BirchStreet: What Makes It Great (Invoice-to-Pay SolutionMap Analysis)

Invoice-to-pay requirements in the hospitality industry are unique. Not only do organizations require full visibility at the invoice line level and the ability to manage traditional matching and approval flows, solutions also must support decentralized environments (e.g., franchise models) while still enabling control and visibility — including support for category-specific (e.g., ingredient/food) requirements.

Moreover, global hospitality organizations need solutions that can meet global invoicing requirements, especially country-specific compliance.

BirchStreet, a procure-to-pay solution provider specializing in the hospitality industry and adjacent sectors, stands out in its ability to meet a range of invoice-to-pay capability requirements, both purpose-built for the markets it targets and standardized capabilities. This shows in Spend Matters’ Q1 2019 SolutionMap Invoice-to-Pay benchmark, where BirchStreet is an e-invoicing and payment leader based on demonstrated capabilities and real-world customer experiences.

SolutionMap contains functional and customer satisfaction benchmarks on more than 50 providers within the procurement technology landscape. But where does BirchStreet deliver best-in-class capabilities and top customer reference scores that help “set the bar” in invoice-to-pay, and why should this matter for procurement and finance organizations? Let’s delve into the SolutionMap benchmark to find out where BirchStreet is great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.