where does BirchStreet stand out most and help “set the bar” in e-procurement, and why should this matter for procurement and finance organizations?

Let’s delve into the SolutionMap benchmark to find out where BirchStreet is great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.