The SupplHi customer experience: What Makes It Great (Supplier Management SolutionMap Analysis)

The supplier management marketplace becomes more advanced each year, but the most mature solutions available tend to skew toward services- or indirect-based supplier management. Other facets, such as direct or manufacturing supplier management, are not always as developed across these solutions.

SupplHi, however, attempts to fill this void by going deep on direct/manufacturing supplier management. As far as we know, it is the only platform that has developed its own deep standard categorization scheme specific to complex engineering part categories that overcomes the weaknesses of UNSPSC/eClass for compliance and sustainability needs to allow an organization to capture, and evaluate, all of the relevant data.

SupplHi was named to Spend Matters’ 50 Providers to Watch list for 2021 and was also a top performer of the SolutionMap SXM Fall 2021 vendors. Functional scores of SupplHi show that it is a solution leader.

As of the Fall 2021 update, the Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on 68 solutions within the procurement technology landscape. But where does SupplHi stand out most and help “set the bar” in supplier management, and why should this matter for procurement and finance organizations?

Let’s delve into the SolutionMap benchmark to find out where SupplHi is great.

“What Makes It Great” is a recurring column that shares insights from our SolutionMap updates for subscribers to SolutionMap Insider content and PRO analysis. Based on our rigorous evaluation process and customer reference reviews, each column offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.