Zycus update: Basics, BOTs and Beyond (Part 1: Company and Product Update)

A Spend Matters team attended the Zycus summit this summer in Utah that provided a deep dive into the firm’s latest developments and gave us a chance to talk to some customers. This two-part Spend Matters PRO briefing will highlight the results of that day, focusing on updates to Zycus’ business, product development and, most specifically, its innovation related to autonomous computing — particularly with its unique approach to bots that combines RPA, AI and a democratized platform approach. It could be a game-changer in the industry, but it’s also not very easy to execute. We’ll weigh in on both sides of this coin.

Part 2 will provide an overview of MERLIN (Zycus’ AI underpinnings and platform) and how it ties to Zycus’ overall product strategy and release schedule. MERLIN’s main concept is based on autonomous procurement (the tailored bots that it builds are called BOTs), with a focus on automating all the routine, repetitive tasks of purchasing processes, especially transactional and manual ones.