The Suplari customer experience: What Makes It Great (Spend Analytics SolutionMap analysis)

Suplari, a spend analytics vendor founded in 2016 that was acquired by Microsoft in July, offers “AI-driven analytics for modern procurement teams.” The Seattle-based vendor offers a platform that is impressive in the sheer number of insights it offers in the increasingly data-driven procurement world. Its spend, supplier, contract, PO and insights dashboards all flow together for a seamless user experience and make the vendor a natural shortlist candidate for organizations looking to take control of their spend analysis and receive near real-time insights into their categories and suppliers to make better procurement management and spending decisions.

Suplari’s robust spend analytics capabilities are corroborated by its customers, some of whom gave us feedback for our SolutionMap ranking of spend analytics providers. Suplari’s customers give the vendor high ratings for its use of AI, supplier dashboards and pre-packaged insights, which include historical information, trends, outliers and historical cost drivers.

But where does Suplari stand out more and help “set the bar” in spend analytics, and why should this matter for procurement organizations?

SolutionMap now contains functional and customer satisfaction benchmarks on 68 offerings within the procurement technology landscape. Let’s delve into the SolutionMap benchmark to find out where Suplari is great, according to customer scores.

“What Makes It Great” is a recurring column that shares insights from our SolutionMap updates for subscribers to SolutionMap Insider content and PRO analysis. Based on our rigorous solution evaluation process and customer reference reviews, each column offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.