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Docusign: Vendor Analysis — Contract lifecycle management solution overview, roadmap, user considerations, analyst summary

12/04/2024 By

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This Spend Matters Vendor Analysis provides an overview of Docusign and its enterprise contract lifecycle management (CLM) solution. The provider offers end-to-end CLM capabilities and has also recently released a new product, Intelligent Agreement Management (IAM), to better serve contract management use cases for other functions such as sales and finance.

Docusign focuses on configurability, ease of use and integrations with complementary systems. Throughout 2024, it also built upon its core CLM functionalities (such as contract authoring) to support advanced use cases and more additions are planned in this area.

This Vendor Analysis explores the concept behind Docusign, the platform, application and supporting services it delivers, provides a list of Docusign’s competitors, gives considerations for potential users and offers key analyst takeaways.

Here’s why we think Docusign matters:

To the market — Docusign is an established CLM provider that continues to add support for advanced, AI-based use cases.

To potential buyers — Docusign CLM runs on an easy-to-use, low-code platform that supports organization-specific customizations and encourages rapid user adoption.

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