Building a Digital Roadmap for procurement technology transformation (Part 1) — The foundations

A successful procurement digital transformation starts with a clear roadmap. Without one, organizations risk fragmented investments that fail to deliver value. Although there’s no universal approach (each roadmap must align with business priorities, existing capabilities, and long-term goals), this article explores the foundational elements of any digital roadmap, from defining transformation objectives to structuring initiatives using the Double Diamond framework. Learn how to prioritize procurement processes, balance automation with intelligence, and set the stage for a scalable, impactful digital journey.