LogicSource: Vendor Analysis — Background, Solution Overview, SWOT, Tech Selection Tips

The convergence of technology and services is a trend that’s hard to ignore in the procurement solutions market. Rare is the successful implementation story these days where a vendor deploys its software, trains the user and disappears until contract renewal. Rather, supporting services, including not only implementation and user training but also value-add activities like process outsourcing or digital transformation consulting, are becoming integral to creating satisfied customers. In fact, that’s why our highly technical SolutionMap evaluation includes both feature/function assessments of platform capabilities and requirements for services capabilities/customer feedback.

Perhaps ahead of this curve was LogicSource, a tech-enabled procurement business process outsourcing firm out of Norwalk, Connecticut, that offers services for sourcing and contract management alongside specialized tools for spend analytics, spend/savings tracking and P2P management.

Founded in 2009, LogicSource has its roots in the retail world, where the provider first focused on enabling direct and commercial print procurement. Today it has expanded its coverage to a slew of indirect spend categories, picking up BPO and tech-first clients like Rite Aid, GSK, The Hartford, Lululemon and Dish along the way.

This Spend Matters PRO Vendor Analysis offers an overview of LogicSource, including quick facts about the provider. The brief also includes an introduction to LogicSource’s OneMarket solutions for spend analysis, savings tracking and P2P; an overall SWOT analysis comparing it to other procurement services providers; and a selection checklist for companies that may consider the provider.

Let’s take a look at LogicSource.