Spend Matters Almanac: Outsourcing

Primarily includes “turnkey” Business Process Outsourcing (BPO), but also other types of procurement and supply chain outsourcing, including managed services, Knowledge Process Outsourcing (KPO), co-sourcing, integrated supply, third party logistics (3PL) and procurement/SCM technology outsourcing. This market includes the provision of the processes themselves, or the resources (labor, technology, information) used in those processes. The scope may be only for certain spend categories, supply processes, and/or types of resources, but the relationship is generally a significant multi-year relationship. Although supply market intelligence service providers and managed services providers (MSPs) in contingent labor could technically be listed here, we will split them out in the Market Intelligence and Services Procurement categories shown elsewhere in the Almanac.

Accenture
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161 N Clark | Chicago, 60601 | 60601 United States
alexis.c.perez@accenture.com
3126937408
Provides solutions and/or services in the following categories:
About
Our View
Recent Coverage
Accenture Strategy operates at the intersection of business and technology. We bring together our capabilities in business, technology, operations and function strategy to help our clients envision and execute industry specific strategies that support enterprise wide transformation. Our focus on issues related to digital disruption, competitiveness, global operating models, talent and leadership help drive both efficiencies and growth. For more

AEGIS
1760 Old Meadow Road, Suite 550 | McLean, Virginia | 22102 United States
info@aegisworld.us
1.571.482.1260
Provides solutions and/or services in the following categories:

Allegis
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7301 Parkway Drive | Hanover, MD | 21076 United States
Provides solutions and/or services in the following categories:

Capita Procurement Solutions
30 Berners Street | London, International | W1T 3LR United Kingdom
procure@capita.co.uk
033 0024 9322
Provides solutions and/or services in the following categories:
About
Recent Coverage
Capita Procurement Solutions are trusted by UK and global organisations to support and transform their procurement functions. We design and deliver innovative, flexible procurement solutions that help our clients manage and improve their supply chain. As the procurement business in Capita, we transform procurement, drive efficiencies and realise cashable savings from third party spend through our range of flexible procurement

Corbus
2835 Miami Village Drive | Miamisburg, OH | 45342 United States
Sales@Corbus.com
1 888-608-9975
Provides solutions and/or services in the following categories:

Correlate
235 Pine Street, Suite 1100 | San Francisco,, CA | 94104 United States
info@correlateinc.com
1-415-636-6420
Provides solutions and/or services in the following categories:
About
Recent Coverage
Correlate’s Virtual Energy Manager service helps you do more with your resources. We are here to help you increase cash flow to your business by reducing your energy spend (and volatility risk). We can typically provide 10 to 1 net benefit in the first three years or less, while helping you focus on your core business. Correlate’s performance-based payment &

Denali – A WNS Company
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1251 Waterfront Place Suite 200 | Pittsburgh, PA | 15222 United States
Aggie.Hanczewski@wns.com
844.633.6254
Provides solutions and/or services in the following categories:
About
Recent Coverage
Denali delivers high-end global sourcing and procurement solutions to some of the world’s leading brands. We provide a complete range of adaptable, enabling solutions that address every aspect of the procurement lifecycle: Category Management and Planning, Learning and Development, Strategic Sourcing, Contracting, Supplier Management, Analytics, Transactional Procurement, and Accounts Payable. As part of WNS, Denali brings industry-leading procurement solutions to

Fiverr
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401 Broadway Ste. 1600 | New York, New York | 10013 USA
feedback@fiverr.com
+1 (551) 208-2140
Provides solutions and/or services in the following categories:

HCL
Corporate Office, A-10/11, Sector - 3 | Noida - 201 301, Uttar Pradesh | India
brand@hcl.com
(+91) 120 253 5071
Provides solutions and/or services in the following categories:

Hewlett-Packard
3000 Hanover Street | Palo Alto, CA | 94304 United States
HHOcustomerdelivery@hp.com
650.857.1501
Provides solutions and/or services in the following categories:

Infosys BPM
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26/3, Electronic City, Hosur road | Bangalore, Karnataka | 560100 India
infosysbpm@infosys.com
+918041877893
Provides solutions and/or services in the following categories:

InnoCentive
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265 Winter Street | Waltham, MA | 02451 United States
sales@innocentive.com
+1-978-482-3300
Provides solutions and/or services in the following categories:
About
Recent Coverage
InnoCentive is the open innovation & crowdsourcing pioneer and global leader in Challenge Driven Innovation. For 15 years InnoCentive has been partnering with leading organizations around the world to enable them to crowdsource solutions to their pressing problems. Our global network of 375,000+ problem Solvers, proven Challenge Driven Innovation methodology and expertise, and purpose-built technology has helped our clients, including

MBO Partners
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13454 Sunrise Valley Dr, Suite 300 | Herndon, VA | 20171 United States
tclarke@mbopartners.com
(703) 793-6209
Provides solutions and/or services in the following categories:
About
Our View
Recent Coverage
MBO Partners is the leading provider of management services for independent professionals and the clients that engage them. We deliver a complete Business Operating System that makes it easy for those self-employed professionals and their clients to work together in a convenient, tax-efficient and legally compliant manner. For self-employed professionals, MBO Partners manages their entire business infrastructure. Our technology platform

Metasys
3460 Summit Ridge Parkway, Suite 401 | Duluth, GA | 30096 United States
salter@metasysinc.com
678-218-1601
Provides solutions and/or services in the following categories:

Optimum
1111 Stewart Ave. | Bethpage, NY | 11714 United States
social@cablevision.com
855.267.8468
Provides solutions and/or services in the following categories:

Symbeo
555 SW Oak Street Suite 250 | Portland, Oregon | 97204 United States
solutions@symbeo.com
5032424210
Provides solutions and/or services in the following categories:
About
Recent Coverage
Symbeo connects you with innovative technology driven by human expertise that delivers the most accurate, complete and reliable invoice process automation solution available. The results are automation and process management solutions powerful and flexible enough to scale with your business needs and transform your Accounts Payable. Symbeo delivers 50%-75% cost savings, immediate return on expense, and the visibility, control and

TCS
TCS House, Raveline Street | Fort, Mumbai | - 400001 India
marketing.pmo@tcs.com
(+91) 22 6778 9999
Provides solutions and/or services in the following categories:

The Shelby Group
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Embassy Plaza, 1933 N. Meacham Rd., Suite 220 | Schaumburg, IL | 60173 US
Provides solutions and/or services in the following categories:

The Smart Cube
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No 1. Farriers Yard, 77 Fulham Palace Road | London, Greater London | W6 8JA United Kingdom
info@thesmartcube.com
020 3301 3940
Provides solutions and/or services in the following categories:
About
Recent Coverage
The Smart Cube is a global provider of research and analytics solutions, primarily serving the CPG, energy and chemicals, financial services, industrials, life sciences and retail sectors. Addressing the needs of businesses in the intelligence age, our customised solutions provide a truly connected approach, delivered by talented minds and strengthened by Amplifi, our organisational intelligence platform, rich with knowledge, cutting-edge

WNS
Plant No. 10 / 11, Gate No. 4, Godrej & Boyce Complex | Pirojshanagar, Vikhroli (West), Mumbai | 400 079 India
info@wns.com
(+91) 22 4095 2100
Provides solutions and/or services in the following categories:

Xchanging PLC
The Walbrook Building, 25 Walbrook, | London, United Kingdom | EC4N 8AW United Kingdom
info@xchanging.com
+44 20 3604 6999
Provides solutions and/or services in the following categories:
About
Recent Coverage
Xchanging provides business processing, technology and procurement services globally for customers across all industry sectors. Xchanging Procurement is the 3rd largest procurement outsourcing provider in the world. We deliver world-class capabilities across the full source-to-pay lifecycle, including: deep category expertise; tightly-integrated sourcing and procurement solutions; and a next-generation eSourcing technology platform (MarketMaker4) that provides fast access to comprehensive supplier information,

Xerox / ACS
45 Glover Avenue | Norwalk, CT | 06856 United States
Provides solutions and/or services in the following categories: