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The Promena customer experience: What Makes It Great (Sourcing SolutionMap Analysis)

It’s not often you can get the best of both worlds, especially in procurement. But sometimes you might just get lucky enough to work with a vendor that specializes in one procurement function but holds other, suite-like capabilities. Well, with Promena, you do get the best of both worlds.

Promena is a provider based out of Istanbul, Turkey, that is deploying a platform for strategic sourcing, supplier management and e-procurement. Its sourcing solution is likely its strongest, as it’s the most mature.

Promena’s customers in Spend Matters’ latest Sourcing SolutionMap Spring 2021 agreed. They said the Promena sourcing solution was accessible, configurable, user friendly and unique. It was a particular customer favorite among the sourcing SolutionMap.

As of Spring 2021, SolutionMap contains functional and customer satisfaction benchmarks on more than 70 providers within the procurement technology landscape. But where does Promena stand out most and help “set the bar” in sourcing, and why should this matter for procurement and finance organizations? Let’s delve into the SolutionMap benchmark to find out where Promena is great, according to customer scores.

“What Makes It Great” is a recurring column that shares insights from our SolutionMap updates for subscribers to SolutionMap Insider content and PRO analysis. Based on our rigorous evaluation process and customer reference reviews, each column offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

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